Wonderful experience working with Williamsburg Mobility - we rented a scooter for our vacation with…read morean elderly family member. I called at 7:30 in the morning and the scooter was delivered at 9am, same day. They brought the scooter directly to our building at the Wyndham resort, and gave us a very detailed yet concise demonstration of all aspects of using and caring for the scooter. The scooter was a sleek red, if style matters to you (it made it all the more jazzy fun lol). It was a newer model with a travel basket and a huge battery, at an affordable rental rate (plus a senior discount). The battery was so big, its level never went below "green/full" (it's sized to last a whole day climbing the hills at Busch Gardens, which we didn't do) so our day trips were nothing to it. The style of the scooter was perfect for loading into our small SUV (Nissan Rogue). It dismantles into three parts - the seat, the battery, and a foldable base. Pick up was easy too - we could have dropped the scooter at the Wyndham reception area, but the Williamsburg Mobility team returned to our building the day of pick up and loaded it into their van. Very kind people, locally owned. Highly recommend. Pro tip - the heaviest part of the scooter is the battery, so the beefy battery = 35 pound weight. If that's too heavy for you, talk with them about options. Personally we loved knowing we had plenty of juice for the days adventures.

Just what I needed to be able to keep up with my family on our 5 day trip to Williamsburg. The…read moreprice was great and delivery and pickup right on time. The scooter fitted easily into the back of our minivan and lasted the whole day. We charged it again overnight. The scooter worked great and allowed me to go everywhere except when there were steps into shops or workshops at Colonial Williamsburg. All areas otherwise were accessible including gift shops Museums etc. I was worried about the family trip but it worked just fine with the scooter.

Ms. Celeste was absolutely awesome, even over the phone. Some of the finest customer service I have…read moreever had the joy to experience. We needed a shower chair after an accident. We called; the chair was at our home within two hours. Free delivery. I needed to extend the period we needed the chair. Called Ms. Celeste up, no problem, call us when you're ready for it to be picked up. I cannot stress enough what a wonderful company Hudson's Wheelchair Rentals and Ms. Celeste are. I highly recommend this company.

Ms Celeste has been absolutely wonderful. I wanted to be very careful about renting the correct…read morescooter to be delivered. We will be using it while we are at a national sewing convention. Smocking Arts Guild of America. I tried two other places but they were not in the area I needed. Ms. Celeste relieved my fears right off the bat. Her soft soothing calm voice confirmed I had dialed the right location for delivery of two scooters to the Hotel we will be staying at for a week. Ms. Celeste talked with me for some time explaining how things will be handled on their end. She had a coupon available to give me a discount And that helped so much. I did not have the money available the day I ordered it but she said I could pay anytime as long as it was before October 12 ... the day of delivery. I called today October 3 with my payment information and once again Ms. Celeste's kindness was evident even over the phone. She remembered me and my order. If you need a scooter or a wheel chair to rent ... I highly recommend Hudson's Wheelchair rentals. Thank you.

Everything about this business was wonderful, from pricing, inventory and staff. They delivered to…read moremy hotel and picked it back up.

Reservations were easy to make online and reasonable. The scooter was dropped off prior to our…read morearrival and picked up afterwards. The sand wheelchair was available early in the morning each day and the staff was very friendly and helpful. Very highly recommend this business.

Was able to accommodate our beach chair rental, even with relatively short notice. Thank you!!read more

This place has been a life saver for the past two years. My mom is partially disabled on one leg…read morefor 10 years. Prior to finding 1st Mobility Scooter Rentals online she would still make it to our annual VA Beach family vacation but wasn't able to enjoy the Boardwalk or nearby restaurants without a lot of effort. The motorized scooter has been a game changer the past 2 years. The scooter, once ordered, is waiting in the lobby of the hotel when we arrive and gets picked up when we are ready to leave. We now stroll/ride the boardwalk and can make it to some of our favorite eats without issue. We will be using this service any time we are back in VB.

It was very smooth booking and all but the guy was pretty grumpy. He stayed late and when we…read moreturned the vehicle in he wasn't super happy and was telling us to hurry so he could get out. Originally they had told us we could just turn it in after hours. And also. They charged us more than they told us !! And we did not have any scratches or anything on the ride !! But it could have just been a bad day. It was a beautiful ride tho!!!

Owners Ron & Wayne are fantastic! They were very friendly…read moreand super helpful. I would not consider renting anywhere else. The cars and bikes are so much fun, and the price is reasonable. This will be my first stop when I go back.

I haven't been dealing with them very long…read more.... My first appointment was a rush job. I was just a couple of minutes. Needless to say the person that was supposed to be after me had not shown up so, I really wasn't pleased. I have fought with this machine since it was sent to me, all of which had been documented between them and my Dr.'s office. It was out on me to contact my insurance company to see why they were decking the charges. After about a fifteen minute phone call I was told there wasn't any problem with the claim.

worst most unprofessional service I have encountered in the medical profession…read more drivers show up 10 hours, yes 10 hours late. at midnight. high on marijuana. receptionist is worthless. will tell you that the office manager is to busy to call you back because he runs two offices. they sound as spacey on the phone and the delivery driver that was high.

Great service, plenty of bikes and reasonably priced. The attendant was very helpful and…read moreattentive. Will definitely come back next year.

We reserved a 6 person golf cart the day before the trip we were told it broke down and Katie went…read moreabove and beyond to get us two 4 person golf cart so we could all enjoy the rides on the cart with our large group. I highly recommend this company and shout out to Katie for the superb customer service.

Decided at the last minute to rent a 2 seater cart for our weekend. The lady on the phone wasn't…read moresuper pleasant but the girl behind the counter was nice. We got a quick run down on how to operate the cart and we were off. It was so fun to explore the island and super easy to park in tiny places. Max speed of cart was 26 mph but island speed limit is 25 so not a big deal. I took 1 star off because the cart needs charging and places to charge are limited unless you're renting a home. We were staying in a hotel so it was a challenge. Fortunately my brother rented a home so we borrowed their electricity for a few hours. We were told a charge would last roughly 30 miles but that's definitely not accurate...

EXSPENSIVE!!! Holly crud the reaper thing was $350+ for 24 hrs. + I had to fill it up. That is way…read morecrazy over priced!!! We rented other things while on the island but not from here. Just too much. But friendly staff. Update to comment: if it is only $225 + tax and I was charged $347+ then it sounds like you owe me a refund. What should I do for my refund. I put charge on a credit card?