Mom came home on hospice they sent a box of medication a hospital bed an oxygen tank but no help!…read moreIve never cared for someone in the bed they said they'd have an aid come in the morning 2 days no aid! They called 10 times in 1 day sent a Chaplin a nurse but NO AID Do you send someone with no training to take care of a person Aids go to school 1 day notice to rearrange my house and figure things out Not enough notice The aid thing should be figured out before the person comes home! Now they say they have a scheduling problem after mom is home BAD BUISNESS

The care, quality and experience rendered by the staff at Grace was excellent, professional and…read moremost noted. The instructions were clear, thorough, precise and to the point. They all were loving and caring. I will refer others to enjoy such a wonderful experience. Thank you.

My husband was a resident at the facility for 34 days--had 3 trips to the ER at HMH Jersey Shore…read moreUniversity Medical Center. The first for a laceration to his forehead when he fell outside 3 days after arriving; the second for the removal of one of the sutures which none of the staff nurses were able to remove (perhaps since they had been left in too long); and the third of which resulted in a diagnosis of aspiration pneumonia, after he complained of discomfort in his chest. At that time, I called for a nurse who took his temperature and blood pressure, said both were normal, and asked me what I wanted to do. In view of the fact that he had both dementia and advanced Parkinson's Disease, his claim of "discomfort" could have been a heart attack. I was then asked if I wanted to drive him to the hospital, at which point I told her to call an ambulance. After a 2-1/2 week stay at Jersey Shore and subsequent admission to a skilled nursing facility, sadly he passed in December.The care he received at Artis was somewhere between nil and non-existent. Events of consequence included my finding another resident sleeping in his bed and on another occasion using the bathroom in his room during dinner; my receipt of a phone call from a nurse at 6:30pm advising that his physician ordered a higher dosage of one of his meds and asking whether she should send it out or if I wanted to have it filled by the VA. Upon his admission, I explained that he obtained about 99% of his meds through the VA at no cost, and they needed a minimum of 2 weeks to fill and ship. When I asked how much he had left, she told me she had just given him the last pill. Another incident involved my arriving for a visit on a Sunday afternoon to be greeted by a nurse who told me she was so happy to see me. Apparently, she had a "pop up" notification in his chart that his DBS had to be charged and told me she had no idea what a DBS was, never mind how to charge it. She had been given information as to where the charger was by the Director of Health and Wellness, but only had one of the two pieces of equipment needed. When she went to the nurse's office, she returned with the missing piece, which she found behind the printer! This is equipment worth thousands of dollars. On my phone I have a video of his being put to bed in a sweatshirt he had been wearing all day, a clean pull-up but no pajama pants. I could go on and on about the other mind-blowing experiences I encountered, but hopefully you get the picture When these events were reported to the "Management," including the Executive Director, they were very dismissive and didn't think there was anything wrong. Suffice it to say, that I wouldn't allow my worst enemy even near this facility. Despite the lovely decor, the level of care rates an F+++.

My mother has been living at Artis since March 2023. At this point, I feel that she has been there…read morelong enough that I can give an honest review. There has never been a time that I have gone to Artis where the community was not spotless. Prior to living at Artis, my mother had lived at Brandywine of Shrewsbury. Sometimes, when she lived in Brandywine, the hallways would smell like feces or urine. This has never happened in the past seven months that she has lived at Artis. The facilities are incredibly well-maintained and kept very clean. The facilities are also bright and cheery, not dim and dismal like other facilities I had toured. The whole outdoor area is fenced in as well and they have a beautiful patio. My mom enjoys going outside with her friends. The staff is incredible. They constantly go above and beyond for my mom. I frequently visit and have gotten to know them all. The staff is very hands-on, and always make sure that my mom is bathed and they even do her hair for her! They always let me know if she has run out of something, or needs something. I am frequently updated and kept in the loop about her care, which is nice. My mom has put on some weight since she arrived at Artis which is evidence of the fact that she is well fed. I am astonished at some of the other reviews that are less than stellar on here but judging from that person's review history, they don't seem to be satisfied with anything. I understand that it can be tough to have a loved one in a memory care facility, and no facility is going to 100% live up to what you wish you could do at home. However, the money I spend is well worth it to see that my mom is content and well cared for. The staff at Artis consistently goes above and beyond to ensure that my mom is happy, clean, and safe. I cannot ask for, or expect, any more than that.

Four days so far I saw above average care. Physical therapist is good as the aides and nursesread more

This facility was caring and thoughtful while caring for my mother. I can't thank the staff enough…read morefor helping to make my mother as comfortable as possible during her final days. Thank you all.

Giovanna went above and beyond to ensure my Sisters comfort and safety, my family is forever in her…read moredebt. She is a true Angel and a fantastic member of the mattison crossing team. I highly recommend the mattison crossing for your Loved ones when needed. Thank you Giovanna my family will always love you. Daniel Lazerson.

I left a bad review about my mother's tax documents. I am glad to say that it was rectified. I…read moredidn't realize that there was a new person in the position.

"We are so thankful for the incredible staff at the Villas of Manalapan. The compassion, patience,…read moreand professionalism they show every single day is remarkable. My loved one is not only well cared for physically, but also encouraged to stay socially and emotionally engaged. The staff know the residents personally -- their likes, routines, and personalities -- and it makes all the difference. As a family, we also feel supported. The communication is excellent, and we always know what is happening and how our loved one is doing. It is such a comfort to have complete trust in the people caring for them. The Villas of Manalapan has truly created a safe, uplifting, and family-like environment, and we could not have chosen a better place."

I would not recommend this place. My grandmother stayed here and the level of care she received was…read moreatrocious. If you care about your loved ones, don't send them here if you want them to stay alive.