We contacted New Generation Plumbing for installation of a new Tankless gas hot water heater to…read morereplace the 10 yr old one we had. The man Dennis came out to the house to look at our old tank and to draw up a quote for the job. Nicest guy the owner 3rd generation plumbe. sent us an email 2 hours later with make, model and projected cost and date in a few days to do the job. Wonderful clean efficient work ethic. Thank you Dennis Chaffee Jr

Dennis, and his crew has experienced the plumbing horrors of our almost 180 year old house, and…read morewith that he always answers our calls and keeps coming back. He and his crew have thawed frozen pipes in our ceiling, ripped through drywall, been on their backs in creepy crawl spaces cutting through cast iron pipes blocked with countless years of shit. Found hidden shut offs and fixed broken ones. He will always get our business. He answers his phone and shows up on time. A great local small business you should support.

Not recommended. Slow and extremely poor service call…read moreresponse. Excessive Mark-up compared to other Kinetico dealers. Dealer's service team stole from my home & took unapproved photos without my concern or Notice! Want this kind of service or dis-service in your home? Most likely not by any respectable customer.... Not a dealer or Franchaise you can trust And not someone worthy of your business. Shocking.....all things negative & disappointment are all guaranteed if you use/choose this business. Don't walk...... Run from AWQS Advanced Water Quality Systems....!

I just had Advanced Water Quality Systems out of Charlton, MA install a Kinetico K-5 under the…read morecounter Reverse Osmosis system. From their first visit to assess our situation (existing water quality, where we wanted the unit positioned, etc) , I was struck by their professionalism, courtesy, and competence. This positive impression was reinforced even more after a challenging installation due to very limited space under our kitchen sink. I know from prior experience that there are some dubious RO installers out there - you won't do any better than using these folks - I highly recommend them!

great team waterproofed my basement very glad to be using these guys thanks…read more Bostons best contractor

Polite, thorough knowledgeable Eric is excellent at fixing the issues and restoring comfort to my…read morehome

We had an issue with our oil burner and lost our hot water. We had originally called another…read morecompany who came out to our house to look at it. They were there for over two hours and finally came to the conclusion that special tools were needed to diagnose the issue and left. We called Eric and he was able to come out in a timely manner. He troubleshot, fixed and explained everything to us in about thirty minutes. (He didn't need any special tool). His prices were half the price of any other company in the area, and as the owner and sole operator of the company you can see he genuinely cares about the quality of his work and customers. I would recommend Eric to anyone and I will continue to use him in the future

I wish I could give more than 5 stars. My neighbor recommended Dave Ritchie to me a few years ago…read morewhen I was converting my boiler's oil burner to a gas burner. Since then, Dave has helped me install a gas line for a gas fireplace insert, and has completely replumbed my master bathroom during a renovation. I cannot say enough positive things about Dave! He's responsive, caring, thoughtful, and extremely skilled (he's a master plumber). His work is indeed impeccable. There's no feeling like the comfort that comes with knowing your plumber knows their stuff and never does shoddy work. He has solved problems I didn't think could be solved. He's bailed me out of a couple of emergency plumbing situations (such as when my contractor ran screws through a water line twice). Dave never leaves a mess behind. He is very intelligent and very professional. I'm so grateful to my neighbor for recommending him! You can't go wrong with Dave Ritchie Plumbing. I look forward to working with him again and again.

Dave and His son Tyler are the best ever. Their work is impeccable. I have had a bunch of work done…read moreby them and could not be happier with all that they have done .

This would be 5 stars if they didn't end up price gouging for a routine maintenance visit…read more I've used them before, once for a routine service visit and once when a radiator pipe was leaking (they ended up also doing our next service on the boiler at that time). The first time they did the maintenance, they didn't drain and refill the boiler, which was always done by any previous service techs. The second time I asked them to (after they replaced the bolt on the leaking pipe) and they did. In June of this year when they came for the maintenance, I mentioned that I'd like the boiler drained/filled again. Steve starts talking about how if I want the boiler drained, there are separate charges since they are different jobs, the burner and the water. This is news to me; every reputable tech has always drained the boiler as part of the service, even when we had an oil boiler, and the charge includes both services. After spending no more than 15 min total on my boiler, I go to write a check ($125 a year ago) and he says he needs to call the office to get the price. Red flag. They did not quote me when I called, but I also had used them before for the same service and knew that if the price went up, say to $150, I would have been fine with that. He returns and says it's $325 and does this song and dance about how their costs have gone up and he's not going to charge me the $125 fee to come out. What? It would have been $450 for a 15-minute scheduled routine maintenance call? I followed up with the office a few times to get an invoice with the 2 "charges" broken out. You guessed it, a month later they have ignored the request. I try to keep my business local rather than go with the big companies. Top Mechanical gave me a great lesson on how the little guy will choose to rip you off if he feels he can get away with it. Go with the big company is the takeaway if you don't want to be ripped off.

From start to finish, this company delivered outstanding service. Their team was professional,…read moreknowledgeable, and extremely respectful of our home. They walked us through every step of the installation, answered all of our questions clearly, and explained how to use and maintain our new heating system so we can get the most out of it for years to come. The installation itself was done with great attention to detail -- they arrived on time, worked efficiently, protected our floors, and cleaned up so well it looked like they were never here. The difference in our home's comfort is incredible, and you can tell the work was done right. It's rare these days to find a company that combines fair pricing, quality craftsmanship, and exceptional customer care, but they truly delivered on all three. We highly recommend them to anyone looking for reliable heating services. We are beyond satisfied!

Paul came out within hours & replaced our water heater. He…read moreis efficient and reasonable.

Couldn't recommend Vona Plumbing more highly! Paul answered our call immediately. He was prompt,…read moreknowledgable, professional, honest and enthusiastic about his work. We had a boiler that had failed and he answered all our questions, thoroughly explained what our options were, had the new system delivered the next day and he immediately installed it. The work was top notch and he would be our first call for any heating issues in the future! Abby Thomsen

Expert plumbing. Very quick to respond with excellent service and quality…read more We have used JAM Plumbing for different plumbing needs - from water heater replacement to pipe issues. The job is always well done.

Quality work but I was not pleased with the way we were invoiced. The labor was very detailed but…read morethe materials were not. We had supplied a majority of the materials for the job. When we received the bill it had one line labeled "materials" for a couple hundred dollars. No itemization. When questioned about it we were told that's just the way they've always done it so we asked for a breakdown. We were told we would receive one, but we never received it. If you decide to have this crew do work, make sure they are as detailed with materials as they are with labor on their invoice. Without a doubt in my mind the materials portion on our invoice was significantly padded...a couple hundred dollars for what amounted to several feet of iron gas pipe and a cap, a couple feet of copper (we provided 90% of it) and one shutoff valve (we supplied the other five). Perhaps $50 in materials if sourced from a local jobber supply, but definitely not more than $200. There's a reason we never received the itemization...they knew they could never justify it.