I was so looking forward to playing here for a long time and managed to take a day off to get in an early season round.
On my way there from Toronto, unfortunately my playing partner informed me she wasn't feeling well and needed to bail. Oh well, life happens, I was already on my way and figured I'd get my round in anyways as this place has been on my to play list for ages.
When I got there, I informed them that my playing partner had to cancel because she got sick, and they said that unfortunately they were going to have to charge me anyways as that is their policy unless you cancel 24 hours before hand. We had only booked the night before, so about 12 hours before hand. I understand the policy, but I'm disappointed they didn't want to accommodate someone who drove over an hour and a half to come play.
I left because I was just flabbergasted and never had this happen to me before in many decades of golfing. I decided to go to another course nearby in protest.
I ended up getting billed on my credit card for two, even though I don't have my credit card "on file" with their online system, but have used it in the past.
I've tried following up with both the golf course and the booking system and both have refused to budge.
It's too bad, it looks like a decent course from the parking lot. read more