If I could give more stars, I would! My husband was recently…read moreenrolled in Primrose Day Club. It has been the most positive experience we've had in the 11 years he has been ill. The staff is always energetic and upbeat. Each member is treated like they are extra special. I just had to express my gratitude. It's nice to see my husband smile again. Thank you, Primrose.

Primrose has the most dedicated, caring staff I have ever seen anywhere - and I've been to over 30…read morefacilities; since I am a vendor (musician) and work full-time last few years performing at over two dozen different locations presently throughout N Ca. The facility is built into fully secured, broad open scenic surroundings that permit comfortable strolling around outdoors. They maintain an amazing activity calendar, with a lot of variety, that includes several different performers throughout each week. When asked for recommendations from family members regarding my observations of the many different locations I spend time in (since there are presently about 6 different memory care facilities right now in my route) I enthusiastically share my impressions of Primrose, and encourage them to explore the organization. Yes, like the other review stated - 5 stars isn't enough.

Let me just start by saying that the care staff is amazing. I have zero complaints when it comes to…read morethem. My complaint is directed ONLY. Towards Hollie. The sales director. She pretends to be super sweet and nice when she's looking to make a sale to get more money in her pockets but when it comes to actually caring about the residents she does anything but that. She has very nasty things to say about residents and even to their face if she's feeling brace enough. Calling them a bitch behind their backs I've heard multiple times. A nasty woman I would say over all. Money hungry and mean. Eadgitha and Connie are amazing, and James is okay. HOLLIE NEEDS TO BE GONE. Everything she says to you is mostly a lie, and empty promise for a quick money grab. Don't conduct business with her!

Having a parent leave their forever home and go into assisted living is difficult at anytime, and…read moreyou want the best. I believe we have found it. Beautiful surroundings, immaculate and so much to offer. Hollie Schulze, the sales manager made us feel comfortable and right at home. Her knowledge of what to expect was reassuring. She went way above and beyond to make the transition easy and was so warm and sweet to our mom. Every place like this needs a Hollie. We can't thank you enough

My 90 Y.O. mother is there now and our family is moving her ASAP!! If you or your family needs…read moreactual assisted living DO NOT bring them here. The care team is understaffed and under trained so much so I would classify it as negligent. The upper level management has turned over 3 times this year alone and currently there is no one who is truly in charge of running things. The price to stay here is extremely high and the service is worse than a convalescent hospital. I gave this only 1 star because I can't give anything less...but it ranks ZERO

Friendly and courteous. Only criticism is the difficulty finding you way around the buildings…read more Better signs !

My mom just moved in last month. There are 4 other women who live there. The house is very nice,…read moreclean, all rooms have a private half bath and she loves the food and good care she receives. The administrator pays attention to every detail and we are thrilled that this residential care home is close to my house so i can visit mom whenever i like. We are very happy and would recommend this beautiful home to anyone who is looking for quality care for their mom.

From the owner: We encourage our residents to stay active physically and mentally. To do so we engage in social…read moreactivities indoors and outdoors and special events. Birthdays and all major holidays are celebrated. Books, puzzles, magazines, music, television and mild exercise programs are available for all interested. On occasions outside trips are planned. Services: Three nutritious home cooked meals are served daily, plus snacks. Assistance with personal care in daily routines. Assisted bathing, dressing, eating. Housekeeping & laundry services. Basic hygiene services. Limited transportation to medical appointments. 24-Hour care including health supervision, medication management and bedside care. Routine physical and mental assessment. Enjoyable and suitable activities. Professionally trained, highly qualified and background screened staff. Security systems for 24 hour peace of mind. Affordable prices (call for details)

My mother in law who just turned 100 years old moved in Brookdale over a year ago now. They have…read morebeen fully staffed since her arrival in February 2023. She is engaged, loved on, and all her need are met daily! The staff is kind, thoughtful and always very helpful. The care staff at Brookdale Chanate is top notch. My mother-in-law now needs memory care, and Wow I'm so impressed with the Clare Bridge team that keep her taken care of, take her out for daily walks, help her engage in sing-a-longs and all together make sure she is living her "best" life!"

My mom lived at Brookdale Chanate for the last three years. First in Assisted Living, then in…read moreMemory Care. She just passed away peacefully in her sleep last week. The staff at Brookdale Chanate has always gone far and beyond normal care and consideration. My mom loved the caretakers that made her feel like family. She was cared for with comfort, loved with passion, and treated with very knowledgeable caretakers both medically and personally. She was kept active with various activities, games and exercises. The meals were up to high standards, delicious meals and nice variety. They were also quick to adjust my mom's diet when she had swallowing issues. Housekeeping keep her room, bathroom, and the entire facility spotless and the entire property clean, clean and with a fresh scent always. The administration, from the executive director, finance director, health & wellness, medications staff were always available and ready to make my mom and me happy, comfortable and informed. Lastly, but MOSTLY, a huge shout out to Anna, Dori, Javy, Stephanie, and many more, too many to name for their loving, caring, funloving ways, THANK YOU FROM THE BOTTOM OF MY HEART!! Sincerely, Robb Guempel, Margaret (Peg) Guempel's son & caretaker.

My father in law was a generally pleased occupant. I visited he and his wife many times in their…read morelast 3-5 years or so. I shared many meals with them and although they were pleased, I was very disappointed by the quality of the food--really horrible. Also, the limitations on the space allowed are profound. No one person allowed to live in a 2-bedroom apt, no matter their willingness or ability to pay. I have heard good things about their newer assisted living premises, but reviews do not seem to support that impression. I am an old Quaker and AFSC employer and am way disappointed by the above concerns.

My mother lived at Friends House in the assisted living building until she passed in 2020. Although…read moremy mom enjoyed the social activities available to her in the beginning of her stay, she was sadly neglected more and more as she grew more dependent. The staff, for the most part, was insensitive to her needs (often short with her) and one aide grabbed her and caused bruises on her arm. If your parent or loved one is living here be aware and involved with their care (daily visits). Exception...Miguel is a sweetheart and is the one bright light of care and compassion! I want to add that, although we had problems with some staff and admin.... the people who live here are wonderful and the activities are plentiful!!!

The Vineyard has really improved since the new company and directors took over. The Executive…read moredirector is always answering questions and communicates with families often. Whenever I visit, the residents are happy and are attended to quickly by the staff. The food is really good and the menu is always changing. The new actvities director is helpful and engaging. I am very happy with the new changes and atmosphere.

Do not consider this place. The management team is horrible. No leadership at all for employers and…read moreit shows in care. This place lacks leadership, not enough staff, no activities, no communication. Place smelled of urine, and feces when residents weren't taken care of. Residents were yelling for help and not one helped them. The front desk is vacant a lot or answered the phone. They promised outings for the residents. I've never seen the bus leave its parking spot in months. They currently have no one running the facility, No licensed person running the facility. We supplied them with a list of complaints that no one ever responded to. After 3 months we moved our loved one from their care. Ask a lot of questions, they sell a good product but in the end they don't produce a good product. Hopefully they get it together if not they should shut down.

My Father was very well cared for by the staff at Arbol rehabilitation center. They were all very…read morekind and supportive to our family during some very difficult times. We are very grateful for their care and definitely recommend this place to anyone needing their services.

I spent 3 weeks in post.Surgical rehabilitation at Arbol. it is a very clean, efficient and modern…read moreestablishment. Both the RN and CNA staffs are efficient and very friendly. The food is good and plentiful. The physical therapy staff is particularly skilled. I was well cared for and my recovery was well attended to.

What a gem this home is!! In a difficult time of needing to place my aunt, Eva (the owner) came and…read moremet with us personally. Due to my aunts illness, she was a difficult case, but Eva never gave up on her. She lovingly worked with us to get my aunt the care she needed to be safe and comfortable. Eva is professional, caring, and intuitive. Her staff treats the residents with respect and as if they were caring for their own family members. I never once worried about the care my aunt recieved. I knew she was in the best hands at Adom Manor. My aunt passed peacefully while I could not be with her, I knew she was cared for, even better than I could have done. It is difficult to choose a home in such a time, Adom was the better than I could have hoped for. Thank you Eva and staff!!

From the owner: Adom Manor Care Home strives to provide your loved one with excellent senior care in a home…read moresetting. We work diligently to ensure that each resident has their specific need's met above and beyond what is expected. With an emphasis on personalized care and a focus on quality, you can rest assured that your family member is receiving the service they deserve.

The owner ripped me and my family off by not reimbursing us for a month's care after my mom died.read more