I have mixed reviews about Dr. G's office. First just let me say that he was my 3rd dentist to…read moreconsult with regarding my dental issue (extraction of two lower anterior teeth with a lower bridge and crowns). Due to the location of the extractions and the replacement bridge with crowns, my case was a bit complicated. The first try, I was not happy with the shade or shape of the bridge. Dr. G removed the bridge, had the lab come in and address my concerns and delivered a perfect bridge. I would give the Dr 5 stars. My concern with the office is a reflection on the staff and the cleanliness. Carlos and Sherry were fantastic, both appeared to go over and above what was expected. There appeared to be stress between other assistants who may not have been carrying their weight. Cleanliness was also a concern. Being a former RDA I know the importance of keeping exam rooms spotless. Counters appeared not cleaned well, lights were not cleaned well and materials from prior patients remained in the exam room while I was there and Being treated. Loved the Dr and outcome of my case but I was not impressed with his office.

I never wrote this review for this Dentist. it's all false statements from I'm sure his office. I…read morehad a bad experience; don't believe everything you read online. They posted the review to make them look good. They took me for thousands of dollars, after telling me that my dental insurance would cover it.... Not to mention the unstable staff member and the desk clerk that kept informing my husband that all is covered, before anything was started and done my husband continued to walk to the insurance person at the front and every time all is good will take care of it. I never received a refund of any thousands $$$$$ that they own me... DONT WASTE YOUR TIME WITH THIS OFFICE...

I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

I called this office to pay for procedure that my son was having done when I gave them my bank…read moredebit card. I was told that I would have to pay $30 more as a quote convenience fee. I ask if they have electronic checking and they said no, and if they did, they would not take a personal check anyway I believe this is extortion. I mean, convenience fee, my ass I would not recommend this business.

I would give Dr Noland a 10 + if I could! He is absolutely the best dentist ever! He is truly…read moreprofesional in every way and I felt like I had known him forever. He truly cares about his patients and I cannot say enough good things about him and his staff! I was sent to him by the VA and I will probably keep seeing him and paying for his services as he is polite, kind, respectful, caring and nice. He treated me with respect on all of my visits and cared about treating my teeth perfectly. Simply stated: He is the best dentist I have ever known and I would highly recommend him to anyone seeking dental care.

Best Dentist ever! Been with him for over 16 years!…read more He is a Blue Collar Dentist! So if you like to keep your money then he is the dentist for you!!!

Once again Dr Callahan exceeds expectations. I went in for a check up for my retainers. He could…read morehave easily charged me but didn't. This is a very fair practice and I highly recommend them for anyone seeking ortho treatment.

I came to their office needing new retainers badly, really bad. I had mine since getting my braces…read moreoff back in high school. They were nasty! I was kind of ashamed and embarrassed I let them get so bad. Dr. Callahan and his team were great! There was no judgement. They took my molds and had my retainers ready quick. Couldn't ask for better service. Everyone was friendly and respectful. They actually made the process fun and enjoyable! Highly recommend! I plan on using Dr. Callahan when my kiddos need braces.

Dr. Washburn is very down to earth, having retired from the military and starting his own practice…read more The office ladies are helpful & Jennifer, the hygienist who cleans my teeth, is the absolute best! Yes, there are many options, but Dr. Washburn & staff should be at the top of your list.

This appointment had been scheduled approximately six months in advance. Historically, this office,…read morelike nearly every medical and dental practice I have encountered, sends appointment reminders several days before an appointment and often additional reminders closer to the date. Instead, I received a text message reminder at 8:01 a.m. for an 8:00 a.m. appointment. Having not yet checked my phone that morning, I was completely unaware of the appointment. At 8:11 a.m., I received a phone call asking where I was. The tone of that call was far from pleasant. When I questioned why I had not received the usual advance reminder, I was told that I had been reminded that morning by text message. Regardless of my frustration, I immediately stopped what I was doing and rushed to the office in an effort to keep the appointment. Upon arrival, I showed the staff that the reminder had been delivered after the appointment was already supposed to have begun. Rather than acknowledging the issue, I was told that I was "an adult" and should not need a reminder. I found this response unnecessarily rude and dismissive. Whether a patient needs a reminder is irrelevant; the fact remains that the office's normal reminder process was not followed. I also inquired about the length of my appointment because I had previously contacted the office on September 2, 2026, after my new insurance became active. During that call, I requested an appointment with the dentist, specifically asking whether Friday appointments were available. I was told that the dentist did not work on Fridays and that someone would call me back. I did receive a return call, but no voicemail was left, and I had not yet had an opportunity to follow up. When I relayed this conversation to the receptionist, I was told that it did not "sound like a conversation they would have had." Rather than attempting to understand the situation, my account was essentially dismissed. At that point, Dr. Washburn was called to the front. He approached me and asked, "You wanted to see me?" My response was that I simply wanted to keep the appointment I had scheduled six months earlier. However, I also felt he should be aware that sending a reminder after an appointment is scheduled to begin is ineffective, and that the attitude I encountered from staff was inappropriate. Patients should be allowed to express dissatisfaction when standard office procedures are not followed without being treated as though they are the problem. To my surprise, instead of addressing my concerns, I was immediately dismissed from the practice and denied the appointment that I had rushed to attend. As someone who has worked in medical administration and medical billing for more than 20 years, I have interacted with countless healthcare practices. I can honestly say that this was one of the most unprofessional patient interactions I have ever experienced. What makes this situation even more frustrating is that I remained loyal to this practice during a lengthy staffing shortage. When the office was unable to retain a dental hygienist and my cleaning was delayed by approximately six months, I chose to be patient and understanding. I accepted the inconvenience and continued to support the practice. Now, after waiting again for a long-overdue cleaning, I have been dismissed as a patient simply for expressing concerns about a missed reminder and the manner in which I was treated. I believe patients deserve to be treated with respect, particularly when they are making a sincere effort to keep appointments and communicate concerns in good faith. Unfortunately, that was not my experience.

I've been using the Dental Clinic for a while, the staff is very friendly, professional and…read morehelpful. The dentist has taken great care of my entire family including myself. She's very polite, knowledgeable and very caring!

My visit to Heath and Gibson was excellent, as usual. Tara does a wonderful job of keeping my teeth…read morehealthy and in good condition and Dr. Heath follows up with any needed repairs. Visiting with these two is always pleasurable and leaves me with a smile!

I can't say enough nice things about the Staff and Dentists at Gibson & Heath Family Dentistry…read more It's always such a pleasant experience when I go. Tara always does such a good job cleaning my teeth and is always so gentle to ensure that there's no discomfort. And Dr Heath is always so happy and personable and very informative with his treatments. Going to the dentist doesn't have to be painful when you choose the right office. I highly recommend.

Excellent service and high quality care. The office was clean and the front desk greeted me with a…read moresmile. They seemed truly happy to be there. The type of care given was by far the best I've had anywhere, and I've been everywhere with the navy. Dr. Norton is kind, and she runs a tight ship. Very short wait times, and the hygienist took her time, did high quality work! If you're looking for an outstanding general dentist, look no further.

The cleanest medical office ever! The staff is always kind and professional. Never disappointed.read more