It was early on a Saturday morning, and many other companies did not answer our calls. The ones that did answer seemed aggravated that I called.
Elijah Williams answered the phone enthusiastically with the positive, can-do attitude you want and NEED to hear when you are dealing with the problem of towing a vehicle. After 2 minutes of talking with Mr. Williams I had already made up my mind that I was going to do business with him. The bonus was Mr. Williams offered the best price of the places my wife and I had called. The more important factor was that it was an honest, flat rate with NO HIDDEN FEES.
I have unfortunately had multiple bad experiences with tow companies where I was quoted one price and then several, BS undisclosed fees were tacked on. Then they hold your vehicle hostage and demand several hundred dollars and you have little to no recourse. (Read reviews of the other towing companies if you haven't experienced this.)
Williams Reliable Towing is beyond reliable, it is the proverbial "light at the end of the tunnel" when it comes to navigating the sea of scummy tow truck companies out there. Mr. Williams is the consummate professional and, importantly, he followed the strictest of COVID-19 safety protocols.
Moreover, we had a rather complex situation with multiple blown out tires, and Mr. Williams took every precaution to preserve the integrity of the wheel structures and tire wells. Most other guys would have charged me double what Elijah did, carelessly yanked up my vehicle, and dragged it down the road without giving a chuck.
Look no further if you live in the Katy, Texas area and need a vehicle towed. This is your guy. read more