I've lived in seven states and many different homes, and I can honestly say this has been the…read moresmoothest application and move‑in process I've ever experienced. Julidee, the Resident Service Ambassador, has been absolutely amazing throughout the entire process. She has been incredibly prompt with her replies, patient with my many questions, and consistently helpful at every step. Her communication and support made what is usually a stressful transition feel easy and straightforward. I truly appreciate the level of care and professionalism she brings to her work. Thank you, Julidee, for making this experience such a positive one.

Julidee was very helpful and responsive throughout the lease renewal process. She communicated…read moreclearly, followed up promptly, and made the process smooth and easy. I appreciate her professionalism and support. GPS Renting has been easy to work with overall.

2020 was the year I had finally gotten my act together and decided it was time to buy a place.  I…read moream a first-time homebuyer,  and was extremely nervous about the whole thing.  I kept reading things online, and thought I was ready, but it turns out reading about it is different than when you're in it. Amy was not actually the first realtor I contacted, but the first guy told me straight off that I would have to compromise on what I wanted (!).  The second guy was so overbearing and mansplainy in our first call I could barely get a word in.  Finally a friend told me to contact Amy, and I was so glad they did! I'm not the highest-end buyer, but she took tons of time to walk me through the whole thing.  She was willing to visit places with me for months, even though I kept not liking any of them.  She didn't pressure me, she didn't tell me to not want what I wanted, and when I apologized for wasting her time told me thatI wasn't. She was willing to look at places that I brought to her.  And when I did find a place I wanted, but was asking more money than I really wanted to spend, she helped me make an offer, and worked back and forth with the selling agent.  When things got to a head and I told her I would walk away, she once again didn't tell me I was making a horrible mistake or try to pressure me into doing something I wasn't comfortable with.  During the entire process she patiently answered my million questions via text (and email). At the end of the day I ended up buying a place I love.  Without her unflagging enthusiasm, I probably would have given up.  She was exactly the realtor I needed.and I can't recommend her enough!

Amy is a great guide when it comes to navigating this crazy real estate market. She is attentive,…read morepatient and knowledgeable. One her best qualities is her communication. As a first time home buyer I was immediately put at ease when first meeting Amy and knew I could trust her experience and expertise. In no time she found a home that met my criteria. She set me up with a wonderful lender and in less then 45 days I was a new home owner. I can 100 percent recommend Amy if you are looking to purchase a new home. Thank again Amy!

Juss called SJA and got exactly what I needed !!! I'm looking to move to Seattle and they picked up…read moreand helped me find rentals in my budget on their website . Super appreciate the super service :D Wish I got the name of the person on the phone but didn't sigh ... shout out to all YALL !!!!!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

I currently live on their 15th AVE NE property and have nothing but wonderful things to say about…read moremy landlord. He is kind, caring, and extraordinarily sweet. He cares about his tenants and even sent us holiday cards! I only moved in to this apartment early last October but it already feels like a home to me and I can already tell that I will hate to leave this place. Also, the apartments are vintage and adorable! I have a clawfoot bathtub in mine! The only thing that can be tricky is the plumbing - but nothing I can't handle. I'm so happy to have lived here.

The ideal landlords. Small family operation that has been in the business for years. Super fair and…read morepleasant to work with. Scott, the maintenance guy/property manager is also amazing. Any major issue he has fixed within 24 hours, and even the relatively minor issues were patched up within a couple of days. You are very fortunate if you have landed Lancer Realty as your landlords!

Working with Danny made the whole home buying process feel so much less overwhelming. He guided us…read morethrough every step, helped us understand the market, and gave us really thoughtful insight on each property we considered. His advice was always honest and balanced, and we really appreciated how impartial he was when talking through the pros and cons of a house. At no point did we feel pressured into making a decision. Instead, Danny made us feel informed, comfortable, and confident the entire time, which was huge for us as buyers. He was always available for questions, super knowledgeable, and genuinely cared about helping us make the right choice for our family. We're really grateful for all his help and would absolutely recommend him to anyone going through the home buying process.

My favorite realtor! I've used Danny for 2 property purchases and a sale, we wouldn't call anyone…read moreelse at this point. I'm glad to have met Danny and work with him while my family needs grew.

Carrie was so patient, supportive, and thorough in our search to buy our first home! She guided us…read morethrough the process and helped dig into the details of every property to understand the risks and benefits so that we could make the best decision for our family. She helped negotiate on price and helped us understand the market. She is extremely knowledgeable and professional with a high level of experience in the Seattle metro area. Will be recommending her to my friends!

I found Carrie via Yelp and I was not disappointed! Carrie was great to work with, especially with…read moreme being across the country in TX and not planning to purchase for 1-2 more years. Life happened and we found an amazing place almost immediately. Carrie was wonderful organizing and walking me through the inspection and purchasing process. She answered all my questions, coordinated much of the inspection tasks, and smoothly interfaced with the seller. Overall Carrie made home buying easy and relatively stress free (there is always some stress). I would definitely use Carrie again!

Troy & Michelle were amazing! They walked us through our sale step by step and were extremely…read moreknowledgable on a variety of deeper questions we had. They were accommodating with meeting times and places. They were terrific about keeping us updated on status and checking in with the other agency/escrow to make sure we were always on track. Selling a home, moving, & having a baby all at the same time should have been a nightmare! But Team Troy made it very smooth and stress free.

New to Seattle and looking for a realtor to help us buy, we found Troy recommended on Dave Ramsey's…read morewebsite...and we are so glad we did! From day one, Troy and Michelle have been so incredibly responsive; always answering their phones, immediate email responses, and proactively calling to check on us throughout the process. The level of service they provide can't be beat; Michelle knew we had a toddler and sent us daycare centers in the new neighborhood, they had the house rekeyed for us the day after we closed, and when the house was left to us in a messy state, Troy and Michelle immediately scheduled their cleaner come to the house to take care of it before we had even seen it. As a realtor, Troy is calm, patient, and realistic. I appreciate his calm demeanor, different from other hyper relators we've worked with who want to be quick to close a deal. Troy made sure we found the right house for us, and took the time to understand what we were looking for. Whether we are selling or buying again, Team Troy is our Seattle/Eastside realtor from here on out.