I always had great quality treatment since Montgomery Dentistry took over after the passing of DDM…read moreHallman. But Now I am greatly disappointed! In midyear 2023 they no longer accepted my insurance provider Cigna Dental. The only change for me was that MGM Dentistry moved from an in network provider to an Out of Network provider. Out of Network providers with Cigna Dental are still paid and I have a ZERO DEDUCTIBLE for two annual routine dental visits. After several requests to this group to file my claim correctly they have done nothing and continue to invoice me $250 plus for a cleaning that clearly is a ZERO deductible to me. To further complicate and inconvenience me is that MD is in the middle of replacing a warranted crown that I paid in full. The crown procedure cracked my tooth root and two months later I am paying an Oral Surgeon to extract the tooth and prepare my jaw for an implant. However I remain in limbo since MD can't get my coverage straight. I never asked for this situation and I feel MD has dropped the ball and is unwilling to take the task to manage a transition in insurance coverage created by their action.

I'm so glad I pick Montgomery dentistry for my dental needs. They made me feel comfortable with no…read morepain and gave me back my smile. Plus, the doctors personally follow up. This is the only dentist office I will ever use.

They got me in very quickly (due to a cancellation) same day when another dentist in town didn't…read moretake my insurance as they said they would and I had waited more than 6 weeks for the previous dentist. They are very kind and efficient making sure to cover any questions I had.

I love this place! I had a horrible experience with a dentist as a child. Now as an adult, I have…read morehorrible anxiety. The staff is always so patient. When I have had procedures done I have used the sedation dentistry. It has made my experience so much better. I still don't look forward to going to the dentist but I don't have panic attacks anymore. I love Dr Willis, Dr Henderson and all of the staff. I recommend this place to everyone

Avoid at all costs. The majority of the staff have a very negative, rude, and superior attitude…read more Receptionists speak out of turn in areas of which they have no expertise and complaints were never addressed because it seems like the woman partner, Lumpkin sets a bad example for the rest of the office to follow. In regards to quality of care, there has been exponential decay all around. With someone with as much experience as these dentist have, there should have been no reason why they don't know how to sufficiently numb the area before drilling. Those types of traumatic experiences where you can feel the drill cause people to become scared and anxious of all dental treatment. Women of color are specifically at risk during procedures as academic studies have shown that they are often not believed or taken seriously in complaints of pain due to some deep rooted prejudices that they are invincible. Racial discrimination was some of the worst I've ever experienced and questions about treatment to foster understanding were discouraged with clipped responses and disrespectful facial expressions. The work itself was mediocre at best and that hasn't always been the case. Bennet Lumpkin and staff has completely lost sight of the goal. It's imperative that they retire, retrain, rehire, and set some standard of professional care as its obvious no one there really enjoys their job anymore and the patients are suffering greatly & leaving in packs due to the abrasive atmosphere.

Best dentist office in Montgomery!! You will not go wrong with either Dr. John or his son Dr…read more Matt!! I have not seen Dr. Lumpkin, but I've heard nothing but great things about her. The office staff is courteous, personable and concerned about you and how your feeling. I have had bad experiences before with dentists and once was when I was a child and Dr didn't give a shot or anything. I walked in laid down and he instantly started drilling. I still to this date remember the pain from the experience!! The other time I was an adult and Dr gave a shot then instantly started drilling for root canal without letting shot take effect so I felt everything!! With the Doctors here, they make sure you are completely comfortable before, during and after procedure!! I would refer everyone I know to use them!!

I am not one to usually leave reviews but I this is actually my second one!! I ABSOLUTELY FREAK OUT…read morealmost into a full blown panic attack even thinking about going to the dentist (I mean having to have the wacky gas to even get mine cleaned). So yesterday was 2nda appt and I could not recommend this group enough! I am having to have a crown replaced and the first thing Dr. Holley said after he introduced himself was "If at any point we need to stop or you need a break, you just let me know". I have never had a dentist make me feel so at ease and relaxed. They are ABSOLUTELY FANTASTIC, not only the doctors but their staff as, I have finally found my "FOREVER" dentist!

As always, I was greeted by the friendly staff when I entered the office. I was a few minutes early…read morebut was still taken to my room and did not have to wait at all. My cleaning went well, and everyone treated me kindly and professionally from the hygienist to Dr Vishnu. I have been going to Dr Vishnu for many years and have never had a bad experience.

Dr. Vishnu and staff are excellent! She's been taking care of my dental needs for almost 4 years…read more Best dentist I've ever had! Highly recommended!

They did great on removing my tooth they were very friendly and customer service was good lakisha…read moreand dr.wang both did amazing only thing bad is the side of my mouth got scraped with the tool so my skin is scraped off and i have a sore on my mouth

UNETHICAL PRACTICE! I received a crown and they never put the permanent on!!! Here i am now at a…read moreREAL DENTIST finding out the TEMPORARY crown is still on and i now have tooth decay ! Smile makers NEVER put my permanent on! . I called smile makers & they NEVER called me back! Their poor defense was that dr no longer is there! It doesn't matter he still performed malpractice under smile maker's name

I have been using East Taylor Dental for over 20 years. I totally trust and believe in Dr Horner's…read morecare. He is a perfect combination of a professional and friendly dentist. He puts me completely at ease when he enters the exam area. He always has time for a little friendly chat before going to work. The assistants are top notch also. Paul does one of smoothest and easiest cleanings.

The only reason I gave this Dental office 3 stars is because they have amazing Dental Assistants…read moreand office staff. I am writing this review about my experience with Dr. Horner. He is not very personable at all. Initially, he seemed to be professional and caring. But after several appointments he began to exhibit a demeaning attitude and only seems to care about getting paid. At one of my appointments he tried to perform three procedures that where not necessary or part of my plan. I still have problems with some of the work he performed on my mouth. Also, he would become very confrontational if I questioned or where not comfortable with a certain procedure. Avoid this Dental Office at all cost, especially if you are a Veteran. He does not appear to have your best interest at heart and is only concerned about getting paid. Totally, disappointed with Dr. Horner!

This was my dental office for over 50 years, however the last change of ownership & complete…read moredisregard for a parents request to NOT do something that insurance does not cover is not acceptable, therefore we no longer use this FRANCHISED office. It was awesome when it was locally owned!!

There was no wait. I have been using this office for several years. Cleanings have always gone…read morewell but recently needed a crown. Dr. Bushman did a great job! Really appreciate that he had the crown rushed so I did not have to travel out of town with a temporary crown. Everyone in the office has always been friendly and professional. The office is clean and comfortable. Love this office!