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    Willow Lawn

    3.3 (15 reviews)
    Closed 10:00 am - 9:00 pm

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    11 years ago

    10 times better than it used to be. I go there often for all of my needs. Nice selection of stores and parking isn't bad at all usually.

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    Review Highlights - Willow Lawn

    My favorite stores are Ross, AC Moore, Sprint, Bath and Body, Dollar Tree and all the little kid stores like Carters.

    Mentioned in 4 reviews

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    Fleet Feet - New shoes!!!

    Fleet Feet

    4.7(52 reviews)
    0.9 miWesthampton, Near West End
    $$

    They looked after me really well, I had been wearing the wrong size shoes. Tried on a few pairs and…read moreactually went with the first pair I tried which are ASICS. Bought inserts and socks tooand have been walking much better.

    Such a great experience at Fleet Feet it left me wondering why I hadn't visited sooner!…read more With an effort to be more active in 2022 came a much needed shoe upgrade. A friend recommended Fleet Feet ages ago but I didn't finally give them a try until I hurt my foot in the gym partially due to very old shoes. I came in on a Friday evening and two other customers were already there but Anthony did an amazing job of bouncing between us and providing excellent service. I explained my situation, what kind of workouts I typically do, and he walked me through the measuring process which consisted of stepping on a platform and walking a few strides over a cushiony mat. (Thank god, you do not have to run!) Anthony explained my readings & shortly came back with three awesome options he thought would be great for me. Unlike Cinderella, though, Anthony nailed it on the first shot. The CloudFlow shoes felt so amazing they made me realize just how old and worn out my other pair was! Due to some discrepancy in my arches, Anthony also recommended some insoles which he custom cut for my new kicks. In addition to that, I also snagged some workout gear from their selection. The shoes were $140, insoles $50, and the gear was $60, so not cheap but you can definitely tell it's quality stuff! I already wore everything for the next morning workout and it all felt great! Fleet Feet for the win!

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    HomeGoods

    HomeGoods

    2.7(6 reviews)
    0.5 mi

    I've been to this location several times and had no major issues until today. I was in there…read moreshopping yesterday and charged twice for the purchase of one item. I attempted to check the receipt after checkout and was told to " have a nice day" while doing so at the register. I felt brushed along and sorta like the cashier was giving off a " be on your way" vibe. No one was waiting in line when I approached the registers. Line one and two were lit up. I asked who wanted to take me and cashier number two eagerly offered to. She was nice enough. Not rude but interuptive as I counted my cash and I felt rushed. It states clearly on the receipt I was charged twice for the item. I went back w my husband today with the receipt. We asked for a manager as I was charged twice for the same item. We were not accusatory. The cashier called her manager in front of us saying she had customers " claiming" they were charged twice for the same item with attitude.The manager came out and was fairly dismissive and snarky of the situation.My husband asked about their cameras and if they could look back at yesterday's goings on at the register bc the receipt is time stamped etc. It will prove I only purchased ONE plant stand but on the receipt charged for two as I purchased nothing else from the gardening area. The item is marked twice on the receipt saying I purchased seven items when I purchased six. Its all in the video footage. The manager claimed to not have access to the footage in her own store. She had attitude about it and said someone would be in touch within 48hrs with an answer as to whether or not I will receive a store credit.She did not even bother mentioning a refund.The whole experience was fishy. I was asking some questions concerning the camera footage as we were walking out. The manager ( black female covered in tattoos on her arms and a short dark Bob hair cut proceeded to tell me I was being rude. She had a serious attitude problem. I'm disappointed with the customer service. I replied by letting her know I didn't find her not rude and the cameras were on her as well bc she told me the cameras were on me. I have nothing to hide.I don't believe I will be giving my money to this location any further. We proceeded to take our money to the homegoods in shortpump and the experience was and is always more pleasant concerning the staff. No one has ever said hello at willow lawn homegoods or asked if they could help with anything, the bathrooms are filth, so go elsewhere first. The store is fine if you can help yourself ( I can and rarely ask for help) I just sadly found this staff to be defensive, unapologetic, and mostly, the manager unkind. We will be talking with corporate as we have a way to do so directly. We are waiting 24 hrs to do so but the manager at homegoods willowplace in Richmond was most unkind. I sense dishonesty there and realize if its up to her, we will see no store credit/ refund and she will take pleasure in that. I recommend a different location. ( personally) That or dont let anyone make you feel rushed if you sense a mistake on your receipt.

    This is a newer location of Home Goods. It's located in Willow Place across from the Target on…read moreBroad Street. The store is clean, well-organized, and filled with tempting home decor and seasonal items. Their specialty foods section is pretty nice and I love their selection of frames and art. The check-out process hasn't taken too long on either of my trips, and the parking lot is easy to navigate. It's the closest Home Goods to where I live, so it'll be my go-to store moving forward.

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    Willow Lawn - shoppingcenters - Updated May 2026

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