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The Park At Greatstone

2.0 (1 review)
Closed 9:00 am - 6:00 pm

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4 years ago

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East Ponce Village - Trash is constantly overflowing out of the dumpsters throughout the community There is trash in front of the buildings and the walkway daily

East Ponce Village

(11 reviews)

I've had a great experience living at East Ponce Village Apartments. The community is clean, quiet,…read moreand very well-maintained. Management is friendly and always willing to help, and maintenance requests are handled quickly and professionally. The location is super convenient -- close to shopping, restaurants, and major roads, but still tucked away enough to feel peaceful. My apartment is spacious, comfortable, and feels like home. The neighbors are respectful, parking is easy, and the overall community atmosphere is welcoming. I've really enjoyed my time here and would definitely recommend East Ponce Village Apartments to anyone looking for a safe, comfortable, and well-managed place to live. Najma made sure my move in was done in a timely manner very professional!!!!

this is by far the worst place i have lived, management workers with attitudes (other than charlie…read moreand jeffery) , creepy maintenance workers, poor living conditions, gun shots going off daily, banging on walls, overly loud music throughout the night, trash EVERYWHERE outside, etc etc etc. if absolutely anyone tells you "oh yeah east ponce village was great and the community is amazing" TUH! they gotchu in for a ride an i only been here 4 MONTHS. let's start with as soon as i moved in about a week in our water will get shut off for over 5 hours or maybe more. it happens very frequently. i had a leak come through my ceiling flooding my entire kitchen and laundry area after living here for 3 weeks and they try to tell me it was my fault due to freezing weathers mind you i live on the top floor and it was coming through my sprinklers, that was months ago and they've still yet to come out and fix a huge hole in my ceiling. ROACHES FROM OTHER TENANTS. pest control is a damn lie. our ac hasn't worked for almost 2 months and i've had a work order submitted for over a month. maintenance workers will just come in WITHOUT PERMISSION. not to mention OVER CHARGING FOR WATER. i ain't never had a water bill go over $85 why they tryna charge us almost $130 a month? hell na. anyways. i could go on and on about this place.

The Park at East Ponce Apartments

The Park at East Ponce Apartments

(54 reviews)

Soooooo I just moved into this place a month ago. It's not as bad (to me) as the reviews lead you…read moreto believe, but I can't say there isn't some truth to what the reviews say. Let me start by saying I do agree: ventron management company is trash. Literally all their apartments are in the hood and I transferred to this property from Walden brooks on fairington. That apartment is 10x worse than this one, which is why I probably am satisfied with the lesser of two evils. I live in the front of the neighborhood, so I feel like most of the bad stuff happens in the back there are over 1000 apt in this complex so If at all possible stay in the ones closest to the clubhouse The gym is NEVER open by time I get from work. They only open it during office hours which is trash and one day some bald man was rudely rushing me out because they were closing. If this is supposed to be an amenity, then I need access to it after hours. When I put in a service request they came quick & replaced my garbage disposal. But they were supposed to replace a mirror when I moved in and still nothing. Here's my advice: 1. Make sure you do a walkthrough of the exact space you are renting before you sign that lease or pay anything and make sure they do all they're supposed to do before you move in. 2. Pick something by the clubhouse 3. Make sure you get the renovated ones. They are the nicer ones. 4. I put in a request for a pest control spray monthly even though I never see bugs. The last property had them and I'm just paranoid as far a ventron is concerned. 5. Lower your expectations. This ain't Hollywood or not even the luxury apts in the city. It's an old renovated building. It is what it is. IF YOU CAN FIND BETTER DO THAT! But this isn't the worse.

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

The Park At Greatstone - apartments - Updated May 2026

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