The only negative was the smell in the bathroom. It had a sulfur smell from the water that really…read moreneeds to be remedied. Other than that our stay was perfect. the rooms are huge with comfy beds. The bathroom and floors were very clean. Breakfast was Awesome! Will definitely return. Just close the bathroom door and all is well!

Great hotel with friendly service. Rooms clean and everything looks new. They also have a pool and…read morea gym with a pulley exercise machine and aerobic equipment. They have a complementary breakfast plus each room has its own coffee maker.

Loved it. Will return. Clean and great. Pinakin at the front desk really was helpful and hooked me…read moreup!

If I could give zero stars, I would. First impression was favorable. The young lady at the front…read moredesk was pleasant and friendly. Got in my room and unpacked and started watching TV when I caught movement in my peripheral vision. Thought it was a tiny spider crawling across my pillow however, after further investigation and Googling photos of bedbugs, that's exactly what it was; a bedbug. Crawling across the pillow. So I started looking around more and began finding them crawling in the decorative creases in the headboard. I packed my bags, went to the office, showed them the video I took and got my money back. It was a disgusting experience and I will never come back. Do yourself a favor and drive the extra 20 miles and stay in Stillwater.

Hotel was clean. Water pressure was not great. The bathroom door had a quote that was really neat…read more The smoke detector or whatever was on the ceiling flashed very brightly and very often ALL night long. No bugs is always a plus. Parking is good in relatively quiet area. McDonald's is very close.

Bad: a lot of mold in the shower! Lamp by the couch was broken and hang sideways by the electric…read morecord. ZERO electric outlets on the left side of the bed, not even a wall outlet. Bathroom sliding door would not close all the way. Good: huge room. Comfortable couch. Comfortable bed. Nice walk in shower with good water pressure.

I just recently stayed here on a whim while traveling cross-country and had a wonderful stay…read more The staff was very nice, helpful and efficient. The room was spotlessly clean. To my surprise, there was even a jacuzzi in my room. The only complaint I have is that my room smelled of cigarette smoke when people were smoking outside my room, near my room air conditioner. I had two dogs during my stay and there was absolutely no problem having them here. The cost for the room with two dogs was very reasonable.

We stayed here twice, both times were pleasant and both times in the king jacuzzi room , not much…read moregoing on around, very quiet, and safe, the bad part about our stay , our pillows were awful in our room , they were very flat , and had no pillow protectors on them, it was like cheap 4$ pillows from Walmart.... We had to go to Walmart in Chandler Ok, to buy some Serta pillows since we were staying for 5 nights . Also their wifi would not connect to certain sites or games !! So I was not able to work from my laptop connected through their wifi , which was a huge issue... Bc I just had to use my phone's hotspot. They don't have breakfast included but they do have a restaurant on site open from breakfast to about 2 pm , staff is always friendly as well

The service here is horrible. They advertise meals cooked at night, no. When I asked about They…read moresaid there aren't many people here so we just don't. The cold breakfast is inedible. They advertise laundry service but it's anybody guess if you can get it. Nobody is at the front desk 95% of the time and they don't answer the phone. There is no shower curtain in the bathroom and it's freezing in there. All your stuff gets wet. You have no control in your room to adjust the heat or ac. The ice machine is broken and they said they won't fix it because it cost $5,000. You better bring bottled water because there are no vending machines. They expect you to drink tap water with no ice and it's nasty. The bed spreads have stains on them. ​

Housekeeping went through our items and stole my husbands pain medication. The manager didn't help…read moremuch and we had to call the police to make a report. The housekeeping women didn't even clean the room just changed the towels. I would hate for this to happen to anyone else. My husband has to wait to refill his pain meds now and is uncomfortably in pain.

Every time I come to Stillwater I try to stay at the Best Western. I have been in Stillwater at…read moredifferent times of the year and every time the service was good and attentive. This last time between (May 12-18) it seem to be a little over whelming for the workers. Two times during these daate my room was not made up and the room I was in is starting to become worn out, Cracks and caulking near the shower are starting to look worn out and a Towel pool fell to the floor after I tried to put bath towels on it . The manger and desk staff are attentive to my needs, but the house keeping seemed over whemled.

The bathroom smelled like sewage which seeped into the room. It was unbearable. We had 4 nights…read morebooked but left after one night with no refund.

Helped wonderfully at check-in, clean room & comfy bed, breakfast accommodated to our schedule and…read moregood selection including fresh yogurt. 10/10 would visit again, and recommend!

We found this to be an excellent value for our family, needing two rooms and desiring an indoor…read morepool and a place to accommodate dogs. The front desk night manager handled my call ahead with professionalism and never acted bothered by my seeming constant returns for various things. The pool area is clean and welcoming, the pool water warm. It was not the largest pool. I gave up on laps when all my kids got in and just did exercises in the corner of the pool to burn off some calories. The rooms were nicely appointed for the level of hotel it is (discount), and the breakfast was nothing shabby. I liked that one waffle maker can make four mini waffles so you don't feel like you must fill the whole thing or eat too much or waste food. They did keep the main lobby and breakfast room a bit too toasty. I agree with the other reviewer the doors were noisy, and I was also bothered by the person in the room next door. It had one of those adjoining doors, though the connected room beside us was handicapped so my family did not get that as their second room. We booked the same day, so I don't know if they could have accommodated us better with more notice. The neighbor came in late and the light under the door bothered me. I would have appreciated a continuous fan temperature control too.

When people tell me they've never been to SpringHill Suites by Marriott, I tell them: you ain't…read moreliving! I woke before the sun and was greeted with a mighty scrumptious breakfast smorgasbord. Also, the ambience of the room calmed my soul like when the ocean's wave caresses my toes

The desk manager at this hotel is very unprofessional and disrespectful. The service is mediocre…read moreat best, but the unprofessional behavior of staff is over the top.

Great Place to take ur kids...if ur in Tulsa, ok ..it's only 30 minutes west of downtown Tulsa…read more Took the family and they all enjoyed the lake.

Buyer beware! If I could give a zero rating it would be more accurate. These people are crooks…read more The management is completely inaccessible, and the people who answer the phone are gatekeepers who just give you the run around. They will not refund your money even if you follow their policy. We had to pay $679.67 in advance to reserve a couple of RV lots in July. We had to cancel 19 days in advance because of a family concern. We should have been refunded according to their policy, but am still getting nowhere six weeks later. They are scammers!

Wouldn't give 1 star if I wasn't forced to.. Showed up around 5:30 to check in and waited 45min for…read morea staff member to show up.. walked all hallways and outside looking for any staff member.. Not a single person on the property.. husband even walked into kitchen only to see bugs and flies on every thing. No one was there to check us in.. Called expedia and requested refund. The hotel denied refund claiming we were no show! We showed up they did NOT! absolutely ridiculous.. DO NOT BOOK A ROOM HERE...