I'm always very happy with Nick and his colleagues who have been cleaning my windows every spring…read morefor a few years now. Nick is responsive and comes when he said he will.

I use this team every year and they do a great job! Friendly, efficient service. Appreciate the…read morefollow up year over year.

Remember Me Roofing was hired by our neighbour. They needed access to our driveway and agreed to…read morepay for parking at the lot up the street before they started the work. They did not do that. Instead, they draped our cars in tarps and started to work overhead. When we met with Jesse and Jordan, they assured us they would clean up after the work was completed and do a magnetic sweep for nails. Again, no follow through on promises. We inspected our driveway after they finished today and picked up 60 roofing nails plus spikes and other debris.

0 stars for mgmt, 3 stars for workmanship. We were told face to face by the sales manager they…read morenever use subcontractors. They botched up our hip roof and it was hard to resolve. They'll tell you otherwise but after we did months of research and were paying a premium do you think given a choice between the 'in-house' or 'subcontracted' crew, we would opt for subs? We most certainly did ask and were told we were getting their in house crew. We know that once work is handed to a 3rd party, quality control is lost. We had lower offers for the same roof install yet we wanted the Silver Pledge warranty. They responded to my last review with '..Our project manager was met with 'I can go from nice to b---h in a second and I'm already at B---h''. If they share that again, I'll provide context: I started the day happy, baked a cake just for the crew, yet when we caught them cutting our deck protection off at the hips, it went down hill. The crew insisted they never overlapped the water barrier at the hip and were unfazed by my concern. When we spoke to the project manager onsite I demanded to see the error and fix acknowledged in writing. Yes, I recall saying 'I can go from zero to b---h in 2.5 seconds'. My frustration was not all directed at the crew as they were polite and hard working yet ignorant to some basic installation standards. They will tell you that 'the team was properly trained' as they have repeated so many times. Yet please see the pictures and compare. G A F publishes instructions and videos on U tube that show this clearly. They did not follow these steps and had to fix it by peeling back shingles, then layer on unsealed leak barrier on the hips. Then we saw they accidentally sliced this barrier in 2 areas. My husband then took a closer look and found that the drip edge was missing in large parts at all 4 corners. Exposed wood and gaps big enough for small animals. The forman told him they were not concerned with animals getting into the roof, only water. We demanded them to be fixed and the team did a good job of patching them. The forman boasted about how fast they were so my husband had to explain to him that quality was the most important aspect. We let them finish our skillion and gable roofs the next day. We do most renos ourselves and have done 2 roofs ourselves, the work there was good. However the hip roof protects our century home and instead of stepping up RMR insisted it is was properly installed and wanted full payment. After many emails and calls and after we sent in a legal Notice of Non-Payment with demands to repair the hips, then finally they agreed to send an in-house team. G A F said they will honor the warranty and the in-house crew did a great job of pulling off all the cap shingles, laying down leak barrier and recapped them. Now we have some peace of mind. They claimed to be committed to our satisfaction, yet they did not demonstrate this. The poor treatment has served to solidify the reasons why I need to share this. I would rather have written words of praise. I wish our experience was a great as some that I see posted here but it was not. I can say the team did a great job of cleaning up and were polite. We have our warranty, for what it's worth. I will always remember is the sales manager's dishonesty, the sloppy work and how hard we had to fight for repairs. If they're transparent in using subs they won't hesitate to provide this in the contract and provide the liability insurance, business info and workmen's' safety ins. for the sub's co. You have a right to this. Please remember no matter who you hire; Get everything in writing, use a recorder when speaking to sales, know the basics and be present during installation

Tonya and her team at To Do Done recently installed flooring and painted my sister's 2-bedroom…read morecondo in Gloucester. The did a great job and were very kind to my sister who was living in the condo during the work. I've done quite a bit of painting myself and the quality of the prep work exceeded my expectations and ability. The condo had not been painted in quite some time, the team removed carpet and wall paper, replaced trim, installed flooring and painted the walls, doors, closets and ceilings.

My experience with To Do Done was disappointing. They provided an initial estimate, then indicated…read morethat any additional work would require a "change order". Their estimate was a bit higher than other companies, but I decided to go with them since their reviews were so positive. Unfortunately, after they had completed demolition, I was advised that they had forgotten to include the cost of labor to tile the shower (the main element of the project) so I then received a "change order" of $3300 for that work. There were several occasions where I was provided with a change order that was over double the cost of what I was quoted, and they would then reduce it with no explanation when I questioned the amount. At one point they attempted to charge me for labour to install a vanity when I had already paid for that in the original estimate. I'm not sure why this problem kept occurring, but had I not been diligent in asking for clear breakdowns of the change orders, the renovation would have definitely cost a lot more. At the outset I made it very clear that project management was important to me, as I was renovating my only shower and needed to find alternative accommodation. I was told that I would need to be out of my home for approximately three weeks, with a five-week duration for the entire project. Unfortunately, it progressed so slowly that I was out of my home for almost seven weeks, a huge inconvenience. I understand that delays happen, but at one point I was informed that my designer did not order enough tile for the shower. Inexplicably it took them over a week to get more tile from Toronto, resulting in me being out of my home for an extra week. No apologies or acknowledgement from the company for that mistake. Everything ran late, and it was two months before I even had sinks in my bathrooms. They eventually tried to blame the delays on my ordering custom bathroom vanities, which would have been believable had they ordered the vanities early in the project, which they did not. Overall, it ended up taking an unbelievable five months to complete my five-week renovation. In fairness, the last six weeks were primarily a negotiation about the damage they caused to my hardwood floor during the project. They ripped up the varnish with their tape, attempted to repair it many times only making it worse, and then had the audacity to send me a change order for $3000 to refinish the floors. We eventually came to a resolution on that issue, but it was a very painful process. For all the frustration experienced during this project, thankfully the work turned out well, aside from a few minor mistakes. There were certainly glitches along the way, such as both sinks leaking upon installation because an apprentice did the work with no supervision (again, no acknowledgment or apology, just business as usual I guess), but overall the quality of work seems good. However, if you are looking for competent project management and a company that takes accountability, I would look elsewhere. Twice during the process I contacted the owner to express my dissatisfaction, but that achieved very little. The first time she blamed everything on the designer that she fired mid-project and did not replace, and by the end of the renovation she blamed everything on her project manager. It was surprising that a reputable company owner wouldn't understand that she's accountable for her own employees. Despite the many problems and delays I experienced and the fact that she told me she was "embarrassed" by the project, she did not offer any type of meaningful compensation. She did not even offer to waive the $2400 "design and management" fee, even though she fired my designer, and the project was clearly mismanaged. To the contrary, the project ended with her trying to get me to sign an agreement to not post a negative review, which certainly provided me with clarity on why their reviews are so positive.

Roof shingles were replaced with the Owen Corning shingles, fitted by Rainbow roofing. (Rainbow had…read morefitted the previous shingles 20 years ago). All went well. Site left clean. It took 2 days to complete the Shingles and metal work, and the next day the roof-waste trailer was removed .

Their guys parked their trailer in my layaway directly in front of my garage door. I went outside…read moreat 6 a.m. to leave for work only to find that I'm completely blocked in. I called their number on the side of the trailer they told me that they are not open and I would have to wait for people to show up. Some construction workers eventually showed up across the street at around 7:30 I went over to talk to them they told me that there was nothing they could do and they have to wait for the big boss to come in. Eventually the big boss said come in at a little past 8, when I went over to speak to him he told me that it wasn't his problem, that I needed to screw off and leave him alone. At 8:30 he realises that it is his trailer and he continues to grumpily move it. Not once did he apologize or take accountability. He was completely rude and disrespectful. I was over two hours late for work. Apparently, he has done this before. http://www.rainbow-roofing.com/