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    Willow Dell Equestrian Center

    5.0 (5 reviews)

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    3 years ago

    I spoke with them on the phone and I will say such a helpful pleasant spirit. I would recommend them for sure!

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    11 years ago

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    Serenbe Trailriding

    Serenbe Trailriding

    4.2
    (17 reviews)

    This ride was so much fun, I wish I could remember my horses name but he was so sweet and let me…read moreget a few good pictures with him, he just wasn't a fan of deer. Emma was our guide and was very friendly taking us on the tour and getting to know us, any questions we had she answered without a problem and made sure we were comfortable throughout the entire ride. The scenery throughout was beautiful and so peaceful. I love being in nature so it was perfect. I will definitely be back for a ride here again.

    Very unsafe! We should've gone with our gut and canceled…read morethe ride when one of the horses started to become unruly while we were mounting. We were a party of four. When we mounted the horses, my son's horse, by the name of 'Three,' tried to bite my daughter's leg who was on the horse, 'Bella.' Then 'Three' tried to bite Bella's neck. Our young guide then put a muzzle on all of the horses. We proceeded to the trail - my horse 'Vinny' kept trying to walk off to the side of the trail, in the bushes. I was then told by the guide that Vinny did not like mud and was trying to avoid walking through the mud. For the record, it had just rained that morning. If Vinny did not like mud, why did they allow him to be out on the trail? Needless to say, Vinny was not happy and took off running through the trees, threw me, knocked me unconscious. I was attended to by the ambulance, then emergency room. I have been struggling since, as I recover from a concussion and whiplash (neck and back). Been out of work for almost a month. Not once have I received a correspondence from the Serenbe Inn to see how I was doing, or apologize for the actions of their horse. I also noticed the next day my credit card was charged the full amount. Dangerous - They do not care about the riders. My son mentioned that after the horse threw me and while I was on the ground unconscious, the horse was stomping all around me. As my son was running towards me, from a distance he thought I was being stomped by the horse. Fortunately, not. BE CAREFUL! Serenbe Inn, I was really surprised by the lack of customer service and customer care. No call - No email - No apology - NO CARE!

    Historic Banning Mills

    Historic Banning Mills

    4.4
    (157 reviews)
    $$

    We had such a great time. Our treehouse cabin was comfy, clean and came with a beautiful view. We…read morechose the All day rush and our guides Keaton & Austin did a great job of making each zip, bridge & drops so much fun. They also made us very comfortable and we had no worries the whole day. Also ALL of the staff & the meals were amazing. Definitely not "camp" food. Overall one of our best getaways yet.

    My husband, adult son, and I, spent the day at Banning Mills in July 2026. Wow, what a day! First…read moreof all, we highly recommend this place. The staff is amazing, and the activities are challenging, fun, and reasonably priced. We started off with the swincars. We had so much fun driving along the smooth and rugged trails, over a wooden bridge, and even a swing bridge. We saw deer, and were even up close and personal with them. They were beautiful! Our staff companions were James and Brenda. They were personable and very knowledgeable. After swincars, we took a long, leisurely lunch break. We had ordered sack lunches that morning before swincars, so they were ready. The sandwiches were delicious and huge! The lunch also came with a bag of chips, apple, and a water bottle. It was nice to just sit in the air conditioned dining area, talk and laugh while we ate. Last, but definitely NOT least, we did the zipline. Oh my. What they don't tell you is that the very first (beginner's zipline) starts with crossing a rugged looking swing bridge once you've climbed up the stairs to begin the whole zipping process. My husband and son were fine with it, but not me. It was one of the hardest things I've ever done in my life. The boards are placed 1 - 2 ft apart, and me being an older, chunky woman, that was not easy. I literally froze on the bridge. I don't think this is common, so if you're going to do zipline and walk across the swing bridge, I'm sure you'll be fine. I finally managed to get across with lots of encouragement from our instructors, Keaton and Josh. The zipline was challenging, but fun, and I will admit that there was one point I was ready to give up. Keaton encouraged me to continue, and I'm so glad I did. I was so proud of myself for making it through the entire activity. Poor, Keaton. I definitely kept him on his toes, and I'm sure he was bruised and exhausted afterwards. He had to lend a helping hand to me on numerous occasions and I also slammed into him more than once. He was a trooper and amazing. As you can see, I highly recommend Historic Banning Mills. It's for the young, middle aged, and old like me. I achieved some of the things I never thought possible, and it was all with the help from this great staff.

    Cloverland Ranch

    Cloverland Ranch

    3.9
    (24 reviews)

    I had a great experience here! We had first time riders with us and Trey explained everything we…read moreneeded to know super clearly to ensure our horse back riding experience was comfortable.

    My group recently visited ATV Extreme ATL for an ATV experience, and overall, the ride itself was…read moreenjoyable. Danny, Nick, and Patience were all extremely helpful, patient, and understanding, especially since many of us were first-time ATV riders. Their pleasant attitudes and willingness to assist truly made a positive difference in our experience, and we appreciated their professionalism and kindness. Unfortunately, our interaction with the female owner significantly impacted the overall customer experience. We fully understand that, as a business owner, protecting your equipment and enforcing liability policies is important. However, customers also have the right to ask reasonable questions to protect themselves and fully understand the terms they are agreeing to. During the group discussion about liability, the owner asked if anyone had questions. I respectfully asked whether the business had procedures in place to ensure customers were not being given damaged equipment before rides began. Considering the heavy emphasis placed on customers being financially responsible for damages, I felt this was a fair and reasonable question. Instead of answering professionally, the owner responded dismissively by saying, "This is a business," followed by asking if I was "okay." I calmly responded that I was fine and believed we were simply having a discussion. Unfortunately, from that point forward, the conversation became uncomfortable. My question was never answered, the discussion was abruptly ended, and it felt as though personal feelings were allowed to interfere with professionalism. At no point was I rude, disrespectful, or confrontational. I simply asked a question that was important to me as a paying customer. Customers should never feel uncomfortable for asking reasonable questions regarding liability, especially when those concerns directly affect them financially. Excellent customer service matters just as much as the experience itself. While the staff members mentioned earlier were wonderful, I hope the owner learns that uncomfortable questions are not personal attacks -- they are simply part of doing business and ensuring customers feel informed, respected, and valued.

    Willow Dell Equestrian Center - horsebackriding - Updated August 2026

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