This place is awesome. It is a full service medical facility for the entire family. Although they…read moreare a general family practice, they are set up to handle a lot of specialty issues. They have an on site laboratory so that you can get your bloodwork done and the results while you wait. They also have an on site digital x-ray suite. The facility is set up to handle emergencies and minor surgical proceedures. The entire center is clean, spacious and well lit with comfortable furniture. Now, the real star of the show here is the caring staff and medical providers. There are two doctors and two physician assistants on staff here, and they are all awesome! You really feel that you have their undividied attention and that they genuinely care about what you are saying. You know that they are going to do their very best to ensure that you recieve top notch medical care, every time you come. It's rare today to find medical providers who are so kind and compassionate and don't make you feel like you are just a number. The nurses are all really nice too. I'd recommend anyone to come to this practice if they are needing any sort of medical care. If the doctors and PAs here cant take care of you, they will surely know where to send you.

Do not go here. I waited 4 hours before I got to see the doctor. I should have run when I read the…read moresign on the front desk that says you will be asked to leave if you cuss out the help due to the long wait. Omg, go somewhere where they value your time as much as theirs. Some of the staff was nice, others were very rude! With all the other choices; do not make the mistake of going here!!

Amanda Wickson is an amazing health care professional. She listened to all the problems and went…read morestraight to work helping me get help with finding a lot of specialists and hopefully I am on the way to better health care. If I need anything I can call and if I have to leave a message it's returned within an hour. Everyone in this office are so sweet and very kind. Thank you for your patience and kindness

Was heading to my appointment I had schedule for a month in advance, took work off and live about…read morean hour from them. They called me 15 minutes before i arrived and said they didn't treat what I was coming for. My annoyance is with it being scheduled for a month as a new patient how they didn't look at that until 15 minutes before but wanted to continue to send me messages about all the forms I needed to fill out which I did the first time they sent it so I'm not sure why they continued to message me after all forms were completed. So I do not recommend this office as they don't seem to know what they are doing and going to a cancel an appointment 15 minutes before someone arrives.

This place use to be great then dr shama took over 8 years ago and then it started going down hill…read more The best thing there is Avery she seems to know her stuff and cares. But the front office staff treat u like u are a just a pcs of dirty laundry. They have a girl at the front counter named Jennifer that if you call she will never put I trough and you will never get a call back to her you are a plague. I have bee there 9 years and because of the staff I will be looking for a dr office that does care. I mean don't get me wrong do recommend Avery to the world but not the office staff.

From the owner: When looking for experienced medical care for the whole family, rely on the comprehensive services…read moreavailable at Wilshire Family Medicine Clinic in Burleson, Texas. With over 40 years of combined experience delivering compassionate care, William Thomas, Jr, DO, and Zareena Shama, MD, have the expertise to diagnose and treat a wide range of conditions. They also provide preventive services such as routine wellness exams to protect the health of family members of every age. With every visit, patients can expect the personal, one-on-one attention from either Dr. Thomas or Dr. Shama to ensure continuity in care. As part of the Huguley Medical Associates family, the team at Wilshire Family Medicine Clinic offers a variety of services for both acute and chronic medical conditions. Their office is fully equipped to perform routine health evaluations, administer diagnostic testing, and provide innovative treatment options. The staff also offers customized treatment plans to help patients manage chronic diseases like diabetes, high blood pressure, mole and abcess removal. Specialized pediatric services, including routine wellness exams and immunizations, are available at Wilshire Family Medicine Clinic for the youngest members of the family. For women, Dr. Thomas and Dr. Shama provide comprehensive women's wellness services, including in-office STD testing for both mean and women as well as Pap tests. Dr...

We had to take our kid there because his pediatrician abruptly closed her practice. We were charged…read more$500 for an OFFICE VISIT. 30 minutes, and they billed the insurance $500. The insurance, of course, didn't cover a very large portion of the obviously excessive charges. Is it any wonder, with obscene charges like these, that most people can no longer afford to see a doctor? The Dr. is a nice guy and all, but $500 for 30 minutes, if that? That's excessive.

Love Dr Upshaw . Very caring and well educated. Takes her time so I don't feel rushed . Staff very…read morefriendly and helpful!

Nice looking building and offices, but the environment could be better…read more The lady that draws blood is awesome at her job!

I waited for 3 weeks to be a new patient and was rejected in less than 15 minutes with no…read moresympathy... When I called to schedule the appointment, the receptionist hurried the conversation with little interest so that it lasted for less than 5 minutes. I let her know I was using the medical savings plan, Multiplan (ValuePoint), not insurance, which she knew in a general sense. Nothing about the fact that the clinic would not accept it was mentioned. I had to find that out 3 weeks later on the day of my appointment... I entered the clinic and turned in my new patient paperwork, having already filled it out and printed it ahead of time. In the beginning, the receptionist (another woman) was cordial and friendly, but once I informed her that I used Multiplan, and how the billing process was explained to me, her mood shifted. I provided her with a phone number to call for clarification, but instead, she left the front desk and spoke with a billing specialist in the back. When she returned, she sternly notified me that they would not be participating in the program, because they only accept Multiplan *insurance*, and what I had was the discount plan. Concerned that I hadn't explained it correctly, and that this was perhaps the reason I was being refused (this clinic had been the first one named on the approved list of providers I was given by Multiplan), I had a representative on the phone and asked the receptionist if she would be comfortable speaking with them. She looked at me with a vexed expression and repeated herself in a slow, and condescending manner, adding that "[they] don't have the staffing to sit on the phone all day and enter the individual codes for each of my visits." My worst fear had come true. I felt that because I wasn't using insurance, but instead a medical savings plan, I would be treated like someone who was too poor to receive their services. Lastly, when I chose to cancel the appointment, there was no sympathy or at least a professional courtesy remark like "we apologize for any inconvenience this has caused", "we wish we could help", or even "thank you for considering us." I walked away and that was it, after 3 weeks of waiting... The only type of consideration I received was from the Multiplan representative who was *still* on the line for me, waiting patiently... Generally speaking, people working at the front desk of a facility represent the integrity of the institute and the professionals they work with. This was a sorely disappointing experience that I wasted a lot of time on. My patience was met with a curt disservice. The women working at the front desk of BOTMC gave me the worst impression. I was looking forward to meeting the nurse practitioner and visiting the clinic for nearly a month. It's already difficult finding a place and then setting up an appointment. The worst that could happen is being treated with little care. P.S. Even the phone service representative who handles their calls whenever they're on a lunch break was rude.

Dr Mendoza was the only doctor that really found out what is wrong with me. Even with this disease…read moreI would like to keep using him as my doctor. Being he was the one that found it, the problem I have when he ask you to call him on this day or that you have to go through a call center that doesn't know what you are talking about. Every message I have left him many twice a week for 6 weeks until this I still haven't got a call back. So that call center really SUCKS. I have even made trips to the office but it was the days he wasn't there. If this gets back to Dr Mendoza I'm stocking him (lol).

Dr.Mendoza has been a godsend in treating my family. He is compassiinate, patient, listens and is…read morepurposeful in his protcol and care. Very personable and cares about people. Leaving a review as you sense he's not in it for that but for a higher calling. Thank you, Dr. And staff. Grateful.

Dr Chadwick is AWESOME! I work in healthcare and my kids see a lot of doctors... and I would have…read morenever expected him to take the time he did. His sense of humor put my kids at ease. He was thorough and talked to me as a real person. I appreciate him and his clinical support staff. 10 out of 10 will tell everyone how awesome he is! Thanks Doc!

Disappointed. Office was crazy busy. I called and set apt for today, got there checked in, waited,…read morewaited, finally went up to see what was going on...oh your apt is for next week. So you couldn't have said something an hour ago? Plus I set it for today..so somehow it got scheduled wrong...and had you bothered to talk to me instead of just putting my paperwork on the bottom of the stack, and not dealing with it that would be one thing. Place has lost its warm and friendly vib.

The office ladies were HORRIBLE. I called to try and schedule an appointment and I have never had…read moresuch a horrible experience as the one that I had over the phone with the ladies in the office at this location. Straight bullies. I am freshly postpartum as a first time mom and am feeling under the weather and the ladies made me feel STUPID for not knowing that this location doesn't accept walk ins (even though they are my primary care provide.) They brought me to tears and when they noticed I was upset they transferred me to a lady named Linda who made me feel even worse by just completely ignoring how the office ladies made me feel and like she was INCONVENIENCED by me needing an appointment. I will be switching my PCP and will never recommend this location to anyone. I will also be contacting a higher up to explain the situation and have them review the phone calls so this hopefully never happens again.

great staff, very helpful and considerate, where willing to take my son to be seen close to closing…read moretime. I would recommend them.

Absolutely love Dr. Vu and his staff!! They all make you feel comfortable, you don't feel rushed…read moreand typically you don't wait long to be seen.