Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

They were honest kept me updated what all they had to replace on my roof. Highly recommended. They…read morecleaned up after they were done nice. Will be using them again for my gutters , downspouts and they should board replacements

On September 27th during the aftermath storms from Hurricane Helene we had a tree fall on home. We…read morefound the Awesomest Contractor Mr David Lee owner of GUARDIAN EXTERIORS. Mr Lee was there from the day after we filed our claim until all the repairs were done met with our adjuster to make sure the adjuster got all that was needed to be repaired. After the estimate came in Mr Lee made sure all of the repairs were on the estimate(new roof, Vinyl sidding, gutters, & repair our fence). If something was missing he made sure our insurance made it right. When repairs were started Mr. Lee was there to make sure repairs run smoothly from beginning till the last repairs were finished. My husband & I we so excited because it was like nothing happened. Even our fur baby we excited to have his yard back. If you ever need a trustworthy Exterior Contractor Mr. David Lee owner of GUARDIAN EXTERIORS is the Company you. Once again Thank you GUARDIAN EXTERIORS & the owner Mr. David Lee for putting our home back together.

Most responsive Contractor I have ever used as a 35plus years homeowner. Great job, on time,…read more always communicating. Wants what is best for you! Cleanup after new roof installation very well done.

Dale was very professional and helpful with the rebooting and gutter repair. His prices were…read moreReasonable and came $10,000 under our budget. Our family will use his services again and will refer friend and family to him

Dedicated to customer needs. Response quickly and works with insurance companies to get the job doneread more

From the owner: Whether your home in Indianapolis, IN needs a new roof, repair or replacement, call the experts at…read moreShelter Restoration. We'll put our 30 years of experience to work for you! * Roofing Contractor * Roof Inspections * Roofing Services * Asphalt Shingle Roofing * Metal Roofing * Siding Repair * Siding Installation * Downspout Cleaning * Asphalt Shingle Roof Installation * Asphalt Shingle Roof Repair * Single Ply Roof Installation * Roof Repair * Roof Replacement * Roof Installation * General Contractor * Window Installation * Interior Painting * Exterior Painting

I hired Bauerle Roofing fall of '24 for a roof replacement. Key issues (not exhaustive):…read more Skylights (0 of 3 done correctly): Two skylights were replaced with oversized windows, requiring re-installation about a month later once incorrect skylights were identified by homeowner. The third skylight, estimated and billed for replacement, was not replaced at all, identified in third-party inspection. Roofing Issues (some): Inspections revealed a torn shingle, nail pops, improper gutter installation in one area (still allows for standing water despite follow-up "repair"), flashing gaps around a reinstalled skylight, lack of caulking on the chimney, etc. Chimney Work: The chimney repair was poorly constructed and not as described. Billing: The bathroom vents and skylight mounts were not included in the estimate but were billed for-- should have been anticipated. The insurance invoice contained incorrect figures and lacked itemization. Leak: Only months after installation, moisture was discovered in the attic. Bob Baulerle (owner) and crew dismissed it as only condensation. Monitoring and expert opinions revealed a leak, potentially from the area of a ridge vent (installed by Bauerle Roofing) within inches from a skylight. Repairs to be monitored. Communication: Bob is increasingly disrespectful and unprofessional. He shifts blame, reacts defensively, and is the victim. He makes the process painful, and his assessments and work cannot be trusted. We've incurred costs corroborating issues & spent HOURS of time for improper work to be redone. Caulk fixes won't last the roof's lifespan, and excessive traffic redoing work will not have been good for the shingles. The roof/work will have to be regularly monitored. A new roof is an expensive purchase! I had hoped for peace of mind and a job well done. Hiring Bauerle Roofing has been a fraught, miserable, & costly experience thus far.

Bob repaired several roof leaks over the years, and he and his team recently replaced it. He was…read moreresponsive to my concerns and questions, and the entire team was professional and courteous. They were efficient and fastidious throughout the replacement. Highly recommend.

They put on gutter guards to keep the leaves out! Great communication, work, and price. Call for an…read moreestimate!

From the owner: Established in 2012, Howard Construction Exteriors has grown with a solid reputation for our…read moreRoofing, Gutters, and Siding work built on providing quality products, installation and service. ​ Much of our work is driven by a customer’s desire to update the exterior of their homes. Other customers have chosen to work with us on a long-term basis, and we partner with them to plan roofing maintenance, exteriors and interior repairs, gutter maintenance, among other needs. ​

I contacted Amos Exteriors to repair some damage to the trim on my house and to repaint it as well…read more They did an amazing job! The repairs to the trim were seamless and it looks brand new! The job was completed in one day and they left my property spotless. They even took time to answer some questions by my neighbor as well. This is the third time I have used Amos Exteriors and they have always done an excellent job at a reasonable price. Amos provides excellent customer service and I will continue to use them for any future work.

We had all trim, gutters and downspouts, soffit, fascia, and roof shingles (GAF Timberline HDZ SG -…read moreShakewood) installed 07/22 roofing-gutters, 12/22 trim, soffit and fascia. These photos are from 07/26 of wrap pulling away from trim. I contacted Amos 07/13 sent these very same photos. Young man came out to estimate repairs on 7/16/26. It is now 10/06/26 and work has yet to be started. I spoke with Aaron on 09/24/26 he said waiting on materials and experienced crew to be available. Aaron said expect materials by 10/01/26 will call to setup job when materials arrives. As of today 10/06/26 have not heard from anyone at Amos Exteriors.

Matt is amazing to work with. He is punctual and thorough. Great communication letting me know the…read moreprogress of every step of the job.

From the owner: You can rest easy sleeping under a NapTown Roof!read more