It was one of the best experience I have ever had with a dentist and his staff. I went in to get a…read morebroken tooth pulled. I was having so much pain the nerve was showing. But the made me feel comfortable. When the doctor did the shot to numb me i didn't feel anything. I mean no pain from the needle. It was great because that part hurts. But not this time. When the tooth got pulled that also went great. I was very happy with everything. I didn't have insurance so I paid out of pocket and they were great price.

Warning: Predatory Billing and Financial Negligence…read more I am leaving this review to warn others about the unprofessional and predatory billing practices at A Lifetime of Smiles. After completing several visits in February 2025, I paid a total of $1,669.00 in person at the time of service. Despite these large payments, the office never sent me a single paper bill or electronic statement. The first "notice" I received of any balance was a casual text message sent at 4:00 PM the day before a scheduled appointment in April 2025, claiming I owed a "heads up" amount of $946.00. When I immediately asked for a breakdown, they waited until the next morning to tell me $829.00 was a "prior balance" from insurance adjustments. They went completely silent for 11 months, only to send this unverified debt to a collections agency in March 2026. After doing the math myself using my Cigna EOBs and bank records, their numbers are mathematically impossible: Verified Over-Collection: On February 12, 2025, my insurance EOB stated my responsibility was only $465.00. However, the office charged me $712.00 at the window--an over-collection of $247.00 for a single visit. Missing Credits: According to my insurance, my total responsibility for all February visits was $1,742.60. Since I already paid $1,669.00, my actual balance should have been roughly $73.00, yet they are hounding me for $829.00. This office appears to either have a complete failure in their accounting department or is intentionally "balance billing" patients for amounts the insurance company has already adjusted. To jump straight to collections a year later without ever providing an itemized invoice is a predatory and unprofessional way to treat patients. I have filed a formal complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and the Attorney General. Avoid this practice unless you want to be blindsided by fraudulent "balances" a year after your treatment.

I had cavities filled by them in 23'. I spent thousands with my dental coverage to have them fixed…read more The color never matched correctly, the shape was too sharp. I had to go back to have Dr. Pat fix the sharp spots(he was not thrilled). Now the filling has fallen out all at once and they will do nothing to fix it. My only option according to them is to now pay for more X-rays and a consult before they will even touch the work they did. It was expensive and unsatisfactory work. And don't let them put your on their phone list, it boarders on harassment... The front desk team is always very polite though

My kids feared going to the dentist since day one. I'm so…read morehappy we started with Dr. Lunken for their first visits. They never want to leave! They really enjoy feeling independent, since the parents do not go back. So many game and activities to keep them busy, oh and Chillers, too! It's nice they get to see other kids having their dental work done so they have nothing to fear. Dr. Lunken and her staff are so wonderful. Highly recommend this place for your child's dentist.

I love Dr. Lunken! She truly cares about the children. I love that my son asks me when his next…read moreDentist appointment is. He is 6 and has been going to Dr. Lunken since he was 18 months old. Every 6 months we make sure to get in and Arthur is always soooooo excited. The whole staff is very nice and welcoming. They really make the children feel comfortable. I recommend Dr. Lunken to any parent looking for a GREAT dentist!

I visited IVOMS as a returning patient for implant placement in my two lateral incisors on the top…read morein May 2017. Dr. James Vaiana placed both implants and things seemed fine for awhile, before I realized one had failed in early 2018. I had to get a third opinion before I was made aware of the fact the implant had been placed directly against my front tooth, causing substantial bone loss that risked me losing the rest of my front teeth at 22 years old. I went under for maybe 6 more surgeries, one of which he changed the procedure to a rare one without my consent while under sedation. He performed ramus grafting, in which he cut a chunk of my lower jaw out and drilled it into the front of my face. Upon review a year or so later, the bone was never actually attached to my skull and was openly visible and floating at the front of my gums, as seen in the photo attached. I had to undergo extensive and intense reconstructive surgery of my gums by a top oral surgeon elsewhere who was able to correct this horrendous job. In October 2024, I realized that the other implant was showing official signs of failure, and contacted the dentist who got me out of the malpractice mess last time, and he was able to confirm that the same thing was happening again. This implant was placed at the very front of my gums, almost missing my upper jaw entirely (as seen in the photo attached). The fact that you didn't see metal protruding out of my face was absolutely incredible. This resulted in me having emergency reconstructive surgery AGAIN, and the entire process has cost me over $30,000 to correct. Dr. James Vaiana not only broke my trust in the greatest way, but he stole my smile, my confidence, and my ability to even eat. I truly believed for a period of time that he had my best interest in mind, but I learned too late that he did every single surgery negligently. I would not with this pain, trauma, and financial destruction on anyone. Dr. James Vaiana does not deserve to be licensed, and I pray that no one else goes through what I did. I wouldn't wish this on my worst enemy. He absolutely destroyed me in every way possible over the last 8 years and even into my future, and I will NEVER recommend people going here as a former dental professional and as a former resident of the IV.

dr James Vaiana, uncaring man. should not be in this profession, gives you nothing for pain. worst…read moreexperience I have had in my life with a dentist. no empathy had me crying and screaming in pain! never recommend him to anyone. I only hope he has the same treatment someday. terrible dentist

I have been going to them as my regular dentist for about a year and couldn't be happier with them…read more I had put off going to a dentist for as long as I possibly could and finally chose them. I am so glad I did. Not only did they do a great job, they were very kind and gentle with me because of my fear of the dentist. I now go, even tho I still don't like going to the dentist, and look forward to seeing them. I had to have a LOT of work done and it was expensive but when you don't go for over 10 years you are going to have to spend money. I hope you have as good of an experience as I did. NOTE: I just got my final plates and I want to say that I've never had anyone spend as much time and patiences as they did making sure it was feeling right., Told me to come back as often as needed to make it feel comfortable. Dr Jalie is a very good dentist and the girls: Angel, Katie, Stacy, Jen, Brittany and Aubry and always patient, sweet and smiling.... I know every business can't please everyone but try them for yourself and see if they are a fit for you!! They were wonderful for me.

I went here recently for a consultation about my wisdom teeth and all of my teeth in general. The…read morefront desk lady was rude to another associate, but the young girls doing x-rays were so sweet! HOWEVER, I was told right off the bat that I have early-stage Periodontitis. Did I believe them? YES OF COURSE. Am I getting a second opinion? YES OF COURSE. Am I EVER going back there? NOPE. They told me I needed 10K worth of work on my teeth. DO NOT BOTHER WITH THEM IT'S ALL MONEY!!!!!!!!