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    Win Cheong Enterprises Ltd

    5.0 (1 review)

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    13 years ago

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    Fontile Kitchen & Bath - This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    Fontile Kitchen & Bath

    3.0(21 reviews)
    0.9 kmStrathcona
    $$

    Very Disappointed- Poor Management Ruined Everything If I…read morecould give the zero star, I would do that. I usually don't write reviews, but I feel like people should know what they're getting into. This company might look nice from the outside with all their fancy products, but the truth is the management there is completely incompetent. As an employee, if you have an issue, good luck getting any proper support- management just makes excuses and blames everyone else. It's obvious they don't respect their employees either, because the staff seemed stressed and miserable. Maybe if the managers actually did their jobs instead of hiding in the back office, this place wouldn't be such a mess. One of the worst work experiences I've ever had was working at this company. There is absolutely no management there and they don't care at all about their employees.

    The tiles are nice but buyer beware. If they ship to you and the tiles are broken...no help. They…read morewill charge you again to replace the tiles you already bought once for your job that were broken. There is no responsibility. Once this job is finished, I will not buy from Fontile again.

    Photos
    Fontile Kitchen & Bath - This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    Fontile Kitchen & Bath - This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    Fontile Kitchen & Bath - This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

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    This beautiful natural oak stain paired with a light high pressure laminate in cement brings this West Vancouver kitchen project together.

    Ming Wo Cookware

    Ming Wo Cookware

    3.6(17 reviews)
    4.3 kmKitsilano
    $$

    Always great to go to Ming Wo if you're a cook. I miss the Chinatown store so much; that was a…read moreregular haunt of mine whenever I needed something. Great selection, great prices, friendly staff. A wonderful place, and a Vancouver tradition.

    This is precisely the kind of store that I really should avoid…read more It is dangerous. It is intoxicating. If you are into kitchenware, cooking and baking, entertaining, or serviceware, or if you are in need of a hostess or housewarming gift, be forewarned. You will find what you need (or want) here, and you will probably pay top dollar for it. And you will do so gladly. They have mainstream kitchen gadgets along with very precise and specific baking and cooking tools, along with fabulous Asian ceramic bowls and dishes and chopsticks and more. Ramekins in every color? Check. Contemporary placemats? Check. Pots and cutlery and kitchen scales and kitchen gadgets that I don't even know what they do but they look cool so I feel is definitely should get them? Check, check and CHECK! They carry a lot of OXO merchandise (I always liked the ergonomic nature of this brand's products, and they last a long time), and yes, some of these items are available at HomeSense at half the price. But they also have here obscure kitchen tools you can't find elsewhere. If you are seriously into cooking or baking, I'm sure you'd find what you need here. Some items are overpriced. I purchased two Swedish dishcloths here for $5.95 each. (They come in a ton of patterns and colors here, which is fun!). But I know these are inexpensive, and on my last trip to Bellingham, I got a set of three of them for $8. So they are quite pricey at this store. And I've seen some of their more common items for sale elsewhere at half the price they were selling for here. However, there were quite a few deals to be found at this store, too. They have lots of high quality tapered candles in different colors, only 99 cents each here. And they've lots of white ceramic dishware and serving pieces at extremely reasonable prices. If you search this store, you will find bargains. I have to add that the young ladies who work here are all super friendly and helpful, too.

    Photos
    Ming Wo Cookware
    Ming Wo Cookware
    Ming Wo Cookware - This is the original Ming Wo Cookware building in Chinatown

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    This is the original Ming Wo Cookware building in Chinatown

    Splashes

    Splashes

    2.6(20 reviews)
    2.0 kmMount Pleasant
    $$

    Worst experience ever!!! Ordered a shower bar, got told it would be about 3 weeks. It came in 6…read moreweeks later, went to pick it up, they sold it on us (theft). We had to order another one and that took another 2.5 weeks. Unfortunately the bar didn't work for our shower so went to return it and they said there would be a 25% restocking fee, if Moen would take it back. Say what? We will NEVER shop there again and will never recommend anyone else to shop there. One more reason to shop online, no customer service anyway!

    I came to this showroom upon the recommendation of my plumber. (Initially he had recommended EMCO…read moreon 7th, about 1/2 mile away. See my review for EMCO. Amazing showroom but not a lot in stock there. If you need something right away, don't bother going there). Upon arriving here, I was glad to see a parking lot beside the building; that excitement was soon tempered when I saw all the trucks in the lot and the dumpster bins taking up spots. Better to park on the street. When I entered the showroom, a nice lady greeted me and offered to help me find the type of faucet I needed. (I see other reviews of this place note that service here is lacking. My experience differs. I had great help here!). I like how they have a decent selection of kitchen and bathroom fixtures and appliances, and many are quite nice, but for me, they did not have a quarter of the selection that EMCO did, and they weren't as consistently über-cool and contemporary and artistic and high-end. Of course, the flip side of all this is, the products they have, while pricey, are not even remotely as expensive as those at EMCO. So it's a trade-off. Plus, this place carries a lot in stock (and if they don't have it here, chances are one of their other stores has it in stock. The faucet I chose was in stock in their Richmond store, and they were able to expedite its transfer to this store for my plumber to pick up in a day). My plumber was able to order this faucet at a 15% discount, so that helps! I also liked how this place opens super early for plumbers to pick up orders, so my plumber can get my faucet for me before my 8am appointment. I'll have my new faucet installed by 8:30am. Nice!

    Photos
    Splashes - Not many people helping, like really you can just walk around here!

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    Not many people helping, like really you can just walk around here!

    Atkinson's - Broken Baccarat champagne flutes in packaging received by Atkinson's.

    Atkinson's

    4.3(10 reviews)
    3.3 kmSouth Granville, Fairview Slopes
    $$$

    Purchased Baccarat champagne flutes (2 boxes of 6 each) from Atkinson's. Did so as it was…read moremarginally less expensive than Bloomingdale's. Big mistake. Received boxes only to find that some of the glasses were (not subtly) broken - see pic. This happens - see prior review 1/15/25. Communicated by email to return items and was provided a return label. I will admit that we reported the broken glass after the 48hr period (although within 7 days), but that was only because we were out of town and did not open the boxes for some days after they arrived (accepted by doorperson in building in NYC). Because we technically did report after 48hrs, I agreed to pay the shipping fees (approx $100). They signed for and confirmed receipt of the boxes. This was in mid May 2025. We heard nothing from them and did not get a CC refund. We reached out eventually again end of June 2025. It took several phone calls to ultimately reach the person making the decisions. At this point that person refused to provide a full refund even though they were in possession of the entire order. He accused me of using the glasses (and breaking one apparently) even though there was no evidence to support this. To be clear, we purchased $3000 worth of glasses. I am a cardiologist and my wife is an attorney. We were being accused of behavior that we would NEVER engage in, as it is unethical and couldn't possibly be worth it to us. It was insulting and was added to the injury of not being refunded (despite accepting the fully returned merchandise). I am obviously involving my CC company to be refunded at this point. To be clear, I am not writing this review to strengthen a case for a refund (I feel more than comfortable that I will be made whole by the CC company, as they accepted the entire return and have provided no refund ($3000)). Rather I wanted to communicate to any potential future customer of Atkinson's to BEWARE. Their inventory is nice and the prices competitive, but if there are any issues, you will be at risk. For the level of product, it just doesn't make sense not to purchase elsewhere.

    Excellent selection on a wide variety of quality items, and excellent service. We rely on delivery…read moreto receive our purchases, and the one time there was a problem (an item was broken in transit), Atkinson's stepped in and replaced the item rather than requiring me to deal with the delivery company. I certainly will be dealing with Atkinson's again, and look forward to visiting the store the next time I am in Vancouver

    Photos
    Atkinson's - Baccarat Crystal Glasses

    Baccarat Crystal Glasses

    Atkinson's - Baccarat Vases

    Baccarat Vases

    Atkinson's - Dinnerware, flatware and stemware.

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    Dinnerware, flatware and stemware.

    Win Cheong Enterprises Ltd - kitchenandbath - Updated May 2026

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