Caleb the plumber Machen sent out did a great job for us in a professional manner. We have used…read moreMachen a couple of times and been very satisfied with their work.

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

Let me tell you a little about my day and sheer panic phone call I made to Rocky today! My oldest…read moreson took a shower around 1 and I'm sitting in my office working, when my youngest came running up the stairs to tell screaming his toilet was bubbling and overflowing ! I ran downstairs to my shower bubbling up grey water into my bathroom so I ran back up the stairs to kill the shower my son was enjoying. I had just gotten off the phone with a neighbor and called him back told him what was going on and was given Rocky Weavers number. So I then called him in sheer panic mode. When I told him what was going on he said sounds like your septic is full and I can be there n the morning. I have 2 boys single mom but I said okay. 3 minutes later he called back said I had to rearrange things but I heard the panic in your voice and they are on their way! they got here had everything fixed within the hour and now all I have is the daily chaos of raising 2 boys. If I could give Rocky's customer service more than 5 I would. He just saved me from finding a hotel for the night. Thank you for taking care of an issue I didn't know I had. Apparently a root from a bush backed up the lines and they took care of that too! I am truly grateful and now have his number saved in my phone if anyone i know ever needs it!

this company never leaves until the problem has been resolved, thank you for your understanding and…read morecaring people. keep up the good work.

Craig was on it quick. He gave us an estimate we accepted. He told us he would be out on a Monday…read moremorning and he was and the job was finished by the time we got home. Highly recommend Big Daddy!!!

Awesome folks, called to see if they could come a day earlier, they were very polite and…read morerespectful. The price was very very reasonable compared to others.

Amazing, fast and had excellent communication on the time frame to when the issue can be resolved…read more Friendly and had great knowledge on how to handle the job. Cost was very good for the service provided. I will be returning as a customer in the future.

We are new to the septic system. First time we have ever had one. The previous owner of our home…read morestated they had it pumped out twice while they lived here. We trusted that- big mistake! Within 6 months of living here we start having issues. I called around to get pricing on getting it pumped. ROPER's was one of the lowest. My next concern was will they shoot us straight? Will they try and up sell us? They were so transparent, honest and guided us through the process. They showed up the next day and pumped. They followed up. We came up with a game plan on how to avoid any problems in the future. Overall I Will recommend this company to everyone! I will only use Roper and Sons!