I want to say the first line staff is beyond amazing. I love this place for my parents. Yet my…read moreparents are displaced now because of construction mishaps that should have never occurred. We are in a world that's turning backward where true resolutions are made. Brightview needs to get my parents back into their decided unit. It is a shame.

From the owner: Our Brightview Holmdel senior living community will proudly deliver independent living, assisted…read moreliving, and memory care in Monmouth County NJ, with 180 apartments. Residents will enjoy Brightview Senior Living's exceptional care services, daily happy hours and events, and chef-prepared meals. Amenities in the community include a movie theater, pub, health and wellness spa, game room, pool, outdoor dining, and more.

My sister is there. Her room is infested with Asian beetles. The staff jokes about it. The aides…read moreput garbage in her clothes hamper. They say it's her fault for not having a lid on her hamper (as if she's responsible for the lidless hamper they provided). Then they tell her to move the hamper somewhere else so that they don't put trash in it (including used surgical gloves). She was recently moved to a new room over a week ago and still doesn't have a phone. Seriously thinking about registering a complaint with the State. Also considering taking her out of there and moving her to another facility. Today, one of the aides was dressing another patient with my sister's clothes.

My husband was in Anchor for 3 weeks after Coronary Bypass surgery and the care was abysmal. Only…read moreone nurse responded to questions. The institution claims that he saw a Dr. the first day but only one other time the last day before we took him home. He lost about 20 lbs in this period from refusing to eat the food and getting depressed. There is only one shower forall the patients on the 3rd floor and his surgical incision was supposed to be showered daily. There was no recourse to air our grievances. The Social Worker was hard to reach and not available to help us out. As his wife, I was constantly frustrated by the lack of oversight. I feel that the facility is highly understaffed and overworked. There was no way to reach the patients except by cellphone before 9 AM and after 5 PM. When I spoke to the Management they spouted their great 5 star reviews. But when I finally went to Yelp the reviews were horrendous. I see that they only got 1 1/2 stars. In terms of rehab - in the "gym" people were in wheelchairs heads bent - very sad to see. At least my husband did get a half hour of PT but no communication with family as to progress, etc. As I was leaving one day after my daily oversight visits a patient yelled out to me "WELCOME TO THE PRISON."

This place is a hell hole the care is sub par at best.They are only concerned about making money…read moreand not the people that they are supposed to be taking care of. I visit a patient who is a resident there every week and they are not treated well at all.They are under staffed and the ones that work there are overwhelmed. Keep your loved ones far far away from Arnold Walter!!

This place is great. I came here after a fall and they got me back on my feet. Nursing is very…read moreattentive to my needs, Rehab motivated me to do exercise even when I didn't want to. Highly recommended.