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    Willis Home Improvement

    5.0 (2 reviews)
    Open • 8:00 am - 4:30 pm
    Updated 1 month ago

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    Services - Willis Home Improvement

    Window replacement services

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    1 month ago

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    Trenten W.

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    1 month ago

    Business owner information

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    Trenten W.

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    We bought our home a year ago and be we knew it needed work. The first order of work was the roof…read moreneeded replacing, it was leaking in a few areas. The roof had three layers of shingles on it that all needed striping along with a skylight that needed replacing. Workers from Big Rapids Roofing came out yesterday morning around 7am and worked until 7:30 - 8pm in the evening. Five men and a woman. The team of six employees worked together great. They knew what needed to be done and they didn't stop until the job was finished. When finished on the roof they cleaned everything up like using a fine tooth comb. They were extremely hardworking, efficient, thorough and kept me informed on what issues they found while on the roof and showed me the boards that needed replacing from water damage. We were fortunate they didn't find any mold in the rafters after all the leaking we've experienced. This team of workers from Big Rapids Roofing I would hire for any job and strongly recommend them to others for all their home or business work project. I'm extremely pleased and in still in awe of how hard and thorough they worked. Definitely five stars but deserved 10

    I can't speak to the company's work, but my neighbors recently had them on a roofing job. One of…read morethe company's vehicles was parked in the street right in front of my driveway for at least a couple of hours. When I finally asked them to move it, they tried to argue with me that blocking my driveway was really no big deal. Actually, It's not only rude, but it is illegal as well (MCL 257.674).

    Pella Windows and Doors Showroom of Grand Rapids, MI

    Pella Windows and Doors Showroom of Grand Rapids, MI

    (24 reviews)

    My sales person was awesome as well as the contractors that came to do the install. The only issue…read moreI had, is there was no contact prior to the install date to provide a window of what time they would arrive. It also took an additional day which was an inconvenience.

    Had French doors replaced with sliding doors. Called Pella they sent out a salesman. We chose one…read moreof there better sliding glass doors. The day they were to be installed the installers went to the wrong house. Got that corrected and they showed up two hours late. Went right to work removing the old doors. Started installing the new doors and it didn't fit but the installers said they could make it work. The new doors were missing a clip that holds the glass to the frame. Installers said they would send out support to fix it in a day or two. Then when they left they ran into the garage breaking the siding. No word from Pella for two weeks so called to find out when they were going to send someone to fix the window and garage. They said they didn't know there was a problem. Will send someone out. Waited two weeks, nothing. Called again, they said they didn't know anything and will take care of it. Called sales person, he was going to take care of it. Got a call from an employee who wanted a written statement and photos. Sent information and she said she would talk to management. It's been three months and nothing has been done.

    Willis Home Improvement - windowsinstallation - Updated October 2026

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