I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

This is a nice massage place, very cute and serene. Seems clean. Looks like they also do nails,…read morehair and facials but we got massages from Henry and they were GREAT! Would def come back.

Grace spa did a wonderful job at making me feel very comfortable during my massage session. During…read morethis time, I was the only customer in the spa. I booked a massage with Henry and he was AMAZING. He listened to what my body needed and was able to give the desired pressure in a customized massage. I wish I could find the same individualized massage back home. In addition, my two teenagers really enjoyed their massage by Henry as well. Great experience while we visited Jackson.

I was in Jackson working on a TV production. I thought I had a day off and I scheduled a massage…read morefor same day. Then I got called into work. Long story short, the website was not super user friendly, but I was able to reach someone who was super helpful and helped me reschedule. A few days later I got a massage from Katy N. She was fantastic! She addressed all my needs, the price was very reasonable, and I left feeling much better. I suggest Katy N for any of your aches and pains. She was friendly, professional and really knew how to work out my tight shoulder muscles.

Good communication, courteous and friendly masseuse, gave my wife a great prenatal massage. Would…read moreuse again.

I chose Joslyn at Three Peaks because of the previous positive reviews and was not disappointed…read more She did a great job of making me feel welcome and her massage technique was very professional. After horseback riding and site seeing in Yellowstone I was ready to relax and Joslyn helped me get there. Very reasonably priced, particularly compared to my friends who chose to go to one of the hotel spas.

Very quaint setup with very dedicated staff. The massage i had was great and as requested. The…read morebonus is they don't over charge.

Amazing massage we went 2 days in a row because it was so relaxing and peaceful the hot tubs were…read moreamazing and Stacy the massage therapist was out of this world!Get off your feet and have an amazing time at this spa!!!

Amazing spa - I went two days in a row! First day I had an incredible massage with Jen. She is…read moreoutstanding, she knows the body. Probably the best massage I have had in years, so good I went back the next day. Not only did she give me a massage, she explained more thoroughly than my doctor about what was going on with my body. Following the massage she recommended exercises to help me with my issues. After the massage I had a great pedicure. The following day I had the top of the line facial with Celeste. Again, amazing. At first I was a little concerned about the price, but they were having a special that included special exfoliations and the facial was an 1 1/2 hours. I was not sure I could handle that long of a facial....time flew, she is so knowledgeable and explained what she was doing through the process. She does a great facial massage, arm, and leg massage. I do not understand how this place does not have any reviews. But they are worth 5 stars.

I had the pleasure of experiencing a fabulous massage while visiting Jackson. Very luxurious and…read moremany amenities to enjoy. If you are able to make time book an appointment you will not be disappointed!

This place is so awesome. We were on vacation for a week and came to check out the spa since we are…read morestaying at the rv resort at the same place. It was amazing! I wish i wouldn't have waited til my last day. The two ladies in there were super friendly! And the spa is done up so nice. They did aromatherapy & hot towels! Better than massages we get in Vegas

After a very subpar experience with a mom and me mani/pedi, I brought the situation to the…read moreattention of management. The service took over 2 hours, even though we were told between 1-1.5 hours. The polish job was terrible (in part because the polish seemed old). Several of our nails weren't completely painted and there was bubbling and lumps on many. There was no buffing so the edges were all rough from the emery board she used to file the nails almost completely down (no clippers). The manager was quick to respond and stated she would discount my service and I would see it in a few days. She was appropriately responsive and apologetic. That was on July 14. It is now August 7th and the manager has stopped responding to my messages and we have not seen any refund in our bank. It is disappointing that she has not acted in the good faith she promised. I suppose since we were traveling guests she realized that our return visit wouldn't be affected. My family does plan to return to the Resort the salon is located on, but we will not be using the salon again. The gal that performed the service was VERY friendly but stated she was a massage therapist. I was informed when I booked that I would not have a nail tech, but that we would love the results. I was not expecting a full and beautiful mani/pedi for my daughter and me, but this experience wasn't even decent. Again, the gal was very nice. But the value of the service fell far below the price. I do not recommend this salon unless you are with a known specialist. And even then, I do not have faith that management will professionally handle complaints if your experience requires any intervention.

I made a massage appointment for my last day of snowboarding and suddenly it started dumping…read morepowder. We decided to stay an extra day and I asked the spa to move my appointment to the next day. I was worried I'd be charged a fee for moving it at such late notice but they were super sweet and accommodating. The spa area is beautiful. I have had a couple nice massages (at the Plaza Hotel) and the rustic but elegant spa upstairs in this hotel is my favorite. The robe was so soft, the hot tub was huge overlooking the mountains (and the floor is girls only so you can strip down), and they have two amazing showers with tons of shower heads and a sauna. My 50 minute massage was reasonably priced for an on-mountain ritzy resort - only $135 - and Jackie did an AMAZING job. I've asked masseuses to work on my glutes before but they never really do it. Maybe it makes them uncomfortable. But Jackie spent a while getting into all my painful spots and was really great to talk to without overdoing it. Definitely get a spa treatment if you stay in this hotel! Or if you really can't... at least check out the ladies' spa floor.