I have always found the Staff at Wilkinson's in Barry particularly helpful and polite, however tonight I experienced abuse from one of the drivers of their Wilkinson's lorry. I was parked in Evans Street outside the Wilkinson's store waiting for two of my children to come out of the Tesco Express. I was parked on the double yellow lines but only intended to be there for a few minutes. At 6.30 pm the driver of a Wilkinson's delivery lorry commenced to turn right into the street. At first I did not even realize the driver was talking to me but I suddenly became aware of the man yelling and swearing at me from the lorry. I put my window down and asked if he was talking to me he hurled abuse at me. Actually I could not hear what he was saying but by the way he was looking and gesticulating it certainly was abusive. I put my window down and asked him to not be so rude. A man from the other side of the road, outside of the Tesco Express, came over to tell me that the driver wanted me to move. I said of course I would move however there was no reason for the driver to be so rude. As my children arrived I told them that the driver had been very rude to me and I asked the driver for his name, I could not hear his name due to the noise of the lorry. The Driver hurled another round of abuse at me and started to write down my cars registration number. I put up my window and drove of. I am not a difficult person, I care for people in my job everyday. If driver had been nicer I would have gladly moved straight away, probably saying sorry for being in his way. This was a very upsetting scenario which I feel I did not deserve. As for the driver he needs to attend customer service training, he certainly was not a good representative for the Wilkinson company. read more