What an utter disappointment. They have questionable business practices at best, but that is a well-know issue among Windermere agencies, who prefer to keep everything in house or within their circle. I reached out to their office to get some basic information about one of their listings, and was stonewalled once I mentioned that I was working with an agent. The listing agent asked that I have my agent contact them and stressed no urgency whatsoever. My agent reached out the following day and was unable to contact them. The following day, after having called them and sending multiple messages, we received a text message l stating that the property was already verbally under contract. Evidently they had zero interest in receiving or even soliciting additional offers. I guess I had been under the false assumption that real estate salespeople are hired by a client to represent their interests by getting the most offers possible, which clearly was not the case here. When I later reached out to the listing agent myself to get details on the offer I was again stonewalled and told they only wanted to deal with my agent. There is no law stating that listing agents are unable to discuss simple facts with inquiring parties (which, by the way I was not actually under contract with an agent in this instance). Instead, I was met only with excuses, attitude, and disappointment. Seriously question the integrity of these people if you are looking to list your property with them, as they seem unmotivated to be professional salespeople, are not working in the best interest of their clients, and are unwilling to share any information or do any work if they don't stand to make commission on both ends of the transaction. read more

Long story short, do not ever do business with Miao (agent), but David (broker) stands his ethical conduct. Worst experience ever, plus lost 10k+ during transaction. Here is the story, we were dealing with Miao, who is the agent under David. David told us that he would never train employees to give commission rebate, ever. Miao, on the other hand, attracted us to hire him with a promise of 1.5% commission rebate. We were shocked and super glad, and rejected all the other agents friends recommended. Well, we bought the house. In addition, to appreciate his effort and promised commission rebate, one friend of ours also bought an apartment through him. After the deal is closed, Miao backed off. Firstly, he cried on the phone and told us he was not financially capable to give us the commission rebate. We were like, how could you do this to us! Just give us what you can, 1% or even less, it's better than nothing, even though you promised 1.5%. After a few days, Miao started to totally reject our call, picked up our friends call, and told us that he never said yes to commission rebate, and his broker would never allow him to do so! He would give us nothing. However, he raised a solution, which is that only when we refer our friend to him, he would cut part of the commission and pay us back. Well, we do not want to treat our friend like he does! So, eventually, he went to his broker first, told David that we are a bunch of greedy customers who want money, but not respect his efforts. David was like I would never allow this to happen, because Windermere would never give commission rebate. Then, Miao, after giving our worst impression of us to his broker, told us he would never admit that he agreed upon such discount, and encouraged us to talk to his broker. His original quote:"you guys stop disturbing me now! talk to my broker! In fact, I am begging you to talk to my broker!! (with sarcasm)". So we made an appointment and talked to David. He made it clear that there is no verbal agreement in real estate ever, only signed contract. He would accept complain from us, but he chose to believe in evidence. He said "consider it done if it's a complain to Miao". Now we are screwed. Really. After rejecting all the trustworthy agents who have wonderful reputation, we are screwed by a complete liar. Miao, not David though, we can understand David. Credibility is the foundation of business, if we have to write everything done, including when to meet, how clean house will be, seller will leave dinning table here, and sign it, we would rather pass this agent. It is the trust that we had, resulted in lost of 10k+ dollars, and it is the trust that we had, resulted in letting him have another person's business. Please let our lesson help you with your future choice. Do not come near Miao. Or honestly, if there is anything you do business with this company, put it in writing and sign it before you talk about it. read more

Have used these guys for multiple real estate transactions and it's been a stellar experience each and every time. Great location in S Everett just off I-5, they have a lot of contacts around the area who specialize in different RE arenas, and the start-to-finish service is top notch. Highly recommend!! read more

I am honored to work at Windermere Real Estate and joining this office is the best business decision I've made. I have worked for a few different real estate firms, so I have a good basis for comparison. The friendly brokers, owners and staff affiliated with this office are amazing. The agents at Windermere Real Estate M2/LLC are incredibly experienced, knowledgeable, helpful and professional. We value our clients, relationships, continuing education, ethics and communication. We are constantly working to improve our community. I am a huge fan of our owners, Dave & Allison Maider, who are honest, fair, and have extensive real estate knowledge and experience. Dave works tirelessly on behalf of our agents and clients and generously supports the Windermere Foundation and community. Our delightful office staff deserves honorable mention. Cindy is the office manager. She brings decades of experience and is an incredible resource to our brokers and clients. Brianna and the rest of the staff are efficient, thorough, helpful and a pleasure to work with. Home buyers and sellers and other real estate brokers who care about the best representation, experience and results should partner with Windermere Real Estate M2/LLC. read more

This office of Windermere alienates other agents. When I stopped looking for a house in Everett and used a locale agent to purchase in Mount Vernon they insisted on part of the commission even though they had done nothing to earn it. Don't work with them. read more

Dude, love this place. They were very helpful in helping me and hubs to find our house quickly I might add. We'd just accepted a job offer here in Everett and had no clue what was around. Awesome process and we'll totally be keeping the house even if we move back to New York. read more