The company provided a quick reply to my inquiry and set up an appointment for a technician to come…read moretake a look at my appliance within two days. The technician was on time, polite, and knowledgeable. He was able to quickly identify the problem and provide me with my options. Highly recommend the service!

I used Eddie's around COVID time to recharge my refrigerator. He was great, brought a helper,…read moreinstalled the valve and recharged my fridge for around $150. A few years later my fridge needed another freon charge. A different guy showed up, wanted $275 for just the freon recharge. He claimed the price increase was due to freon prices rising. He came down to $250 and was going to charge for the visit anyway, so I had him do the job. Since then I bought a hose with a gauge and a can of freon and did it myself for around $30. The can of freon was around $12 - and I didn't use half of it.

I woke up to a warm 8 year old refrigerator that was constantly running and was I about to order a…read morenew one at a cost of $2000. I had the philosophy of replacing versus repairing thinking that the cost to repair wouldn't be worth it. A friend gave me Good News Appliance's phone number and I figured it couldn't hurt to give them a call. Christine took my call and was very professional and took my basic information. Within 24 hours, Jeff (the owner of the company) was at my house and diagnosed the issue within minutes. The part was ordered and installed days later at a fraction of the cost to replace. Jeff was extremely professional and explained the issue and the repair. I have a small list of trusted people in the service industry that I will refer to others, Good News Appliance has been added. Thanks to Jeff and Christine for the positive experience.

Nice, honest snd knowledgeable. Can't ask for better. I recommended them to a friend recently and…read moreshe was so happy with the service.

Everything was bad with Anthony and I was overcharged most likely, for something he could not…read morecomplete - a simple fridge repair - in three tries that someone with experience (unlike myself) should be able to complete. I pay to fix not to give me more expense. I was charged each time he came and often left with no fix until he finally got it right. Waste of $400 for somehow all of a sudden discovered was a simple fix. Sounds like a scam to me. He promised to give me a discount on my next service so decided to give him one more shot, never showed up at the set appointment. lol. I was waiting at my all day and he never returned my calls and never showed up. Not even a text as a courtesy. So he can't fix things and can't communicate. Definitely look elsewhere.

Great appliance repair, have used them for multiple appliances in my house and they've come through…read moreevery single time

I paid for a stove via their website (sat). The following day (sun) they call to tell me its no…read morelonger available and that they will keep me on the list for when another comes in, meaning they will not refund my money. They took it upon themselves to do what they want with my money. I told her that I cannot wait, I will go somewhere else and to send refund. Two days go by (tue) and still no sign of a refund. I call again and she states that she will send now. Another 2 days go by (thur) and I send another email with no response. The following day (fri) I call and ask why my refund has yet to hit my account? She then tells me that she forgot and that she will send it now. I should not have to chase my money. This establishment has shown practices of theft and I would highly recommend anyone to be weary.

Jospeh and Omar did great service fast quick. I ordered 2 refrigerators one for main floor another…read morefor the basement. They removed the doors(because it was 2) to NOT cause damage to the walls or door/door frames. great service overall.

Roger has repaired our old appliances on two different occasions. He was great! Knowlegable,…read morepersonable, and honest.

Technicians are very helpful, but it would be nice to have more transparency before the…read moreappointment. I asked for general pricing guidelines for a specific job and was told we haven't seen your machine. Fair, but knowing that the minimum price for a service call is $258 would be a fair thing to be told over the phone, especially in this economy. It took one minute for the tech to tell me that when the person on the phone wouldn't or couldn't. I previously had them fix my ice machine and it broke again and twice ended up just buying new appliances after they came because the cost of fixing them was almost as much as getting new machines. Maybe stupid on me for continuing to call them.

Are they still in business I called them I'm getting a error message saying OV7 Ive been calling…read morethem for like 3 days already

always very helpful in helping locating parts that are hard to find…read more very polite and always listenens to your questions i would rate this place a 5 star

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

Absolutely terrible. Repairman came out to fix our dryer and installed an off-brand belt. From that…read morepoint on the dryer did not tumble correctly and failed to dry the laundry completely. Had a different repair service install the correct belt and presto-- the dryer works good as new.

Charlie is a true repairman. Fixed my 2 y/o GE dishwasher after researching the issue. It works…read morelike brand new again! Very reasonable charge too! Thank you Charlie