Helen has been doing my taxes for the past 3 years. She is truly a God-sent. She is a busy lady,…read morehowever, she always seems to get my taxes back to me in record time and is always willing to work around my schedule. She delivers A+ service every time.

We had a very disappointing experience with Helen's tax service and would not recommend it…read more From the very first visit, the professionalism and customer service were lacking. The office felt disorganized, and there was no proper greeting or effort to make clients feel welcome. During our appointment, Helen repeatedly answered phone calls while speaking with us, which felt extremely rude and disrespectful of our time. Another major concern was the lack of transparency regarding pricing. Fees were only mentioned verbally, with no clear written breakdown or invoice ever provided. We returned a second time to drop off documents, and when we came back again with additional questions, the experience became even worse. Our questions were dismissed, and again, phone calls were prioritized over the clients sitting directly in front of her. It genuinely felt like she did not want to answer basic questions or provide clarity about the service. Overall, the entire experience felt extremely unprofessional and honestly raised serious scam concerns for us. The lack of invoices, poor communication, dismissive attitude, and questionable reviews made the business feel unreliable and untrustworthy. At the very least, clients should expect basic professionalism, transparency, and respectful customer service -- including a simple "hello" and "thank you." I strongly recommend that people avoid this place and look for a more professional and trustworthy tax service elsewhere.

No one wanted to do my taxes at this location because they claimed it was "complicated" and alot of…read morepaperwork. Simple put, no one knew what they were doing. Julio was originally assigned to do my taxes and instead he passes them off to Ms. Rita, who then said I had too many forms (w2, 1098, and a 1099) so she deemed it complicated and she wanted to charge me $800.00?!? It was clear she did not want to be bothered and when I attempted to consult with her regarding my forms and that outrageous price, she acted as if she did not want to be bothered whatsoever. My advice to her and everyone else at the Bowie location....just quit!! You are tax professionals!! Stop trying to charge crazy prices and actually service people!

Taxes are a subject where you're gonna have to wait at least a year before you can truly review a…read morebusiness. I gave this location 2 stars because they were friendly and I was able to do a walk in, same day service. That is where the stars stop. In particular, this location does not appear to be knowledgeable about taxes other than general themes that many of the folks walking in may know. You are probably going to be fine if you are filing a 1040EZ, but outside of that, you are going to be gambling. The issue that I had specifically was that I had turned my previous residence (current at the time) into a rental property and move to my current residence (2014). I received a tax credit in the state of VA (where the previous house was located), which was a deferred tax payment (paid yearly in taxes). I hadn't been in the house long enough to pay off the credit, so at the time of transformation from residence to rental property, I had to pay the credit back in full (2015 tax year). The H&R team really didn't know how it worked and had to look it up; they only knew that it had to be done because my H&R advisor in VA had warned me the year previous (2013). Not only were they not knowledgeable, they weren't able to calculate the total payback amount correctly, causing me to have to pay the balance ($193 - not bad luckily) this year. This caused confusion this year (2016 tax year) because I believed I had paid off the total and told my current H&R advisor (I'm now using the best of both program; my friend's father works at H&R) this, causing my federal taxes to be rejected by the IRS and us to trouble shoot for several more days. This has prolonged my return for quite a while. The folks at this location are very nice, just know that you may incur issues if your return is not very straight forward.

He's been doing our taxes for (what should have been ) 3…read moreyears. He was great the first year, okay the second year if you want to chase him down and then this year went off the rails. He's not responsive, he sets up calls and then never answers them. Even though he said he was "close" to having our taxes done in early March, by the end of March received nothing after several calls and emails. I do not recommend him for anyone. It's a little shameful for a veteran to screw over another but here we are.

From the owner: John provides accounting, tax and consulting services to individuals and businesses. He will help…read moreyou with your financial needs as though they were his own. Services provided include (a) small to mid-size businesses - tax planning, budgeting, tax research and representation before the IRS; (b) tax preparation - individuals, corporations, partnerships and LLCs, fiduciary, gift tax, non-profit and other entities; (c) multi-state businesses - internet, trucking, services, income taxes, sales taxes and other complex tax issues; (d) Federal grants and contracts - DCAA contracts, development of various cost rates and preparation of unique reporting requirements.