Horrible.. This marina's manager PAM is a crook. Straight up LIED about the month to month contract…read moreshe promised and then after I made a $275 deposit (which no other marina ever asks for) she sent me a 3 month contract and then refused to refund the deposit. I am selling my boat and needed a temporary place to show it... I explained this to her before she SCAMMED me. I got back my money after I showed the documentation to the credit card company. There are a bunch of apartments there she oversees so I suggest you beware!!!!

The staff and practitioners are extremely patient and welcoming. They take time to answer questions…read moreand I never feel rushed.

We started really loving this marina. We've gotten transient slips there several times, including…read moreonce over the Fourth of July weekend in 2025. We met the regional manager, Rick, who encouraged us to move our boat there, but we needed to wait until our current lease expired. A few weeks ago, we met with the new dockmaster, Kathryn, who manages both Tidewater and Ocean Yacht Marina. The first thing out of her mouth was, "We do not accept liveaboards." We assured her we weren't looking to live aboard. She then said we could only stay on our boat up to 12 days per month and emphasized that staying even 13 days would be a breach. When she sent me the paperwork, it stated we could only be on the boat 10 days per month. The following Monday, after sending in all the paperwork and updating my insurance, I wrote to Rick to say we'd like to finalize the contracts so we could move the boat during a weather window on Saturday. Since Kathryn was out, Rick had another person contact me. She was also strongly opposed to liveaboards and said we could only be on the boat 8 days per month--down from 12, then 10, to now 8. She said she'd email us the contract by close of business, but two days later, we still hadn't received anything. I then texted Rick and said it was apparent they didn't want us in the marina. I said we can part as friends and when I come down to stay as a transient, I will go to Waterside and gave a smiley face. He responded with a two-word response. "Copy that." I will let you make you own decisions.

Great marina. The staff are very nice and the facilities are clean. Great access to Portsmouth and…read moreNorfolk.

These guys are a joke; they have no clue what they are doing…read more I had a part that needed to be returned to Yamaha to re-program it. I was told by Yamaha to send in the part thru a dealer, and they would re-program it for free. I went thru Norfolk Marine (Big Mistake). I dropped the part off on Wednesday and explained to the service manager what had happened and exactly what Yamaha told me. I also provided him the information Yamaha requested to be sent in with the part. He said he would have his tech look at it, I asked him why and that it just needed to be forwarded to Yamaha, he said just to verify the part. A few hours later I received a call from him saying a Yamaha tech would be out to program and install the part. I said that Yamaha was very specific stating the part could only be programmed at Yamaha. I asked him if he spoke to Yamaha and he said yes (this was a bold face lie) and they told him it could be programmed in the field. He told me the tech would meet me at 8:00AM that Friday. I took off of work Friday morning and the tech did not show, I tried to call the service department's manager at 9:00AM, and he was not in, the receptionist said she would let him know when he came in, he returned my call about 15 minutes later and said the tech was wrapping up and would be out shortly, he showed up around 10:00AM and told me no one had scheduled him to come out to my boat. He spent about an hour or so and could not get the part to work, he then called his office and tried a couple of other things, still did not work, he then called Yamaha, and they said the part would have to be sent to them in order to get it re-programmed (waste of 4-days). They then sent it to Yamaha, and it went through some problems there. Yamaha finally got it programmed and overnighted it back to Norfolk Marine (Thursday). I called Norfolk Marine the next day (Friday) and they said it did not come in and they would be looking for it. I called the following Monday, and they said it still had not shown, I then called Yamaha, and they told me it was signed for and gave me the tracking number. I entered the number, and it said it had been delivered the prior Friday. I called Norfolk Marine, and they went on an Easter egg hunt, come to find out it was delivered to the parts department and they refused it and told UPS it was supposed to go to Yamaha. It has been over 5-weeks, and I have not been able to use my boat, the part is now missing, and Norfolk Marine has no clue where it is.

On 21 June '25 i took my 2006 Hurricane Deck boat in for a 'Fuel filtering & purifying' service due…read moreto the outboard motor (Yamaha 115HP) being sluggish above ~3,500RPM. I explained within the last year I had changed out all fuel filters (between squeeze bulb and low pressure fuel pump, between low pressure fuel pump and Vapor Separator Tank (VST), high pressure fuel filter in VST), replaced High Pressure Fuel pump, fuel injectors, and installed a fuel water separator. I called on Wed. (25 June) to check on status of repairs and was notified by service manager that a technician had taken a fuel sample and identified that there was no issue with the fuel. I do not know the location (inside fuel tank?, fuel line off squeeze bulb?) of the fuel sample that the technician took. Additionally, I was informed the technician noted there were Auto Lite spark plugs in the outboard motor and changed the spark plugs to NGK (OEM) and stated the engine ran fine and was ready to go. Of note, I had changed those spark plugs to Auto Lite's (which are marine replacements for a Yamaha F115) last year. Cost was ~$417. I took the boat home on Fri. (27 June) and ran it in the water (NO CHANGE TO THE SLUGGISH CONDITION). After further troubleshooting myself I identified the engine oil level was way above normal (indicating a low pressure fuel pump dumping gas into the oil). I changed out the low pressure fuel pump and I'm in the process of cleaning/changing out fuel injectors. My frustration is that no one contacted me about not doing the fuel filtering & purifying, changing spark plugs, etc. before I called to check on status. Furthermore, I found the 'way above normal engine oil level'. I will never do any business with Norfolk Marine again.

Just put it out there need to watch out when you go to Bob's boat trailers on azalea garden road…read moreand people are not good I took my boat that I've had 15 years there to have leaf springs installed it's hard to be $900 that wasn't bad I paid that but I had a book board bolt kit in my boat that I ordered from Amazon for $58 and they took my u-boats out and moment my leaf springs up with them and charge me for them I called them to see where my u-boats were in my box and they all said that they don't know what I'm talking about I'm crazy ain't nobody going to steal nothing very rude the lady on the phone about had a stroke cussing at me then someone else got on the phone and they are asking me questions like they're a detective asking me what size bolts you know what you took out of my boat and someone tried to steal my sticker off my boat that I just put up there a 28 sticker and half of it was peeled off on the right side and I got pictures of all that watch out when you go to Bob's boats cuz Bob told me that nobody stole nothing out of my boat he said I'm crazy now they're The crazy ones out there and they are stealing s*** out of your boat so don't take nothing up there stay away from Bob's boats you need to find somewhere else to go where they're honest cuz he is not honest they stole my s*** out of my boat tonight and it wasn't nothing but for you both they cost $10 a piece but when you charge your customer for their boats you're making money I guess how they got rich like that all right I'm over I'm going to go buy me some bolts and fix my own boat I should have never took it up there in the first place I was worn by Mr Bill at azalea Auto body told me to stay away from that place

Excellent customer service over the phone and when I showed up. Had a few used trailers for a good…read moreprice but just didn't quite work for what I needed. Bob showed me a few options and quickly got me what I needed at a great price. Highly recommended!

We were invited to ride on a personal yacht from a couple of really generous friends that we rent…read moreproperty from. They keep their boat here. The location is very easy to get to from the Norfolk area. They have parking available but be very careful where you park. They do tow and they have signs displayed everywhere. You can also ride the ferry at this location on high street which is about a block away. There is a small fee for riding on the ferry. They accept cash only. The yacht we were on was so lovely. Had everything you could possibly need to stay overnight. Or longer. You get a chance to see all the boats docked nearby and the water was very calm. Would definitely enjoy returning if invited. I hope to be invited again real soon.

Downtown is just a short walk away; there was a farmers market where I was able to pickup local…read moreproduce. The staff was friendly and I felt safe where we were located.

Happy to return to Cape Charles. Lots of activity for the Labor Day holiday weekend. Dockhands…read morewere available to bring you in and help with the lines as we came into our slip. Floating docks, clean facilities, wifi, and plenty to do around town. It is one of our favorite destinations in the Bay. Our sailing club got a $1.50 per foot rate.

I repeat ....do not expect to be greeted with a smile or a helping hand to tie up... but there is a…read morefloating dock, electricity, water and a place to eat.

No need for a DJ to be playing super loud music that shakes your boat. It's not even good music…read more It is 10:53 p.m. and they are still playing.

We road the dinner cruise ship, Mount Vernon. The pier has…read moreparking beside the ships for guests, and there is a large parking garage directly across the street. The pier is located beside the Waterside, so it is very easy to continue the party there. More food and fun within 500 feet of the pier. The area beside the pier is always clean and well organized.

Stopped at a Bluewater while delivering a 42' Yellowfin from Edgartown, MA to West Palm, Beach FL…read more This particular Bluewater Yacht Yard, is an absolutely gorgeous facility; with plenty of helpful staff standing by & ready to assist with tying up, topping of our fuel tanks and grabbing a quick bite to eat. The fuel dock is massive with plenty of gas & diesel fuel pumps to accommodate (more then a few of) even the biggest of motor yachts. The slips were all floating docks w/ 2, to 4 fixed (composite) pilings with appropriately sized (working) power & water hookups at each. The entire property was pristine, as were the majority of the boats occupying each of the slips onsite. In short, I would highly recommend Bluewater Yacht Yards to any visiting yachtsmen, or transient boater seeking an upscale marina to call home for a night or two!!

UPDATE: June 2018…read more After a string of positive experiences (including several I have not written about) this visit was a crushing disappointment. Support on the docks and management both fell through. Perhaps they need more adult supervision on the weekend. For context I am a delivery skipper who often sails owner-aboard, training, and insurance check-off trips. I'm on and off a lot of docks. My expectations of dock hands are pretty low. We came in from offshore with a general reservation confirmed and specified a day ahead when we got back in range of cell service. Bluewater decided to put us at the West end of their fuel dock overnight and then move us in the morning when another boat left. Fine. On arrival the dockhands were inept. Not just one of them. Three. They had absolutely no clue whatsoever about springing onto a dock. While being blown off we (owner being trained) got a breast line to the dock hand and asked for a couple of turns around a cleat so we could pull against the line and snug in. The young lady stood on the dock looking at us and said "I've got it." Nope. You don't, not unless you want 1. to let go, 2. rope burns, or 3. to go swimming. It took forever to convince her to put a turn around the cleat. Even then she left a LOT of slack in the line. Note the whole time the owner is juggling his new-to-him boat while being blown off the dock. Finally the line was cleated (which is NOT the same as a turn around the cleat with no slack and stand by). *sigh* We ended up 50 feet from where we wanted to be. Simply not okay. As usual with dockhands the focus on the bow line meant the bow pulled in and a lot of adjustment on our part after struggling to put competent crew on the dock. We ASKED if they wanted us to move the boat back to the far western end of the dock so we wouldn't be in the way overnight. We were told we were fine. Minutes later they told us to move to the face dock inside between D2 and D3 (see http://www.bluewateryachtcenter.com/marina). Once again the issues with poor line handling by dock hands and no--absolutely no--concept of springing. We had perhaps 15 feet of margin, combined, between the front and back of the boat. The owner could not possibly have done it alone. With the inept dock support *I* would have had trouble. We get in and settled and they refuse to move shore power cords from other boats so we can plug in. Only one available 50A extension so we get to choose between A/C and power for batteries, fridge, etc. Lovely. Welcome to Hampton. Then we are told we'll be moving again. In the morning. By which time we expect to be in (four crew) NOVA, FL, and MD. Thanks just tons. Oh - to add insult to injury the slip they want to move us to is the one they were going to move us to from the fuel dock. Just leave us on the fuel dock where the owner can get off and move to the final slip where the owner can get in . This was not a simple mistake. It was a cascade of poor performance and bad management. One (1) star, rounded up to three (3) only because of past experience. Very disappointed. Without some assurance of training for dockhands and better planning for slips Bluewater goes in the category of dropping competent crew on the dock and shooing the dock hands away as hazards to navigation as they are in so many places. Facilities: A+ On-site restaurant: A Overall condition: A Total Experience: D- GM Dave: If you want a positive curriculum for dock hand training let me know. I'll write one up for you. Free. I like you guys and want you to succeed. UPDATE: March 2017 On another delivery this time entering the Chesapeake we limped in under tow after a cascade of failures. The team at Bluewater Yachting Center were great. The details are complicated but we were cold--really cold--on a boat with little to no maneuverability of its own. Advance phone calls and coordination when the tow picked us up had Bluewater ready for us and boy were they ready. There were at least four people on the dock waiting for us. Everyone was very solicitous. I usually tie up myself but under the circumstances I was grateful for the help. The warm shower, the nice meal at Surf Rider, and the response to every request with either "yes" or "let's see what we can do" where a great relief. All of my inbound and outbound deliveries will include a stop at Bluewater Yachting Center. We have to press up fuel and water - why not do it somewhere that so greatly values our presence? Tell 'em I sent you. ORIGINAL: We were here in January 2017 waiting for a weather window to head offshore. Service was exemplary. Cheerful staff run hundreds of feet of hose to let us fill water, took care of fuel needs, and were generally helpful in every possible way. The onsite restaurant is very pleasant although the menu is heavily tilted to fried foods. I used to head offshore from Little Creek but with the decline in the Vinings marinas there Bluewater Sailing Center is an easy choice. Recommended.