Ordering was seamless, they crafted the perfect bouquet for my niece, and the delivery was prime. Everyone is thrilled!

I needed a same-day order for County a little further out. Williams absolutely delivered and exceeded my expectations. They called to confirm, then they texted a photo to make sure I was happy with the order before it went out. And then they went way above and beyond to call me to help protect the delivery when they got out to the location. Couldn't be happier on a day that I really needed it done. Great value for an arrangement of that size and same day delivery. Thank you! Highly recommended! read more

UPDATE: I did reach out, Mr. William. When do you plan on reaching out to me? Your employee Christy called me today (we can both agree she has a very distinctive voice, can we not?!) and screamed one word at me - I'll let you use your imagination to guess which word that was. I know nothing about this woman other that she is unhinged and in possession of my personal information, and she's taking out her anger on me. There is a reason I am publicly stating this. PLEASE CONTACT ME! Worst flower delivery order experience ever! I will never recommend this shop to anyone. Christy yelled at me and berated me for complaining that the picture they sent was not even close to what I had ordered. She told me that "the words I used for the bouquet I ordered doesn't even exist, because she searched and couldn't find it". Mmmm....i ordered a product directly from YOUR website, based on YOUR advertisement. See my full review on Facebook. I'm so angry at the way I was treated I can't even see straight. Avoid these people, especially Christy, at all costs if you don't want your special day of remembrance completely ruined. read more

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Very nice experience ordering flowers online for the first time. They were delivered locally to Fox Island and exactly on time as ordered , plus I received a texted photo of the floral arrangement prior to them going out in case I wanted to make any changes, which was very appreciated to get that preview. I actually immediately called in and made a request for more color please in the arrangement, something I should have communicated better in placing my order initially, , which was accomplished wonderfully to my satisfaction. The arrangement was fresh and beautiful and the service overall was excellent. I would recommend them to my Gig Harbor friends and family. read more

We bought a beautiful bouquet it was a spring mix and we even received a photo of our bouquet before it was delivered! Great customer service, great prices! Thank you for such a great experience! read more

Great service!!! Had to find a flower shop that could deliver to Bainbridge Island the next day on short notice, so I googled a flower shop and this shop popped up. So I gave it a try. Their website is super easy to navigate. They called me the next day to ask about options for the arrangement due to a lack of white flowers. They gave me options and were super nice. Great customer service!! Will use them again! read more

Williams Flower & Gift - Arrangement - Florists Near Me - Gig Harbor, Washington

I called Williams flower and gifts to give them a second chance, I did not call the Gig Harbor location this time. The first time I used Williams I was sorely disappointed. First they "lost" our order this was for graduation in 2022 in Gig Harbor. I thought okay busy weekend for them I'll try again but a different location, still owned by Williams. I called and specifically asked if they deliver same day and if they deliver to Virginia Mason in Seattle. The woman who answered my call said,yes they do but for same day I would have to go with "designers choice" I told her ok. I told her it was for a birth and it was a boy. They sent me a picture of what they were to deliver for $102 it was NOT at all in the realm of a baby bouquet. I called them and told them what they "designed" looked like a get well versus a welcome baby. The customer service person was rude, snarky and just plain non caring. She said, well what do you expect and it's designers choice. I agreed to designers choice but also believe they should design based on the event. She put me on hold and then said what do you expect. I said an arrangement that fits the event. They then sent me a lovely picture of an arrangement based on the event, I gave it a 5/5. A while later I get an email saying they couldn't deliver it. I called the same snarky lady again, and asked what happened and when can they redeliver. No phone call just an email! She then told me Monday, I said not acceptable as births are generally out within a day or two max, I ordered on Saturday morning. I then noticed they were trying to deliver to the wrong hospital location. Had I not called I would not have been told they were trying to deliver in Federal Way! I then tell snarky lady they're trying to deliver at the wrong Virginia Mason location. She then barks at me that there are several which one, and I tell her in Seattle, NOT Federal Way! She starts listing all the OTHER Virginia Mason locations. Ah geez seriously, the website SPECIFICALLY LISTS DAILY DELIVERY TO VIRGINIA MASON IN SEATTLE! Finally had it said, you know what cancel the order and have a manager call me, she says and I quote,"I'll put you on the list" hmm doesn't that say a lot. NEVER EVER AGAIN WILL I USE THIS SORRY EXCUSE OF A BUSINESS. Shame on you Williams! read more

Williams Flower & Gift - 2nd arrangement - Florists Near Me - Gig Harbor, Washington

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I live out of state and wanted to send something special to my grandma for her birthday. I received a text from the floral designer, Emoke, when the arrangement was completed (photo attached). The flowers are even more beautiful than what I saw on their website! It's so reassuring to see what my gift looks like, even thought I'm so far away. Thank you to Emoke and the rest of the Williams Floral team for helping me make this birthday so special for my grandma! read more

Williams Flower & Gift - A beautiful bouquet, even better than the photo I saw online! - Florists Near Me - Gig Harbor, Washington

I am from out of state and I just have to say how INCREDIBLELY impressed I am with the friendly staff, and absolutely GORGEOUS arrangements! My flowers were delivered same day to my precious Aunt and she just loves them so much! Her smile says it all! Thank you so much Williams Flowers!! You all are amazing!! I will definitely be purchasing again. read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

Let me start out by saying I'm a retired florist. I owned two Teleflora shops. One in Portland and one in Lake Oswego, Oregon. The photos I posted were of the Christmas arrangement I sent to my mother in assisted living in Gig Harbor that were delivered by Williams Florist. They look like a child with no floral experience arranged them. To say I am sad and embarrassed is an understatement and I feel ripped off. The flowers in water was what they sent after I called to complain. They aren't any better. They may be fresher but there is no style to the arrangement. I've also sent a note to corporate Teleflora with my concerns. My advice to anyone reading this is to never use this florist. I'm sure my mother will be telling her friends in the facility the same thing. read more

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Ordered a Sacred Duty Spray for my uncle's Catholic funeral mass at St. Gabriel's Catholic Church in Port Orchard to be held on 4-10-24. Mass was at 1100. Paid the extra $35 delivery charge because it was before 1200. Flowers showed up while the priest was 15 minutes into the mass at 1115. A week later I called the Gig Harbor location to complain about the service and was told that I would be called later. No call. I called a second time and was told that I would be refunded the extra $35 delivery fee. Never happened. I would not recommend this florist to anyone. read more

My daughter bought a $75 flower arrangement that came wilting with brown old centers in the flowers. Williams said they would replace the arrangement. They sent me a $30 tiny arrangement as the replacement. I'm a very unhappy customer. I called and the representative said I'll have the store manager call you. Still waiting on the call. read more

My experience with Patty (I believe), who took my call, was outstanding. She was compassionate, patient, and very informative. I am in Delaware, and wanted to support a Gig Harbor business, by directly calling a local florist. (Somehow Tacoma location fulfilled the order). The store texted a photo of the arrangement, for approval. It was balanced and well designed, full of fresh and vibrant colors. The price was high for the arrangement, but I feel grateful that my love for the recipient, will be demonstrated. Thank you Williams. read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

I ordered flowers for same day delivery today (and have a few times from here in the last few months ). They didn't have the exact colors available as what was on their website but I totally understand that. I was impressed when Nikki called me to ask if she could substitute colors and then she sent me a photo of what they looked like prior to delivery. Terrific service, Nikki & Williams Flower & Gift! Thank You!! read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

Always wilted or dead flowers after only a few hours. Even with fresh water these arrangements never last even a day. Plus they're stuffed with all kinds of cheap greens. I think they're accustomed to serving the funeral industry where the flowers don't need to last and so they use old product. read more

Williams delivers so many beautiful flowers that are always so fresh they smell great, to St. Anthony's hospital where I worked as a screener until we were all laid off! For my birthday my sister ordered me beautiful flowers from you to me! Your delivery person is always nice and kind. I recommend Williams flower and gifts to everybody! The vases the arrangement are such art! Thank you for your kind service:)!! read more

Shabby, tired and wilted at delivery. So disappointing to recieve browned edges and droopy blooms.

Horrible experience from this location. When I called to see what the heck they thought was ok with sending out a horrible bunch of flowers, I reached the silverdale store. The nice lady there fixed my order and immediately sent out a replacement and the flowers were beautiful. NEVER order from this location, the florist is atrocious. I would have left no stars if I was able to. I left a review on both pages so people can avoid a bad florist, but not a bad company. Thank you so much nice lady at the Silverdale location!! read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

They were awesome!!!! Was a short notice an was fantastic job on the arrangement. Even got a call the day of celebration to see if everything went okay. Definitely will use them again. read more

I placed a short notice order and they were incredible! I had specific colors and theme I wanted to be used and the accommodated my requests. The arrangement turned out lovely and they are even delivering it within hours of placing my order. I will definitely use this business again. Highly recommended. read more

It was terrific, exactly what I ordered! The flowers were beautiful, service was great and the delivery was timely.

My mom called from out of state to order something for my birthday to be delivered to me today at work. She raved to me on the phone about how great Williams Flower & Gift was when I talked to her this evening! She had very specific requests about what she wanted to send me and they put together an amazing personalized arrangement with flowers, an Aloe Vera plant, a mountain-themed mug, and the most incredible truffles ever!!! I was so surprised and impressed with the arrangement!! Thank you so much for your spectacular customer service and attention to detail! This arrangement was perfect! read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

I stopped in yesterday to order an arrangement for a dear friend. I didn't know what I wanted to send to her, and I was pleased that they had many lovely arrangements on display in their case. I chose an unusual contemporary arrangement of peach and yellow roses. They were beautiful! And today I heard from my friend that they arrived in great condition. Highly recommended! read more

They put together the nicest arrangement for my best friend who I totally pissed off and needed some help saying I was sorry.

Very disappointed. Was promised my order on Saturday 7 may for mother's day, (closed on actual Mother's Day). I'm first I get a picture of my order and it looked like 3 flowers and weeds shoved in a tall cylinder vase, asked for small low-profile vase. I called to let them know order is wrong they said ok. I never received order, got an email saying delivery confirmation at 9:58 PM, said- left at door. Not true! My security camera can confirm. So messed up order, did not deliver order oh and so my wife's gifts from her children were not here. Thanks, if you don't have the time or staff- stop taking orders- thought a week in advance would help read more

My husband ordered these for my birthday. $100.00 ! The bouquet is the worst design I have ever seen. He asked for roses and hydrangeas plural. We get 8 old white roses and one hydrangea. The vase too simple and nothing hiding the old stems . Hydrangea has wilted and it is only day one. They delivered late. No creativity went into this. It was stuffed with ferns and flat on one side so it only showed from one direction. Ribbon? It was wimpy and off color. I could have spent 24.99 at Costco and had a voluptuous creative bouquet. I will never order not recommend these people. Horrible. read more

Williams Flower & Gift - Florists Near Me - Gig Harbor, Washington

I stopped by and bought an awesome fall basket of flowers. It had the cutest dog jumping out of the boquet made from little white flowers. This staff was friendly and helpful. Do not wait until the last minute to buy flowers before a big holliday. This place is small and popular so orders can get backed up or sold out. Overall a great little florest. read more

I called in a Mother's Day bouquet order for next-day delivery. The service was pleasant and professional. My stated budget was $50 and the bouquet+delivery came to $63. My Mom liked the arrangement. I will use them again. read more

Williams Flower & Gift - $50 Mother's Day Bouquet. My Mom liked it. Will use them again. - Florists Near Me - Gig Harbor, Washington

My sons had ordered flowers from Williams for Mothers day. When we picked them up, we were given a bouquet which looked to be about a week old and well past their prime. When my husband took them back but the replacement bouquet had half of the old flowers still present. We will never again do business with Williams! read more

I couldn't be more impressed!! I felt there were plenty of selections to chose from online. The ordering and payment process was simple. And they sent me a picture of what they were delivering prior to delivery! Plus they delivered within three hours of ordering at no extra charge. Again, I could not be more impressed! read more

Reaaaaly amazing customer service. They made adjustments to get the arrangement just right. The staff was super patient with me and my friend was blown away by the beauty of the flowers!!! I highly recommend!!! Thanks again! read more

just called the store was pleasantly surprised someone answered on what would be there busiest day of the year! spoke to Sandy, she was so helpful with my order I just had to immediately write this review! I had tried to order online ended up not right and so I called her she even found a vase as they had run out! thanks Sandy for going the extra mile. good customer service is rare these days so, thanks Sandy for everything :) read more

Although I live out of town, I wanted to send a Mother's Day bouquet to my mom, so I ordered flowers online from Williams Flower & Gift. Janelle not only created a gorgeous flower arrangement that was very tastefully and artistically designed, she emailed me a photo of the arrangement BEFORE it was delivered...what a lovely touch! Thank you so much!! read more

I have used this florist 2x through 1800flowers.com. DO NOT USE 1800flowers.com! The first time was Mothers Day 2012. I ordered for my mother in law and a separate order for my wife. My wife's flowers were never delivered. My mother in laws flowers were delivered to the wrong address. They will say it was all fixed. That answer completely misses and obfuscates the reality. Yesterday (2/13/14) my wife was supposed to receive a LARGE order of flowers for $129 plus chocolate dipped strawberries. The strawberries did not arrive (not this florists issue). The flowers were the equivalent of an arrangement you could get out of the cooler at Albertson's... for $30. Cloudy water (from sitting around for days) & all! DO NOT USE 1800flowers.com! It is poor quality. It is poor value. It is just a total rip off. Don't waste your money. Go to Albertsons or Safeway. read more

I tried to give the local flower shop business during Covid 19, but I would have done better sticking with Pro Flowers. I called to place my order for Mother's Day flowers with Williams's on Tuesday for a Friday delivery, but the flowers didn't actually arrive until the Monday after Mother's Day, leaving me scrambling for the leftovers at Fred Meyers over the weekend so I wouldn't be in the doghouse with my wife. I called their customer service three times, and each time, it took them 5 minutes to find my order and each time, they lied to me. On Friday, when I didn't receive the flowers, Tara said they would arrive on Saturday. On Saturday, when they still hadn't arrived, I called again, and they said deliveries were late due to traffic in Gig Harbor, but promised they would arrive that night. Still no flowers. On Monday, when William's returned my call, I just wanted to cancel my order, and they agreed. That night, the flowers arrived, a small and unimpressive arrangement for almost $100. The roses I bought at Fred's for $20 were nicer. I was never refunded. Save your money. Pick another flower shop. read more

Williams Flower & Gift made it super easy for my out-of-state mom --who is not tech savvy-- to order by talking to a REAL person. Many thanks for this quickly disappearing way of doing business. read more

I have used this florist several times since our move here 3.5 yrs ago and they have not disappointed me. Actually, they have gone above and beyond for me. Once, I made a mistake and forgot to pick up an order that was needed for that evening. They were closing shop and a lady called me on my cell and waited after hours so I could pick up my order. She was smiling and friendly and met me at the door. I felt terrible and she was just so kind and professional. Another time, I wanted red glass for the hurricanes I was ordering and they only came in clear. The ladies made several phone calls and put time and effort into finding red glass hurricanes that I wanted. The arrangement was beautiful! I will continue using this shop because of the professionalism I encounter there, the friendliness, and the quality of the items I order. Thank you!! read more

A week after Mother's day, after numerous calls and multiple apologies from their part, finally the bouquet was delivered. I was told it would be an upgraded bouquet due to the inconvenience. the flowers are 1/2 dead one day after the delivery. read more

I was given the privilege of ordering flowers for a coworker who had just lost her mother. The office trusted me to do a good job to represent the sentiments of all of us, and was given full reign on what to order,, "just get something really nice" said one of the doctors I work for. Knowing the recipients likes and dislikes in flowers, I went on 1800flowers and chose a beautiful bright colored arrangement with a special sentiments book. Trying to order it online took me to a different page. I decided to place the order over the phone. They told me that that arrangement wasn't available in my area, so I elaborated and told them exactly what I wanted. Red, orange and yellow flowers, and gave them the order # of the arrangement that I really liked. I wanted the highest priced arrangement. It would be delivered tomorrow to my home so I could get them to her. When the flowers were delivered, it was a yellow and white arrangement. Much smaller than I expected for $70 plus delivery. It wasn't the colors or size I expected, so I called 1800flowers. They used Flowers to Go to fulfill the order. I asked them to read back to me what the notes said and they clarified what I had ordered. Flowers to Go assured them the flowers would be picked up and replaced for what I had ordered, and to leave them out on the porch today. When I picked the arrangement up, petals were already falling off the roses! i hadn't had them for a full day yet! By 7pm, after I knew they were closed, and they had not come to do an exchange, I called 1800flowers again. I ordered them on Tuesday, the disappointing arrangement was delivered Wednesday, and Thursday night, it was still not resolved and my coworker still didn't have the flowers. They said they would call the florist and see what happened. I told them no thank you. After delivering the wrong, small arrangement with no book, I gave them another day to rectify the mistake. They failed miserably and I learned a lesson. 1800flowers is crediting the CC and are emailing a $20 coupon to use with them. I went to Safeway, bought a huge, gorgeous vase, 5 large bunches of flowers in the perfect shades, and only spent $70 with no delivery fee. She'll have the gorgeous arrangement I put together in the morning. Lesson learned! read more

I have raised my rating for Flowers to Go in Gig Harbor because after my original review was posted the owner emailed me very repectful note about my review. After a couple of emails I have come to the realization that Flowers to Go no longer deserved the1 Star rating. Apparently since my order was placed and batched up, changes have been made. I have not yet had a chance to place an oder through them, but am anxious to give them another chance. Any owner who takes the time to respond to a Yelp review means to me that they care enough about their custoers to do something about it. Most admirable! I wish the company the very best and may remove my original review in time. I encourage the support of local, small businesses. read more