Primary doctor, Joni Frost, was out and we were told to contact Dr. Bivens. When we contacted him, Bivens said to contact Joni. Afterward, "Dr" Bivens was insistent on doing a virtual appointment in person. When we mentioned that "Hey it's a bit of a drive, and all we need is to talk, why can't we do it as an E-Visit or Video Chat?" his response was "Maybe. I'd rather you come in. Have you considered getting a doctor closer to home?" read more

Dr.(if you want to call him that)Bivens is a joke. Ibuprofen and antibiotics is his quick fix for everything. I would not see him for anything. read more

I have been going to Bivins for 8 years. I have had my Appointments cancelled and not been able to get back in for 3.m0nths again. This last appointment they canceled on me changed my appointment and never called me about the new appointment. His office help STUDENTS are very uneducated for patients best interest. I am seeking another Doctor who can keep my appointments and not abandon me. I would highly recommend not going to Bivins. read more

Where to start?!! They say they will call results.. they don't, even if the patient is in excruciating pain. The nurses don't seem to follow the doctor's (well , Nurse practitioner, because good luck getting in to see the actual doctor in a reasonable time frame!) orders from what I'm seeing and hearing from the Nurse Practitioner. They automatically want to prescribe antibiotics , treating the symptoms!, before even finding out what is going on. She wanted to give my Mom an antibiotic for Bronchitis before any X-rays or anything.. I challenged that and she did order a chest X-ray.. was supposed to order a STAT chest X-ray with contrast at about 11.00 am... we finally got another REGULAR X-ray at about 7:20 PM!!! That's was ONLY because MY MOM CALLED BACK!!! It's your basic Henry Ford Allegiance care. I will advise this.. if you're elderly loved one goes here.. please make sure someone is with them as an advocate and speaks up! I will say there is one exceptional nurse there but I don't know her name. Middle aged, short dark hair and very nice and extremely helpful! When no one bothered to call us with results she always tracked them down for us. As an added note .. my Mom DIED a couple of days after seeing NP Erin and from what Henry Ford Allegiance! GUESSES! (After 16 hours in their ER!) was internal abdominal bleeding! So a big THANK YOU FOR NOTHING! Nurse Practitioner Erin!! Please do EVERYONE a favor and change your profession! In conclusion I can only HOPE and PRAY that KARMA pays EACH AND EVEY ONE OF THEM a visit! read more