I made appointments for myself and the roommate. Our appointments were at 10:20 am. My appointment…read morewas for establishing care and a routine cleaning. The roommate's appointment was for a tooth extraction. Dr. Brotherton does not employ a dental hygenist. He did the cleaning himself. I am 66 and this was the first time the dentist did the cleaning. The cleaning was cursory at best. I will not be returning to his office. The roommate fared FAR worse. After being sat in the dental chair, a full hour after his appointment start time, he was told that there was not time to complete the extraction due to a scheduling error. We were offered and had no choice but to accept a 2:00 pm time slot to complete the extraction. The 10:20 am appointment was completed at 2:23 pm without apology or discount. The extraction is still bleeding at 7:02 pm. We will both be seeking a different dentist for future care.

I've been using Dr. Brotherton for 3 years. I cannot believe Bubba's review. That is not the Dr…read more I know. He has never raised his voice or been disrespectful to me or my husband. He answers all my questions and I ask a lot of questions. I've always been told the price because the assistants look up my insurance and know exactly what I will pay. It is easy to get an appointment, and I feel he charges less from other dentists I've had.

Had my wisdom teeth removed by Smart. He was very kind as were his nurses and staff. I had some…read morepain immediately before leaving after the surgery and he didn't hesitate to deliver a shot of numbing solution to my gums. The only reason I gave 4/5 stars is because I had just gotten my braces removed a few weeks before surgery and something about the healing process afterward made it so I could no longer wear my retainers. Still, I would highly recommend Smart.

Be ready to wait and be ignored. They make you sign agreements to be onetime and state that if…read moreyou're late you miss the appointment. Then let you rot for hours in the waiting room without letting you know a time or acknowledging you are even there. I was told they are the only oral surgeon in El Dorado, they act like and don't care about their patients. I have to go to another town to have work done.

Unprofessional. I went in for a consult about composites. He tried to upsale me and I explained I…read moredid not want to spend money on porcelain veneers at the moment. That later on I planned on going out of town for porcelains. As soon as I said that he didn't say anything else and walked out. A girl came In and said something about X-rays... she took X-rays and then looked at me and said ok you can leave. I was confused. And asked about my consult. She said oh we will discuss that on your next visit. I said consult is two visits??? She kinda didn't know what to say. So now I'm charged for a literal 5 min visit. And I have to pay for ANOTHER visit? No thanks. Switching asap.

From the owner: It takes years to develop unparalleled dentistry skills, such as technical proficiency, treatment…read moreplanning, and patient communications. Residents of El Dorado, Arkansas, who rely on W. Paul Burns, DDS, for their dental care reap the many benefits of his nearly three decades of clinical experience. Dr. Burns is a highly sought-after cosmetic and family dentistry specialist whose self-named practice has also become an invaluable resource for his community. Patients enjoy intentional, personalized care with no pressure to select unnecessary treatments and no rushed, assembly-line appointments. At W. Paul Burns, DDS, the practice offers preventive dentistry as a primary focus, providing comprehensive dental exams and professional cleanings. Dr. Burns and his team also empower patients to take control of their dental health and hygiene. When issues arise, proficient restorative treatments can correct dental decay, gum disease, and other dental health problems. The team provides implant crowns, same day crowns, dentures, bridges, and dental implants. Tools and technology from Dentsply Sirona® are among the most advanced options within the dental industry. They also offer cosmetic dentistry to improve a patient's smile and confidence, using the very latest in dental technology that can create porcelain veneers, Invisalign®, dental bonding, and tooth-colored fillings...