Whenever I have had questions or needed help, your team has always provided prompt, accommodating and above and beyond great customer service. Thank you for making our experiences a true pleasure!! read more

all contents arrive frozen solid with dry ice. packaging is compostable and recyclable. customer service is responsive, helpful and friendly. i have been a member for many years and have always found their products to be delicious. i also appreciate the flexibility to allow delayed shipping when needed. i have never had a complaint and never looked back! read more

These guys are amazing. When ever there has been an issue with shipping these guys have stepped up to make sure we're were satisfied. Not only do we have boxes shipped to us at home, but we also send monthly boxes to our two young adult sons. The variety and flexibility of what is available is un matched. I compared Wild Pastures to 5 other brands twice now. They won. Oth time hands down. Price and variety of proteins was the biggest difference. We appreciate their customer service as much as their product. read more

I love the mission and model of Wild Pastures. So I signed up for a subscription, and received my first order in a timely fashion and it was packaged well. The chicken and meat I got was very good (beef not "great"), but I was still in to continue the journey. That is until I went to customize my next box order. The interface is really clunky and non-intuitive. Being unable to delete items even though I was exceeding the original box $dollar amount. I appreciate that this is probably a small business that is coordinating a lot with their various suppliers. And I want them to be successful. I just need a really easy and far more flexible web/cart experience to earn my trust for being a subscriber. So I cancelled my subscription. But saying that, I still see myself using them as they had a ton of unique cuts like oxtail (for my husbands favorite Osso Bucco), beef bacon (haven tried it yet but I'm excited to). read more

I have been a customer of Wild Pastures for many years. Their selection just keeps getting better and we enjoy the taste and the quality so much! It is so easy to change up my order to keep variety and their customer service is superior. In six years, I have had a single issue and it was resolved literally overnight! The best part is knowing we are consuming food that is clean and that we can trust! read more

Everything has been great!! Their Customer service is the best! Sirloin steaks are soooo good!! Chicken is too. I am on a subscription for every month. read more

So far I've received two orders and have been pleased with the delivery and quality. I do have to say being a new customer my interaction with customer service has been a positive experience. read more

we meat products through wild pastures for close to two years now we have referred this company to several of our and to speak highly because we are very pleased with all the products and with the customer service and support system that they have built-in to their online business. I feel sure that I could ask any question about like where the meat comes from or anything in regards to their products and I would get a quick and honest and accurate answer. Thank you very happy customers Dale & Jimmy Jines read more

I absolutely Love this meat and service! such Great quality & I know what I'm eating! the price point is very good too! I recommend my entire family and they love it at well! read more

I've been ordering from Wild Pastures monthly for almost 2-years now and I'd say their meat quality is Great and Customer Service is Excellent! There have been a few packaging issues caused by the dry ice BUT the Wild Pastures team has always communicated with me quickly to find a reasonable solution-- and that's improtant with any business. - I Definitely Recommend this place for product quality and outstanding customer service! read more

I've never been disappointed in Wild Pastures. Even when a box was delayed by shipping, they made it right.

Customer service is outstanding!!! Prices are so reasonable & to be able to get organic & grass fed delivered to your door-just can't beat that!!! Strips, filets, pot roast, flank, wild sockeye, chicken & that barely touches the selection! Love it, fan for life!! read more

I tried a local grass fed farm the the meat simply did not have the flavor or texture of Wild Pastures, so I came back. Couple that with the amazing Customer Service and this girl is one happy camper. read more

For me, it's all about quality AND customer service. Wild Pastures consistently rates the best on both. Plus, they pack the boxes so efficiently, so I am getting one neatly packed box (instead to two disheveled boxes that I receive from a different source). Wild Pastures is my favorite supplier of high quality meat for sure. read more

I'm just using the last of my cancelled wild pastures meat tonight. As another reviewer noted, it seems the vacuum sealing isn't great, but since there is no use by date on the package, I don't know if that was the problem. I keep quite a lot of food in my freezer and the lack of date is ultimately what made me stop my subscription. I have to cycle what I have! They told me it was labeled with a code by industry standards but at least 2 packages I had at the time they told me that had no numbers, lots, or any sort of label other than the outside telling me what it was. Now obviously if vacuum seal fails, the meat is freezer burned. Some of the beef cuts I got were quite tough. I just attributed that to grass fed? Though bison is grass fed and not usually that tough. Even young venison is not as tough as the strip steak I had. It's a great concept and food arrived fine and I'm sure much healthier than grocery store, but ultimately I simply MUST have a date on my food. Especially for the prices that are charged. I do support local farmers. I just do it in person now. read more

We really like the meat we get from Wild Pastures. And their customer service is excellent. They are very responsive to any questions and communications that we have. Their website is easy to use and provides a lot of choices. We always have the option (though we've never used it) to delay or reschedule our orders. The meat arrives in good condition and is still frozen solid--even here in the deep South. I've recommended Wild Pastures to many of my friends who are looking for grass fed meat with no added chemicals. read more

Great customer service and good quality products. Everyone's looking to eat healthy as much as possible. I did ask for a change and I didn't get the impression they tried their best to make the change, but overall the meat quality I received had been good. read more

Always great tasting products and their customer service is top-notch. Love being able to modify my order, adding specials or changing options. Been a subscriber for at least 5 years, great decision! read more

Was notified of my shipment (day after changes allowed) and it was hard to figure out how to contact them via website. I clicked on 'contact' looked at nearly all tabs, finally got a chat up and then waited about 30 minutes.........but was able to make ship date change and was treated very courteously. Other than the difficulty in making contact, and the late order processing email, it was a good interaction. read more

There was quite a mix-up with my order and it took quite a few tries to get it straightened out but, in the end, all was resolved positively. The beef I've purchased is good, minus the few chunky bits of grizzle that I've found when chewing. The prices jumped significantly since I began this service over six years ago but, I guess that's to be expected. Delivery right to my home is a wonderful perk! read more

The food was very good and it was delivered promptly. The price was very good and I like that there are no antibiotics and the food is very healthy. read more

Products are fantastic! Offers are great and customer is able to adjust the orders and timing of delivery. Great customer service also.

We have been Wild Pastures clients through several orders now. Every product that we've tried has been exceptional! Delivery is perfect, sizing of each item is very convenient, the capability to customize each order is very flexible and customer service is exemplary! I strongly recommend Wild Pastures! read more

All of the meat is high quality and I love how Wild Pastures does business and how they farm the animals. Customer Service is always very helpful and quick with their response. I have been a customer for many years and will be for the future! read more

The meats are of high quality. That combined with amazing service is a winner. The price for the quality is a true value.

Just got our first order last week. The bacon was outstanding, and we roasted a whole chicken tonight and it was so tender and tasty. Still have more to try and are looking forward to it. Love knowing what I am eating is good for me. I am going through chemotherapy so am being very cautious what I put in my body. Customer service was prompt and very helpful when I needed them. Will recommend. read more

I have ordered from several farms. But I truly like Wild Pastures the most. The beef, chicken and pork always taste fresh and are packaged extremely well and with clear labeling. I love the variety of cuts offered. But the best thing is the flexibility to change, add, or subtract from the order. I love being able to swap out cuts and meat type for something else for any given monthly delivery. I'm not locked into the same cuts month after month. The deliveries are prompt and arrive nicely frozen. The customer service is responsive and friendly. I highly recommend this company. There are many out there. Many new ones. But having tried at least 1/2 dozen of them, this one is the best. read more

After trying other companies I really love Wild Pastures. Great quality food, awesome customer service.

Wild Pastures provided excellent customer service when I was not satisfied with the quality of the New York Strip steaks I received. They were genuinely concerned about getting to root cause of the product quality and are providing replacement steaks. read more

The meat is high quality from small ranchers, tasty and always on time. Customer service is always prompt and friendly.

I'm so glad to have discovered this company! Not only are their products superb; so is their Customer Service. Top Marks from me!

The packaging was not sealed correctly, so the meat was rotten or freezer burned in my fridge. I brought this to their attention, including pictures, and they refused to refund or replace it. Don't buy it! read more

This company has been so very accommodating and straightforward for over a year. The CS is honest, communicative and there are still live people with character integrity in this country. It was wonderful dealing with them. I hate to part ways but life happens. Best wishes for many years WP! read more

My experience with them has been horrible. I placed my first order with them on 5/19/2026 and here it is close of business on 5/26/2026 and my order is still locked, hasn't been filled and hasn't shipped. Good luck getting a hold of anyone to inquire about your order. I cannot find any contact information for them and have been forced to use their AI Chat window to send my inquiries and even their BOT is unresponsive and ignores you. They say orders will ship within 1 - 3 business days and certainly by day 7. Tomorrow will be day 8 and I cannot find out anything about my order. They sure were quick taking my money though. I will not be using this place again and will be going back to using Heartstone Farms. I always received my order on time ( within 5 - 7 days after placing my order, and I was always able to get a hold of someone for support. Wild Pastures is COMPLETELY disengaged from the customer. Just absolutely unbelievable. read more

I've been buying their amazing meat for a couple years now. My daughter has histimine intolerance so needs her meat as fresh as possible and Wild Pastures delivers that for us. Also, beef bacon! I had never heard of it. Wow, what a product. We cook the bacon and then cook whatever other meat we're having, in the bacon grease. Absolutely fantastic and every bite is delicious. I highly recommend this company. read more

I just love Wild Pastures! The variety of meats, the customizable boxes, and the ease of pausing my shipments as long as I want if I have too much product!! Not to mention their customer service is top notch. I mentioned once that the shaved steak I received in two different boxes were cut very differently and they immediately reached out to get my feedback and do a quality control. They called one day after noticing that my box was lost and hadn't arrived, told me they shipped out a new box that day.... It showed up before the original box(but it had to be thrown out because it was already thawing from a USPS mess up)! They offer amazing seasonal meats like spiral cut hams, they put a gorgeous giant wild pastures cookbook for free in one of my boxes this year for being a long-time customer!! But the icing on the cake is the fact I know for certain I'm always getting pasture raised, ethically slaughtered, USA meat!! read more

The meat is amazing , I feel healthier eating this meat , I have health problems and this meat helps me to stay healthier, I've been buying this meat for 3 years read more

Have been a customer for over a year. I appreciate the quality products and the control over selection and delivery. Minor glitches were handled quickly and professionally. Great customer service! read more

I love this company and their products. I prefer them over another farm where I previously ordered. I just find a noticeable difference in the freshness and flavor of the meats I order. I get a ton or compliments on how tender and juicy my chicken breast turn out! Re customer service, they are quick to reply to any questions I have, and resolve in a friendly and professional manner. I recommend them all the time! read more

'Ono'licious The investment is well worth the journey of enjoying quality meats and seafood.