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Stone Mountain, GA

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Willow Lake Apartments

2.4 (10 reviews)
Open • 9:00 am - 6:00 pm
Updated 3 months ago

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East Ponce Village - Trash is constantly overflowing out of the dumpsters throughout the community There is trash in front of the buildings and the walkway daily

East Ponce Village

(14 reviews)

I normally do not leave reviews, but future tenants deserve to know my experience. Since moving…read moreinto East Ponce Village on December 31, I have dealt with ongoing maintenance and habitability issues that have caused constant stress for me and my child. There have been repeated problems with air conditioning, plumbing, electrical outlets going out, leaking ceilings, flooding, broken fixtures, and pest concerns. Most recently, I am now dealing with roof leaks and what appears to be mold/moisture damage in the bathroom area after already experiencing multiple unresolved problems throughout my lease. Both my 7-year-old son and I have asthma, so living in these conditions has been especially concerning for our health and safety. Maintenance requests have often taken far too long to address, and many issues reported since move-in have either gone unresolved or turned into additional problems later. The property has potential, but management seriously needs to improve response times, maintenance quality, and overall tenant care. No resident paying rent should feel ignored when dealing with serious health and safety concerns in their home. I strongly encourage anyone considering moving here to thoroughly inspect their unit and ask detailed questions before signing a lease. This version is strong but avoids sounding exaggerated, which helps it come across as more believable and harder for management to dismiss. It also avoids legal claims you can't prove while still making the seriousness very clear.

I've had a great experience living at East Ponce Village Apartments. The community is clean, quiet,…read moreand very well-maintained. Management is friendly and always willing to help, and maintenance requests are handled quickly and professionally. The location is super convenient -- close to shopping, restaurants, and major roads, but still tucked away enough to feel peaceful. My apartment is spacious, comfortable, and feels like home. The neighbors are respectful, parking is easy, and the overall community atmosphere is welcoming. I've really enjoyed my time here and would definitely recommend East Ponce Village Apartments to anyone looking for a safe, comfortable, and well-managed place to live. Najma made sure my move in was done in a timely manner very professional!!!!

Golden Gate Townhomes - Sewage overflow. They cleaned some up with a shop vacuum and left the rest

Golden Gate Townhomes

(34 reviews)

I don't live here, but I spent some time looking and applying for the property. We were approved…read morebut didn't move in, certain things just seemed off. The location isn't the best. Central Dr (nearest intersection) is sketch and the gas stations on that corner see regular robberies and gunfire. This community is gated, however, and the entrance has a security person at all times. The property looks really nice from the road and in the front, but the unit we were considering was way in the back and upkeep seemed to get worse as you went along, including a crackling cement slab where a building once stood that burned down years ago. The office staff, although friendly enough, couldn't seem to agree on some of the things we were told.. what we needed in order to apply, rates and whether this and that was included.. they did mention that they'd JUST purchased the property, so maybe that is why they seemed a bit uninformed. Maybe (hopefully) that will change. The units are beautiful on the inside, nice renovations with contemporary kitchens etc.. but like I said, some look great on the exterior, others like a dump. So I passed it up this time. I've had such horrible experiences with properties who can't seem to keep things straight depending on who you talk to and I'm just not willing to chance that again, or be stuck in the busted unit that maintenance may ignore because it's not the pretty ones lining the road. But the property has potential. And if you're reading this a few months after I post this, stop by. See what's up when the new managers have been around a while.

Tried to schedule a tour two times both times my tour was canceled. The day of the scheduled tour…read moreboth times my tour was also rescheduled to either another day or a different time. The second time my tour was canceled on the day of I received a call from someone else in that office asking about the tour and why I didn't show up ma'am. You canceled my tour and you're asking me why I didn't show clearly their wires are crossed and communication is not at their forefront

Affinitee at Stone Mountain by Pinnacle Properties

Affinitee at Stone Mountain by Pinnacle Properties

(3 reviews)

Trash: they stole my security deposit for zero reason. I left my unit in immaculate condition…read more Spotless headed to toe nothing broken. A) they never notified me within 30 days my leaving to tell me they were not going to return my security deposit (illegal). B) this is the most avoidant staff ever. They will just ignore your questions. Ignore your communication. And think you're just going to go away. C) they can't keep a consistent staff. D) the owner of this building is shady (trust me I've known about this man for last five years and the way he has spoken about the people who live in these buildings- let me tell you it's not kind. AND you cannot find contact for the owner (as they continue to change management companies/contact information) often to even sue them for your security deposit. Don't deal with these people.

I am a new resident and I just want to send a HUGE shout out to the ENTIRE staff! I have been…read moretreated with great professionalism and warmth. I have been made to feel like I really matter. I am always treated with a smile when I enter the office. I am in total love with my 1 bedroom loft floorplan. Maintenance has been very prompt and handled with award winning Customer Service. The amenities are very nice and well kept. Yoga is offered but I have yet to take advantage of the classes. I am excited and very happy of my choice to live here. Tammie Melissa Triplett

The Park at East Ponce Apartments

The Park at East Ponce Apartments

(54 reviews)

Soooooo I just moved into this place a month ago. It's not as bad (to me) as the reviews lead you…read moreto believe, but I can't say there isn't some truth to what the reviews say. Let me start by saying I do agree: ventron management company is trash. Literally all their apartments are in the hood and I transferred to this property from Walden brooks on fairington. That apartment is 10x worse than this one, which is why I probably am satisfied with the lesser of two evils. I live in the front of the neighborhood, so I feel like most of the bad stuff happens in the back there are over 1000 apt in this complex so If at all possible stay in the ones closest to the clubhouse The gym is NEVER open by time I get from work. They only open it during office hours which is trash and one day some bald man was rudely rushing me out because they were closing. If this is supposed to be an amenity, then I need access to it after hours. When I put in a service request they came quick & replaced my garbage disposal. But they were supposed to replace a mirror when I moved in and still nothing. Here's my advice: 1. Make sure you do a walkthrough of the exact space you are renting before you sign that lease or pay anything and make sure they do all they're supposed to do before you move in. 2. Pick something by the clubhouse 3. Make sure you get the renovated ones. They are the nicer ones. 4. I put in a request for a pest control spray monthly even though I never see bugs. The last property had them and I'm just paranoid as far a ventron is concerned. 5. Lower your expectations. This ain't Hollywood or not even the luxury apts in the city. It's an old renovated building. It is what it is. IF YOU CAN FIND BETTER DO THAT! But this isn't the worse.

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

Willow Lake Apartments - apartments - Updated October 2026

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