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    Williams Flower & Gift

    3.4 (43 reviews)
    ModerateFlorists
    Open Open 24 hours
    Updated 1 month ago

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    Response time

    1 day

    Response rate

    100%

    Williams Flower & Gift Flowers & Gifts Photos

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    Eunice S.

    Great service!!! Had to find a flower shop that could deliver to Bainbridge Island the next day on short notice, so I googled a flower shop and this shop popped up. So I gave it a try. Their website is super easy to navigate. They called me the next day to ask about options for the arrangement due to a lack of white flowers. They gave me options and were super nice. Great customer service!! Will use them again!

    2nd arrangement
    Gloria H.

    I called Williams flower and gifts to give them a second chance, I did not call the Gig Harbor location this time. The first time I used Williams I was sorely disappointed. First they "lost" our order this was for graduation in 2022 in Gig Harbor. I thought okay busy weekend for them I'll try again but a different location, still owned by Williams. I called and specifically asked if they deliver same day and if they deliver to Virginia Mason in Seattle. The woman who answered my call said,yes they do but for same day I would have to go with "designers choice" I told her ok. I told her it was for a birth and it was a boy. They sent me a picture of what they were to deliver for $102 it was NOT at all in the realm of a baby bouquet. I called them and told them what they "designed" looked like a get well versus a welcome baby. The customer service person was rude, snarky and just plain non caring. She said, well what do you expect and it's designers choice. I agreed to designers choice but also believe they should design based on the event. She put me on hold and then said what do you expect. I said an arrangement that fits the event. They then sent me a lovely picture of an arrangement based on the event, I gave it a 5/5. A while later I get an email saying they couldn't deliver it. I called the same snarky lady again, and asked what happened and when can they redeliver. No phone call just an email! She then told me Monday, I said not acceptable as births are generally out within a day or two max, I ordered on Saturday morning. I then noticed they were trying to deliver to the wrong hospital location. Had I not called I would not have been told they were trying to deliver in Federal Way! I then tell snarky lady they're trying to deliver at the wrong Virginia Mason location. She then barks at me that there are several which one, and I tell her in Seattle, NOT Federal Way! She starts listing all the OTHER Virginia Mason locations. Ah geez seriously, the website SPECIFICALLY LISTS DAILY DELIVERY TO VIRGINIA MASON IN SEATTLE! Finally had it said, you know what cancel the order and have a manager call me, she says and I quote,"I'll put you on the list" hmm doesn't that say a lot. NEVER EVER AGAIN WILL I USE THIS SORRY EXCUSE OF A BUSINESS. Shame on you Williams!

    A beautiful bouquet, even better than the photo I saw online!
    Taylor H.

    I live out of state and wanted to send something special to my grandma for her birthday. I received a text from the floral designer, Emoke, when the arrangement was completed (photo attached). The flowers are even more beautiful than what I saw on their website! It's so reassuring to see what my gift looks like, even thought I'm so far away. Thank you to Emoke and the rest of the Williams Floral team for helping me make this birthday so special for my grandma!

    Taylor H.

    I am from out of state and I just have to say how INCREDIBLELY impressed I am with the friendly staff, and absolutely GORGEOUS arrangements! My flowers were delivered same day to my precious Aunt and she just loves them so much! Her smile says it all! Thank you so much Williams Flowers!! You all are amazing!! I will definitely be purchasing again.

    This is what I ordered. I paid $79.99 not the discounted price
    Terry M.

    Let me start out by saying I'm a retired florist. I owned two Teleflora shops. One in Portland and one in Lake Oswego, Oregon. The photos I posted were of the Christmas arrangement I sent to my mother in assisted living in Gig Harbor that were delivered by Williams Florist. They look like a child with no floral experience arranged them. To say I am sad and embarrassed is an understatement and I feel ripped off. The flowers in water was what they sent after I called to complain. They aren't any better. They may be fresher but there is no style to the arrangement. I've also sent a note to corporate Teleflora with my concerns. My advice to anyone reading this is to never use this florist. I'm sure my mother will be telling her friends in the facility the same thing.

    Katie R.

    My experience with Patty (I believe), who took my call, was outstanding. She was compassionate, patient, and very informative. I am in Delaware, and wanted to support a Gig Harbor business, by directly calling a local florist. (Somehow Tacoma location fulfilled the order). The store texted a photo of the arrangement, for approval. It was balanced and well designed, full of fresh and vibrant colors. The price was high for the arrangement, but I feel grateful that my love for the recipient, will be demonstrated. Thank you Williams.

    Justin H.

    I ordered flowers for same day delivery today (and have a few times from here in the last few months ). They didn't have the exact colors available as what was on their website but I totally understand that. I was impressed when Nikki called me to ask if she could substitute colors and then she sent me a photo of what they looked like prior to delivery. Terrific service, Nikki & Williams Flower & Gift! Thank You!!

    Sarah B.

    Horrible experience from this location. When I called to see what the heck they thought was ok with sending out a horrible bunch of flowers, I reached the silverdale store. The nice lady there fixed my order and immediately sent out a replacement and the flowers were beautiful. NEVER order from this location, the florist is atrocious. I would have left no stars if I was able to. I left a review on both pages so people can avoid a bad florist, but not a bad company. Thank you so much nice lady at the Silverdale location!!

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    Photo of Joanne B.
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    3 months ago

    Ordering was seamless, they crafted the perfect bouquet for my niece, and the delivery was prime. Everyone is thrilled!

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    William G.

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    9 months ago

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    William G.

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    1 year ago

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    William G.

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    1 year ago

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    William G.

    We appreciate your recommendation for our flowers and service. Thanks!

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    1 year ago

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    4 years ago

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    TeamFloral S.

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    3 years ago

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    William G.

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    6 years ago

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    William G.

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    5 years ago

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    TeamFloral S.

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    7 years ago

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    William G.

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    2 years ago

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    William G.

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    2 years ago

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    William G.

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    5 years ago

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    William G.

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    6 years ago

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    William G.

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    2 years ago

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    William G.

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    4 years ago

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    Photo of Liz M.
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    4 years ago

    Shabby, tired and wilted at delivery. So disappointing to recieve browned edges and droopy blooms.

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    William G.

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    7 years ago

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    3 years ago

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    William G.

    Thanks for choosing us. We appreciate the business!

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    5 years ago

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    TeamFloral S.

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    Photo of Pam M.
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    4 years ago

    It was terrific, exactly what I ordered! The flowers were beautiful, service was great and the delivery was timely.

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    William G.

    Thanks for your feedback Pam!

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    6 years ago

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    William G.

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    6 years ago

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    William G.

    Thanks Tari! We appreciate your feedback and your business.

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    Photo of James B.
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    7 years ago

    They put together the nicest arrangement for my best friend who I totally pissed off and needed some help saying I was sorry.

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    William G.

    Glad we could help. Thanks for choosing us James.

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    4 years ago

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    William G.

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    6 years ago

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    15 years ago

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    William G.

    Thanks for the feedback. We appreciate it.

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    Photo of J E.
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    14 years ago

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    William G.

    Thanks for your feedback and the picture!

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    5 years ago

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    William G.

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    6 years ago

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    William G.

    Thanks for the feedback Jamie. Glad you chose us for you flowers.

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    5 years ago

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    TeamFloral S.

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    11 years ago

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    William G.

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    6 years ago

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    William G.

    Thanks for the feedback. Glad you chose us for your flowers.

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    12 years ago

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    William G.

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    6 years ago

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    William G.

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    7 years ago

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    10 years ago

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    William G.

    Thanks for your loyalty and feedback. It is greatly appreciated!

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    7 years ago

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    William G.

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    13 years ago

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    William G.

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    14 years ago

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    Page 1 of 2

    Ask the Community - Williams Flower & Gift

    Review Highlights - Williams Flower & Gift

    My mom called from out of state to order something for my birthday to be delivered to me today at work.

    Mentioned in 3 reviews

    Read more highlights

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    Flora Tacoma - Holiday Tablescape

    Flora Tacoma

    4.5(22 reviews)
    7.9 mi

    I needed to have flowers delivered to someone, as I live out of town. I looked all over and this…read moreplace had the most up to date, modern arrangements. I emailed a question and got a prompt reply. It was easy to order online. The pricing was very similar to other florists in the area. It was delivered when it was supposed to be. The only thing was that I got an email that it was out for delivery and another email that it had been delivered, both hours after it was out and delivered. And I got them at the same exact time! I thought that was strange. I actually heard from the person that I bought them for that they were delivered hours before I got the email. I would use them again because I really like their arrangement selection. I would just not expect to get accurate delivery notifications.

    My husband told me not to write this review but im so upset and annoyed that I feel like I need to…read morewrite it in order to warn others and im so surprised by all of the 5 star reviews. He ordered flowers here because we just moved to Tacoma and usually get flowers from florists in Lynnwood/Bellevue/Seattle, he googled best florists in Tacoma and decided on this place. The red bouquets is what he thought he was paying for but the pink flowers is what I received. Its fine if they were out of red flowers, but it should at least look somewhat like the photos. He paid $80+$15 delivery for these (Applepay bypassed the $15 shipping so later they sent him an invoice for $15 which i thought was unprofessional but he didnt mind so whatever). When I saw the bouquet I was so upset. I think they dont even look similar to the photos on the website. I facetimed my friends and made them guess the price of the bouquet, they all guessed $40 but when i told them it was $95 after delivery they gasped and said he got scammed. One friend even said it looks like the Temu version of the online listing. These were so ugly that I am too embarrassed to post them on my social media. It doesnt look like Valentines day flowers at all, it looks like flowers you would give to your paternal grandmother who relentlessly bullied your mom. Maybe they were just too busy for Valentines Day but in that case it would have been better to just not accept the order at all especially if they cant deliver quality work. UPDATE 02/24/2025: Owner response to my Google review has 0 accountability. We never get flowers from grocery store, I always use a florist that is the same price or more expensive than Flora but has far higher quality flowers than what i received. You are blaming my husbands response time instead of acknowledging your poor quality product. I even said its fine if you were out of red roses, but why did my flowers look like they were wilting and leftover? Also I didnt mention previously, but Flora used dog waste bags for the bouquet water (i will post a photo). I know its dog waste bag because I use the same ones for my dog. That is not professional or romantic at all. Also who uses black tissue for Valentines day bouquet? Thats just depressing. Also, I saw another one of my friends got a Flora bouquet the same day as me and they were also unhappy with their flowers and felt like they too got leftover flowers. That friend picked up his order and was upset that it wasnt what he had expected but was too annoyed to argue so he just accepted the flowers. If you are in Tacoma, my review remains the same - but now its worse because the owner has 0 sense of accountability.

    Photos
    Flora Tacoma - Standard Sympathy Easel - Neutral colors.

    Standard Sympathy Easel - Neutral colors.

    Flora Tacoma
    Flora Tacoma - Phaleanopsis Orchid

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    Phaleanopsis Orchid

    Williams Flower & Gift - florists - Updated May 2026

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