Caution - Their billing practices leave a lot to be desired. After a year of my wife and I using…read morethe dentist, we had a very bad billing experience and left. What would you think when an unnecessary procedure is done and then not only are you charged for the procedure but you are expected to pay 400% more than what the dentist would accept in payment from the insurance company? Our insurance identified an unnecessary tooth build up procedure for a cap. The insurance had paid for the same procedure for several other caps. However, the facts the dentist presented in their original claim, a 2nd appeal and my patient appeal were review by two on staff dentists by my insurance company and denied as unnecessary. Taking advantage of seniors seems to be the name of the game in Florida. We don't support those that stick it to the customer. When you use this dentist, you sign a form that basically is their blank check. Very disappointing. We offered to reimburse the dentist in the same amount as the dentist had accepted from our insurance for the same procedure in the past just to close the matter and move on. The office manager said the payment had to be 400% more - $300+ more. Another interesting bookkeeping practice is that from our experience they overcharge for the patients portion of the visit and then you end up with large credit balances for the overpayments. Sometimes we had to remind the office of our overpayment and sometimes they told us of the overpayment. I would never recommend the dentist based on these practices.

After 3 x-rays by a technician that took ten minutes and a 7-minute exam/interview by the dentist,…read moreI was given an estimate for dental work that was 20% higher than a previous estimate I had from another local dentist and was charged $242.00 for the short visit, which was way excessive and I told the receptionist so. When I told her his estimate was too high and asked for a 10% reduction, since I would be paying out of pocket a substantial amount) because my insurance did not cover the work that had to be done, I got a take it or leave it response from the receptionist after she conferred with the dentist. I will not deal with this unsympathetic, overcharging dentist and would not recommend him to anyone.

Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.

BEWARE! Read the reviews regarding billing issues. We had significant billing and insurance issues…read morewith this office. After reviewing EOBs, fee schedules, and speaking directly with MetLife, charges required credits or refunds because they did not initially align with insurance allowances and contracted rates as an in-network provider. Resolving the issues required many months with multiple follow-ups, extensive review of my account and insurance grievance filed. I cannot recommend this office to anyone. If you choose to use them, make sure to review all documentation, request itemized receipts and verify insurance coverage before making large payments. We are out a lot of money because of their sus billing practices.

I'm new to the area and needed to schedule a cleaning, so I was referred to this office and I was…read morenot disappointed! The staff greeted me warmly, and Megan took great care of me both at the start and after my visit. The X-rays were quick and painless. Aspen Dental traumatized me with this. Nicole, the hygienist, was absolutely amazing. She gave my mouth a deep, thorough cleaning and really took her time to make sure everything was done right. Afterward, she spent a few minutes educating me on recommended floss, proper flossing and brushing techniques, and the impact behind tartar and plaque. My visit was truly a 10/10 experience. I'm already looking forward to scheduling my fillings soon. You will not be disappointed coming here!

I inquired about coverage and Kim was a fantastic help, called me back right away and was very…read morecourteous!

very efficient/fast and great care everything ran smoothly , Dr el jabali and his assistant kay…read morewere very helpful in letting me know all my options until i was happy with the outcome ! definitely recommend

Best dentist EVER pulled back tooth and filled chipped front tooth perfect thank you!read more

I needed a crown replaced and the first replacement crown did not fit. Rather than trying to force…read moreit on my tooth, Dr Gribbin took his time and reordered the permanent crown. It fit like a glove. His patience is appreciated.

Dr Gribbin and his staff are excellent providers! Well trained, never a wait, thorough, best…read morecleaning ever, kind, courteous and everything you'd expect. Also, they accept BCBS Medicare and the front staff seems to know insurances inside and out. She is warm, works hard on the patient behalf and builds excellent patient relationships. It was tough finding a great but conservative dentist in Tampa but Dr Gribbin is the ticket!

Going to the dentist isn't easy for everyone and after having not been to one for a few years, it…read morewas hard to find a great dentist. My friend recommended Dr. Carerro and his team and I can not be more thankful. Everyone is kind, happy to help, and thorough in their work. The facility is clean and up to date. They genuinely care and are never bothered by concerns or questions brought up. If you're looking for a dentist, this is the one.

Dr. Carrero is in his prime. He's thorough. He shows you every stage of treatment visually and…read moreverbally. He even assisted me with a third party financing plan that made it possible for me to get the care I need. I'm 69 years old and have seen lots of dentists. He's up there with the best. He's a nice guy to. I recommend him highly and I'm fortunate to find him and his staff. The staff is patient, professional and empathetic. Their treatments are an education just like Dr. Carrero's dentistry. The office is modern, super clean and accommodating. Just go and you'll see what I mean.

Super dental practice office staff is caring and helpful…read more Dr. Farrell was awesome and corrected previous mistakes by others Takes some trial and error when relocating to find top quality medical and dental care. I have found my top quality dental care and am very grateful Thank you Dr. Farrell Thank you Dr Thompson for assembling a great team

Dr Thompson and staff are as good as it gets for dental work. After my bad experience with the…read morelocal "Large Dental Chain" dentist I found Dr Thompson with the recommendation of a friend. I am so glad, they take care of my dental work and give me options if possible and any problem is taken care of promptly.

Dr Feldman and his staff are so caring and thoughtful. I have had the best experience ever with…read moretheir level of care. What wonderful people they are. I have renewed faith in the profession because of them. Thank you for being the best! You really live up to your mission of care. Bless you and your practice and wishes for your continued success.

Overall, my dental experience was positive. However, I felt the office used a corporate approach to…read morepromote services that may not have been necessary. I have decided to look for an independent dental practice focused solely on providing appropriate, essential care rather than meeting corporate sales goals.