The people here are very nice but I find it very unprofessional when the hygienist or dentist and…read morethe assistant carry on a complete, personal conversation while working on my teeth.

Okay, so an update to my review. I went for my (ahem) yearly check up a few weeks ago, and as…read moreusual, the staff were all very nice and helpful. The oral hygienist took my x-rays and did the cleaning, as usual. But then she said, "Let me see if the doctor has time to see you today." Huh? And apparently he didn't. I was told that she thought my teeth were fine, but he'd look over the x-rays and give me a call if he needed to. Um. Okay. I'm not knocking the oral hygienist's skill or experience, but I made an appointment to see a dentist and I paid to see a dentist ... and I did not see said dentist. How can he be "too busy" to see a patient on the day the patient's scheduled? It's as if I went to the eye doctor and was told by the tech that my vision was still really good with my current glasses, so the optometrist wouldn't need to see me that day. It felt very weird.

Everyone at Perry Dental is knowledgeable, and very personable. The experience is always…read morepleasurable, and uplifting. Good place to go for dental work of any kind.

Great experience at Perry Family Dentistry! The staff is kind, professional, and makes you feel…read morecomfortable right away. The office is clean and well-run, and they truly care about their patients. Highly recommend

Let me start by saying, my experience was top shelf, spot on and what I could have hoped for. DR…read moreVarun Nischal adjusted his work schedule on the spot, to fix a tooth I had a concern with. Who does that today. No sales pitches, no pressure, just a very professional dentist, a gentleman that displayed his ability to focus on my needs. Good sense of humor as well, because I don't care for dental visits. His assistant was top notch and the two made a good team. So I 'll be back and review from then on. Cheers

1-Star - Extremely Disappointed with Customer Service and Outdated Policies…read more I'm basing this review solely on customer service. Today, I had an unavoidable situation--my kids' babysitter had to cancel last minute. I immediately called Gentle Dental first thing in the morning to reschedule. Their response? "We can reschedule, but there's a $50 fee." Seriously? What is this--1985? I'm already paying premium prices for care, and now I'm hit with a penalty for a genuine emergency? No flexibility, no understanding, no effort to retain a loyal customer. My family has brought them plenty of business, and this is how we're treated? When did customer retention stop being a priority? When did we normalize this kind of price gouging and corporate coldness? Shame on any business that thinks this is acceptable--especially in healthcare. Rescheduling still brings them business, just not my business after today! Gentle Dental, you've lost a loyal customer. I refuse to be treated like this! FYI! My appointment was for 4pm... I called at 9:30.. that's plenty of time to fill the void!

After several experiences with a dental office that just wanted me to believe in nonsense,…read morenon-existent problems in my mouth (more money) BGH has been a wonderful place to go and to recommend. They really know how to handle people, they are commonsense kind of honest, and they genuinely want to help you.

I have been going to Bagley Goodwin & Hrinda for almost 40 years and I would not want to go…read moreanywhere else. The staff, hygienists, and dentists are superb. The staff is friendly yet efficient and the hygienists and dentists have a wonderful bedside manner. I can't say enough good things about them. I actually enjoy going to the dentist! Thank goodness for BGH Dental! Polly L.

We had our first visit to our new dentist/dental office and it was a terrific experience. From the…read morefront desk help to the hygienists to the assistants and Dr. Shokeen, it was all top notch. Thank you to all involved for a very positive experience. Steve and Becky S.

What kind of dentist does tooth extractions and other major dental work in this day and age without…read moreusing a numbing agent such as lidocaine? My daughter went to Shokeem and based on my daughter's experience and third rate results, I strongly encourage you to go elsewhere.

Dr. Goldstein (Gene-O to some) is the bomb. I've been going to him since I moved to the area around…read more2000. Now I live in Cummington still make the almost hour drive to go back for checkups and any work needed. Julie is my hygienist and she never leaves a speck on my teeth when she cleans. The whole group is great. Taking the time to write this review today thank them for fiting me in when during the cleaning and old filling fell out. Send me away with an appointments in the future they took care of it during what I am sure it was their lunch hour.

Saw Dr. Kim for about 4 minutes. Made 2nd appt for new associate. Saw her for less than 4 minutes,…read morethey billed insurance heavily. I asked for explanation, they sent registered letter canceling me from their practice. Maybe because I've requested audit from insurance company.... I say find another dentist. Somethings not right here.

Great deal on first time patients and greet service. This was very helpful as I had no dental…read moreinsurance when I went.

The best dental practice for me. The staff is exceptional and empathetic! Dr. Udon is compassionate…read moreand knowledgeable. My hygienist Jenny is by far the best hygienist I've ever had.

Great team of folks here beat dental experience I've ever had. Not that i have had many lol but…read morethey were awesome.

Careless hygienist who caused unnecessary pain during cleaning including excruciating nerve pain…read morewith tool between teeth did not heed my request to be more gentle when I stopped her the first time. She continued in her roughneck fashion until I stopped her again, describing the pain she'd caused and left mid cleaning, holding my mouth in pain. Previously, I'd had my teeth cleaned twice a year for three years by their other hygienists with no problem. I will not go back to this office, nor do I recommend it. Additionally, their dentists are frequently replaced which is never a good sign. The current new assistant DDS is in office only on Mondays now. Receptionists don't last long either. BTW the practice photo (web stock pic?) is out of date, those guys aren't here anymore, if they ever were.