on Labor Day weekend I found a large lump on my 5 yr old rottie, I first took her to Banfield, it…read morewas Sunday morning and nothing was open, they wouldn't see her, said it was an emergency and referred me to a clinic, they were booked up and wouldn't see her, drove to an emergency animal hospital and they said it would be a 10 hour wait, probably not an emergency, to call my vet on Tuesday, I did, they got me in on Thursday. Sadie does better when we are not around so they took her out of the room to examine her, they came back and said it was a tumor and she needed surgery, I did find it strange my bill was only $85 dollars, she also got her Rabies shot, no blood work, no X-rays, but I trusted them and I was upset, no guarantees, and they would also spay her while they were doing it, they said they would email me an estimate, they did, slightly over $1700, I made an appointment, my family was devastated, 2 days later I noticed the lump was smaller, another day it was gone, took her to another vet, they said it was probably mastitis, but couldn't be sure because the lump was gone, long story short, my dog is fine and she could have had unnecessary surgery and broke me financially
I do not know if they are incompetent or money hungry, either way I strongly DO NOT recommend them