We booked a room here in a pinch when our construction job was delayed. From our first interaction…read morewith the incredibly accommodating concierge - I think his name is Mike he had a ponytail - to our room we knew we were getting a better experience than we had expected Then we went to the pool. Wow, what a facility! Indoor hot tub, outdoor hot tub, indoor/outdoor pool, men's steam room, women's steam room, rain forest simulation chamber, kids play fountain/kinetic sculpture. The shallow end of the pool has a curtain of water that falls from the ceiling and various fountains/massage jets. For two guys on a multiweek construction project out of town, the aquatic center at Hampton Inn Wheeling was the best surprise either of us can remember lately. HIW had more to offer though. There was a shuttle service that took us to supper, brought us back when we called (and they showed up in about 7 minutes) later, we took the shuttle to the casino We both somehow beat the house for some decent loot. And we taken back to the hotel by the shuttle at two am Both drivers were exceptionally gracious and polite. This unassuming looking hotel hides spectacular accommodations and flawless hospitality. My name is Thieme Hall and I approve this review.

When I checked in, the guy asked me if I had ever been there before. I responded, "not to this…read morelocation". He said, "oh! Well, welcome to the best one". Lmao. Apparently it actually is because there was a poster near the elevators that indicated that Hampton inn was voted the best in the world. It also won like a best hotel in West Virginia award also. Who knew? Right off the highway, restaurants literally basically just off the edge of the property including, and I would like to highlight, TACO BELL. Room was decently sized, about average. Beds were comfortable. TV was smaller than I have expected recently and I don't recall them having the option of connecting Netflix or any other streaming services which is nice, relying on what is on cable at that particular moment is a drag and I don't know how we did it for so long. Towels were plentiful. Shower was nice. Multiple mirrors arranged in just a way that your partner can watch you on the toilet from the bed if you leave the door open, as we discovered. I'll spare you the photos that were taken. Not a bad choice.

We just checked out. A very mediocre experience, at best. The hallway carpets were dirty, with dry…read moremud all over, and were never cleaned while we were there. The walls are paper thin; you can hear the neighbors snore! Although the weekend breakfast was advertised as been available till 1030 am, all was cleaned out and unavailable by 9:45 and a complaint only resulted in a rude response by the help. Breakfast was better this AM as the Manager sat with other employees I had assumed were guests during the whole time we were there...

We stayed here for Jambo and I was pleasantly surprised with how great our stay was! The hotel was…read moreclean, the beds were comfy, and the staff was so kind and helpful. I have nothing bad to say about the stay!

This was a very clean and well run budget hotel in small town America. I travel frequently and…read morespend most of my time in large cities. It was neat walking from this hotel to downtown Cadiz. The top floor rooms facing east and nice sunrise views. The internet worked well and free breakfast was good.

This new hotel is very clean. Modern rooms equipped with USB charging stations and iPod dock…read more Comfortable beds, nice room! The staff here is extremely friendly from the front desk, to the cleaning service to the breakfast attendant - couldn't have asked for better hospitality. Breakfast had many options. Thanks for making our stay very pleasurable!

Stayed in a ADA king room with a bath this time. Very nice. Plenty of hand rails. Easy access. Same…read moregreat service.

"I had a terrible experience at the Hampton Inn. As soon as I arrived, there was a strong smell of…read moremarijuana on the premises, making me feel very uncomfortable. The staff was extremely disrespectful and inattentive. When I called to make a complaint, they were even worse--they told me to mind my own business, harassed me, and told me to stop interfering with their workers, then just hung up on me. I would never recommend staying here The employees are disrespectful and doesn't do anything you ask or need ! I wouldn't stay here again or ever. If I was the only person alive. ( DO NOT STAY HERE ITS A NIGHT MARE !!!!

We both got sick and needed a quick place to rest during our 24 hr roadtrip. We easily booked…read moreonline, got a king with excellent water pressure in the shower. Its a shame they've lost business since the loves across the street opened. Everyone was kind. Gave us a cup of milk on the house when I wanted cookies. Breakfast was included and hit the spot. Staff is very very kind. Overall more impressed with this than the airbnbs and holiday inn expresses we stayed at along the way. Highly recommend!!

My husband and I were denied an AARP or AAA discount because we didn't make our reservation online…read more No senior citizen discount whatsoever (I am 66 and my husband is 67) We have stayed at many Choice Hotels and this is the only one we have encountered with this policy.

This is a beautiful hotel with awesome staff! They were super kind and helpful at check in, moving…read moreme from a single to a double with no headache. My room was very spacious, clean and comfortable with a super comfy bed that was fresh and clean. The shower was large and clean and loaded with quality Dove soaps and plenty of fresh towels. Walmart right across the street and tons of fast food. Great fitness center with dumbbells, bike and treadmill. The free breakfast has tons of options and was fresh and warm. Loved my stay here and will definitely be back!

We changed our plans and booked this hotel the last minute. The staff were very friendly. The…read moreroom was immaculate. The breakfast was more than adequate. The bed was warm and snuggly. Best hotel I've stayed at in ages. Would definitely recommend and stay at again. Every room including the hallways were CLEAN!

Simple hotel, but clean, courteous, and accommodating…read more Basic continental breakfast. Nothing fancy, but very affordable. It's all a person really needs. I'll be back.

We stopped for a quick over night stay and it was perfect. Clean, comfy beds, great staff and pet…read morefriendly (we had our dog with us). Only $70 for the room & $25 pet fee. Also, no problem parking our suv with big cargo trailer. Amazing value!!

Had a great stay here while attending a seminar at the Convention Center. I was greeted with a…read moreHappy Birthday at check in. Shawna, the front desk manager, presented me with a little birthday basket. It was filled with ice tea, candy bar, cookie and chips. It was really special! I never received a birthday basket at a hotel before. They were friendly! The place was clean. The morning breakfast was decent. Coffee was good. The only thing is they need better signage along the road, to help identify the street you have to turn down. I would definitely come back when I'm in the area.

We were driving to Aurora, Colorado from Herndon, VA and this would be the first of many nights…read more Having a place that with consistent excellence was important at the end of 7 to 12 hour drivings. We arrived much later then expected, exhausted and couldn't have asked for a better place... Excellent inn, quiet, clean, nice breakfast and the staff on duty Laikin was great to us. Will certainly rebook if going through again.

Don't know how but we were told two suites were reserved for us. Lorraine was EXTREMELY helpful and…read morewonderful in getting that changed even though they have a 24 hour cancellation policy. We only needed one suite. We just changed the date for a return trip. We were on our way to MD for a family visit. We didn't need TWO two-bedroom suites. We will use the other suite when we return home to IN. We always stay at Residence when traveling with extra adults and grandkids because it is halfway to our destination. She was also FABULOUS at finding a pack and play for the little one. The suites here are great, roomy, full kitchen. The breakfast is lovely and the staff so warm and friendly always smiling and saying good morning. We have made and will continue to make memories here.

Stayed here last Saturday 7/18 on rewards points from Marriott BonVoy. I frequently stay at…read moreMarriott's for work and usually have a very good experience. Unfortunately I did not have that good experience at this Marriott. The hotel was very clean and very quiet - very much appreciated. My issue is with the billing. I used a lot of Marriott points for the stay and there should have been no charge. I got a charge of over $100 on my card a few days later. I contacted the hotel and was told the charge was in error and would be removed - the hotel said then needed to contact Marriott corporate (BonVoy I assume) to have them resend the certificate for the award points. I waited one week and the charge had not been removed. I called back around 3 pm on a Monday and they said there was no one in the office. I then called Marriott BonVoy and was told by them that the hotel directly issues the refund - Marriott BonVoy can't issue it. I wrote a review on the Marriott website as detailed above and then the manager emailed my saying they need to contact Marriott BonVoy for the certificate. The same exact thing they said a week ago. Very dissapointed that a Marriott Platinum member with Marriott has to be bounced back and forth between the hotel and Marriott BonVoy to get back money that should not have been charged. Hopefully this will be resolved at some point.

Cassie at the front desk was so sweet and helpful. We were exhausted and she checked us in so…read morequickly. The rooms were nice and clean. And breakfast was better than it was at the other two hotels that we've stayed at in the last week. Will definitely stay here again.

Great hotel stay! We…read morewere promptly assigned a room. They had fruit water and cookies at check in. Other than the carpets being stained are room was very clean and well maintained. The room was a good size. It had a nice little food book with a mini fridge, microwave and cabinet to store food. The pool area was nice with a warm pool and large hot tub. They also had an exercise area that was in good working order. Lots of parking. The breakfast selection was also really nice. Lots of variety and options!