After my Father passed away, we decided to go to William Purves Oakville Funeral Home to plan the funeral. The man who was helping us was very rude and he seemed very bored and had no empathy towards us. At the service of the funeral, we had requested music to play during the committal - though no music was played as they had forgotten to play the music that we had ask them to. Other than that the service was lovely. When me and my Mum went to pick up my Father's ashes, my Mum politely told the women what we were in for. As my mum was telling the women my fathers name - she interrupted and said "All I need is the reference number." It was so unbelievably rude and really hurtful. I wouldn't recommend William Purves Oakville Funeral Home to anybody, and I certainly will not be returning. read more