Blind to who we needed to talk to about shifting some cargo to meet weight requirements, we called…read morethem and they were on top of it. Very pleasant, and very fast in helping us. I will be recommending them to all who is in need of services. Greatly appreciate this company! A+ service! Great Job and well done! Very affordable

Casey, the driver at Due's was awesome. Due's towed us within 20 minutes of our call in to them…read more We were stuck on the side of the road waiting for Good Sam to get us a tow for 3 hours. I would not recommend Good Sam! Finally gave up on getting a tow thru Good Sam and called Due's. Casey towed our pickup and 5th wheel to the local Ford dealer. He helped us block our camper so it was level and towed the pickup to a spot where the mechanics could get to it. All this was at 11 pm! Thanks Casey and Due's!

We needed a tow service ASAP , due to the hurricane shutting down everything in Conroe …read more We drove to Diboll & instead of risking being stranded , we called the towing service . Manny (He helped us out) drove from his location to meet us in Diboll & drove us to Lufkin . Such a great experience & service . Thank you again Manny on helping us out . we greatly appreciate it . - Tony & Denisse

Joey Ross is honest and very competent. He works on the city…read morepolice vehicles. He no longer has an Exxon station , but he still has a towing service and does repair. If you live in the area or have a car problem while traveling, you best write down his number and stick it in the glove box. Everybody here knows his number.

Expedient: showed up within 15 minutes of my phone call…read more Expensive: $100 bill for towing the car 5.8 miles from a residence to a tire shop. Convenient: Allowed me to pay for the towing bill at the tire shop as part of their invoice instead of paying separately for a tire and towing. Less than Thoughtful: rather than positioning the tow truck directly behind the car in the driveway when there was plenty of room to do so, the rep drove the car with a completely flat tire (basically drove on the rim) back and forth maneuvering it behind the truck. Uncommunicative: The quote was not discussed with me in advance, I was not given the option of putting the car on the flat bed so it ended up being pulled by the front 2 wheels, and before the driver moved my car behind his truck, he neglected to ask if it was alright to do so.

These guys are the best they're usually out within 30 minutes and they're quick and efficient and…read morefriendly can be. I just love them. They help me every time I got them through AAA.! and they are gentlemen. !

I called AAA for my truck towing. They sent Jinkins Towing to pick up my truck to take to the…read morerepair shop. The Jinkins man arrived on time and had friendly service. My truck was in my back yard and a bit difficult to to get the right angle to load my truck safely. The towing man did my truck lift very well. I was happy with the Jinkins service. Note: I used Jinkins Towing (through AAA) a few years ago and I had good service then also.

Wright Automotive is a very good place in Nacogdoches to have your car repaired…read more Dwayne Wright runs a very good shop. He is very caring towards his customers and the work his shop performs. The work is done well and at a fare price.

The shop did a very speedy and excellent job fixing three dents on the body of my car. The cost was…read moremore than reasonable and turn around was very fast. They even offered me a ride home when I dropped off the car. I highly recommend them and will use them again.

Billy Ross went out of his way to be of help to me in getting my little truck on the road. He took…read moretime out of his day to make some suggestions, and even called around to find the best product for my situation. When I went to the place he suggested...The man had the product waiting for me on the counter. In my opinion... Billy Ross is as good as it come... and if I have other mechanical problems, I will certainly be going to him for a solution. Thanks Billy and God Bless, Willie Wise

WORST PLACE EVER!! My son's car broke down on his way home from SFA, and we called this company…read morewhom also turned out to be an auto repair shop as well. Bill Ross is the person that I was dealing directly with towed my son's car and got him back to the school until I made it from Dallas to pick him up. Since this was on a Friday, he told me that first thing Monday he would look at the car and let me know what the diagnosis was and how much it would cost to fix it. Well as promised he called, he told me the radiator had busted, it needed a thermostat and it could use a oil change. He said no damage was done to the motor since my son had pulled over and not continued to drive. All was good until that Wednesday I received a call from the mechanic tell me it was a head and the last time he did a job like that it was around $2000.00 and that I may as well get a new motor. At this point, I am furious because had I been told this information or even of the possibility of it being the motor I would have told them not to touch the car at all. Well I told the mechanic to have the owner to give me a call because I would not be paying $893.39 because they misdiagnosed the vehicle. The owner never called me so I call him that evening, he said let him call me Friday since the next day was Thanksgiving, and he would look over the ticket and let me know. Well he called me Friday and tells me to pay him $600.00!! I said $600.00 for what, you told me one thing and now you come back and say something completely different and you expect me to pay that kind of money for a car that is not going to work or be repaired as the car was not worth the repairs at that point. He did not initially want to take the new radiator off or anything. He began to lie and say that he told me that it would be that cost if he found nothing else, which he never did, he told me there was NO DAMAGE DONE TO THE MOTOR!! He finally agreed to take off the radiator and send it back and charge me $400.00. I told him he was the professional and should have did his job thoroughly in diagnosing the car so that I can make the call whether or not I wanted to pay that amount and not come back with something else. I feel what would have been fair in this situation would have been to charge for the towing and diagnostic and he take a loss on the rest because he misdiagnosed the car so now I am out of unnecessary money. I don't know much about Nacogdoches or mechanics there, my son only goes to school so we were at the mercy of this guy and he screwed us over. This guy said they had been in business for over 60 years and I thought from our conversation that he would be a good mechanic and a fair person. I was completely wrong. Very unprofessional and did not do his job. I would never refer anyone to this company at all.

I recently came to these guys looking to upgrade the system in my new vehicle. I had no idea what I…read morewanted or needed and Lance and his employees were very helpful as well as patient with me to help me figure out exactly what I needed without trying to oversell me. Im very happy with the product and will recommend them to anyone! Their installation is very clean and well done and the end result was more than I could have expected. Very friendly staff will definitely use them in the future!

I really wanted to go to Best Buy because I thought it would be a place I could trust but it was…read morejust too far away. So I came here to have my entire new sound system installed and I definitely made the right choice. The stereo and dash replacement kit was probably about as complicated as it could get and it was installed with everything working perfectetly. I didn't catch the kids name but he's surely the youngest working there and got blonde hair. Good communicator and courteous and when he was done he made me feel really good about every thing when he told me about the lifetime installation warranty and I think it was 2 year parts warranty. My system included Metra dash kit, Pioneer 10.1" display, 3000w amp and 2x 8" subs @ 1000w each. System sounds amazing and the experience couldn't have been better.

If I could give zero stars, I would. This dealership operates like a scam--repossession after just…read moreone week of a missed payment is outrageous. When I called to resolve the issue, the manager was not only unhelpful but downright rude and tacky. Their customer service is appalling, and their policies feel designed to trap people. Do yourself a favor and avoid this place. There are far better dealerships out there that treat customers with the respect they deserve

Outstanding customer service. I was dealt with patiently and kindly, and they put a lot of effort…read moreinto explaining everything to me and providing a detailed estimate as well as excellent work. I emphatically recommend anyone looking for a mechanic to come here. Especially those who don't know much about cars - they are very honest and do not take advantage of people. As a woman, we usually have to bring a man with us to any mechanic so as not to be lied to. That's not the case here and that is so rare. I can say with confidence Family Auto is the absolute best you'll find in the Lufkin area.