I have been a client of the Brooklyn, MI Comfort Keepers for over 5 years now. They have been a…read moregreat help for me and my husband before his death. Through the years we have had various caregivers and all have been helpful and sympathetic to our needs.

Comfort Keepers takes pride in the quality of care your loved ones need…read more Comfort Keepers has great office experience handling everything very professional, kind, and understanding.

This place has gone down hill significantly. My mother was in the rehab place years ago and it is…read morevery different now. My brother was accused of drug seeking following a painful surgery. The RNs/MAs don't like it when someone can advocate for themselves. My brother has gone 2+ hours without meds. They are changing his treatment plan without his consent or surgeons permission- which is a violation of his rights. I would be worried of a senior family member being neglected due to their treatment of my brother. AVOID!

My father was there for the alotted time. They allowed him to fall 3-4 times. There were CNA &…read morenurses who wete disrespectful to him and rough when handling him.

If you just need companion services and a shower. This maybe for you. If you need skilled competent…read morehelp and real help, use someone else. If you like nonstop talking this service would be for you. Please read ALL of the fine print or you will be surprised.

We used this service for a loved one and when it was time to search for a memory care place because…read moreour loved had declined we were unable to find a facility locally to keep her because this franchise had discussed with all local facilities that she would try to escape and was belligerent. All facilities had "been warned" when we came in to tour the facility. When we needed the most help with her, we couldn't get it because they had discussed her situation at a conference with these facilities. As a family member of someone who has dementia, we were forced to use a facility an hour away. Because of that, we were not able to visit every day and check on her as much as we liked. It was very unfair for this company that calls themselves "angels" to blackball our family member when we needed so much help. We were turned away in our community based on their opinion of her. We used a facility far away and she never tried to escape 1 time. She has since passed but I want everyone to know that this franchise made it very hard for our family to find a place close by and the fact that they were discussing our loved one and telling them not to take her is very disconcerting. We feel her privacy was breeched. Also when you have someone failing from dementia and can no longer take care of them, that's when you need the most help and they should have tried to help us find a facility and not hurt our chances.