Absolutely unacceptable in every conceivable way. I called due to the wonderful reviews online and…read moreneeded help with tax information that was related to inheritance, gift tax. I was met on the phone with rushed condescending questions one after another by the man claiming to "having 20 people on hold" and "Im already taking up too much of his time at 7minutes, because he only ever spends 5 min on any phone call" after he asked about my situation which I had flat out explained was a bit complicated due to my Mother being very ill & I really needed guidance figuring out taxes with my family inheritance. He interrupted me on a very short call by cutting me off and demanding fast answers which I started the conversation by saying it was complicated. I was confused. His demeanor was unbelievable, and hard to believe he has any experience and especially with 5 star reviews. I would have been happy to pay him for his precious time yet he repeatedly told me verbatim "I only give 5 min on the phone". I told him thank you for your help and closed the call. I need advice on gift tax Im receiving from my 80yr old dying mother after selling a family home. Im not asking for anything free. I told him Id be happy to pay, even. He could have set up an appointment or said if its too complicated to call a different accountant. He did not. I hate writing bad reviews. I rarely do. I did call back to tell him I was going to do so, and was in tears because My baby died and am living in poverty right now waiting on a large sum of money in a 300sqft apartment due to having to sell my home(which I told him)& REALLY need help with the taxes & what to do. Im shaking writing this review. Im a nice person who is struggling to go day to day. Perhaps he is only getting reviews for helping others with their tax returns. That is fine, but he could have just taken a few minutes to tell me he was ill-equipt and maybe even steer me in the correct direction. If you need a person that is caring and can give you more than 5 minutes on a call, This is not your person. You can't treat people in a way that makes them literally break down when you are a professional and be apathetic about the loss of a baby and needing to get the money & tax info and it taking more than 5 min. Just remember you never know what people are going through & you as a professional need to listen & take the time to set up an appointment or refer them to someone more competent. Im trying so hard and this 7 minute call was nothing but a slap in my face. I could and would never treat another human this way. Sometimes things are more difficult than you can handle & that is perfectly fine, but 7min is not "far too long" and lying about having "20 people on hold" to someone in a vulnerable place, it shouldn't be difficult to just be human. Can't we treat each other with kindness and compassion? Here the answer is clearly, NO

I can say enough good things about Al Amir and his team at Hajiani. They're amazing…read more When I first met Al, my tax situation was a total mess: he helped me get everything in order and back on track. He was patient and reassuring and I never felt judged for how disorganized I was. He totally saved me, and since then, whenever thorny tax issues have come up, Al and his team have been there for me. When people ask me if I know a good accountant, I tell them I know the best accountant in Boston, and to drop everything and call Al. Multiple times, those people have come back to me and said, "I can't thank you enough for telling me about Al Amir. He's completely saved me." So, let me say the same to you... If you're looking for an accountant, drop everything and call Al. You won't regret it, I promise. And years later, when people ask if you know a good accountant, you'll be able to "save the day" for them too by telling them to get in touch with Al & his team.

Great communication, guidance and direction. I couldn't be happier to have found John to help get…read moreme tax compliant and get everything filed. You cannot go wrong with John. He'll become your official tax pro as well.

Don't waste your time- he doesn't return messages or phone calls…read more I called John, the owner, and told him about my situation. At first, he was very nice, and pleasant. I went to his business, and he was very helpful. There was somethings I had to upload onto his database. The following day, when I uploaded all the documents he requested on his database, I was ready for him to file my taxes, however, he never called me back- He ghosted me . I called and left several messages, and never heard from him again. So unprofessional and rude to not call customers backs.

It's tax season, and I can't tell you how much I miss Tyler Lynch. I don't think I realized how…read moregood -- efficient, responsive, and reliable -- they were until I've left (to work with an accountant who specializes with small businesses). Their office runs smoothly; the accountants are easy to reach, and they've done an incredible job on my taxes. Tyler Lynch offers excellent and knowledgeable service with warmth.

The rock stars of the accounting world who make it (almost) a pleasure to do your taxes. Tyler…read moreLynch did both my nonprofit and personal returns the past few years and really did a nice thorough job. Stephen was so professional and explained everything so well even a total numbers and tax code idiot like me could understand it. Thanks guys, well done.

Very professional tax advisors and were able to handle my issues very knowledge and explanations.read more

I requested a consultation through their website and was able to book within a week with Laura…read moreThompson. It was evident that Laura was well versed and up to date IRS and tax policies (I had specific questions on retirement accounts), and was also very patient and kind. She also spent time reviewing some IRS information with me to help me understand my situation when she did not have to. Although I did not end up receiving services from this tax firm, I was very impressed with how kind and knowledgeable they are. I would not hesitate to recommend them to a colleague or to come back in the future for a consultation if my taxes become more complicated.

I have now worked with Andrew Zuroff and his team for eight tax seasons (business and personal…read morereturns). I never thought I'd write this, but I actually look forward to tax season because Andrew is so knowledgeable, detail-oriented, and happy to answer all my tax-related questions. He's the best professional service provider I've ever worked with, by far. Whether you're looking for someone to help with your personal taxes, or you're running a business with employees, I'd recommend this CPA without hesitation.

The Zuroff CPA office did a great job with our filing our tax returns for 2020 under difficult…read morecircumstances. Their professionalism and thoroughness were impressive, with a low-key approach that made us feel comfortable.

My wife and I moved from Indianapolis, IN to Boston. In the process we created a number of tax…read moreevents which were causing me confusion. I set up an appointment with Michael in Charlestown to review what I had done and to get his assistance on completing the return. Michael Famiglietti is a professional and is very knowledgeable. He knew how to handle our move, our rental, investments and future tax planning. If you are in need of tax help, contact him!

i have very mixed reviews on michaels services. my wife and i used him to prepare our taxes for a…read morefew years. all was well until we got audited. though michael indicated that he would assist us through the process, he not only lied about submitting paperwork to the IRS but he then stopped returning any phone calls or emails placed to the office essentially refusing to meet with us any further. i would have accepted an answer of not having the time to handle an audit (even though it was triggered by a tax return he prepared.) but the unprofessionalism of avoiding contact from an established client is baffling and unacceptable.

Joseph was very nice and helpful. He dealed with our tax return forms, both Fed and Ma, and gave us…read moreadvice of how the entire process was going to be and how it can be in the future also. We are new in the country and nothing better that finding our taxes helper and he's location can't be more convenient for us. He also confirmed the information we had from IRS about how to get an ITIN. Warm service and very professional. Thank you so much for making our first taxes experience so much easier. We highly recommend his services.

The best..!! I had filed the tax wrong, being an international student and my first time filing…read morereturns, i did a mistake by filing as a resident. So i needed some advise over it and searched in yelp. While the rest confused me and asked me to contact later for a small consulting service, joseph did it prompt and saved me a lot of time. He just helped me over the mail and did it for free knowing am just a student. Thanks a lot

I didn't have a good experience…read more The people working under him sometimes come off as incompetent at times. They told me my taxes would take two weeks three later I call and someone said by the end of the day. When I came by it turns out the person meant at the end if the week. I finally get my taxes and my street is wrong. They've called a few times with other small issues, some regarding my wife who they seem incapable of calling and instead ask me to ask her and get back to them. They came highly recommended, and although I could see potential for a good experience I didn't receive one and will not be using them next year.

If you need your taxes done, THIS is the place to go. Gordon Parry and his Team is small but very…read morepersonal. Every time I walk into their doors they address me by name and everyone is very knowledgeable as I didn't know a ton about MA taxes and they have helped to change that. Gordon even sat down with me on multiple occasions to help me figure out every little detail that I needed to take care of. You really don't find that kind of attention at other places especially large companies. I have recommended them to multiple clients and friends and everyone has been happy with their experience with this company. Most important, is the fact that Gordon Parry and his team have been around for decades! I look forward to continuing to work with them.