This is my second sofa purchase from Capital Discount Furniture. The first sofa I bought at the…read moreshowroom, where several very helpful salespeople answered questions and showed me options. Lots of choices and really great prices. I just bought a sectional from Capital Discount Furniture website. After I submitted the order, I got a call to verify the details. The sectional arrived a couple of weeks later. Delivery direct to my living room was seamless and professional. Robert and Adrian let me know when they were on their way, put the sectional together, took away all the packaging away. Great service! Folks, don't over pay for a hyped up social media sofa brand that takes 6 months to arrive. Support your local business and save money at Capital Discount Furniture!

Got a loveseat from here recently and had a good experience! The parking lot wasn't super large,…read morebut we were always able to find a spot when we visited. Inside, the sales reps were helpful without being overbearing, and they had a good selection of items in the store to try out. After we decided on which loveseat to purchase, I used the website to order it, and it arrived about two weeks later in perfect condition. The men who delivered the loveseat did a great job setting everything up, other than leaving a little bit of trash on our driveway :) Overall, not sure if we'll be getting any more furniture in the near future, but I'd definitely consider ordering from Capital Discount!

Just received our new set of couches and I couldn't be more pleased with them!…read more Everyone from discount furniture was very helpful throughout the whole process, from selecting a couch- to the delivery. The women in the showroom were very knowledgeable & made the purchasing process seamless. The color couch we wanted was not something that was in stock & was going to take 6-8 weeks to be delivered, which we were fine with. They had plenty of other options that could have been delivered sooner but this was the one we really wanted. They had everything delivered to us within the given time frame! The gentlemen who delivered the couch were professional & efficient. It had been raining on the day of delivery so the ground was wet, but they got the couches in our back door and not a spot on them. Very reasonably priced furniture & a great team to assist you! We will definitely be stopping here first for any future furniture needs.

I wasn't looking for a couch this day! (5/23/25) (I needed a new one-mine was 20yrs old!) Another…read moreperson (Lynwood-Mattress Firm!) gave me this suggestion/check into!! I'm So Glad/Happy he did!! I was greeted by "Jennifer!!" immediately!! Is/was Wonderful/Very Friendly/Helpful/Knowledgeable/Caring/Patient/Great Listener to/for me!!! I told her what I was looking for! We looked around/Jennifer stayed with me till I was satisfied /done looking around!! (even when other customers were there looking!!) As I was leaving-it hit me-the "perfect couch-color "I was looking for-wanted!! Wasn't sure about-left store-but couldn't stop thinking about it!! Came back and bought it this day-couldn't pass it up!! Again "Jennifer" was right there to help with the sale!! "Kathryn" helped with the buying/getting delivery set-up!! Again Very Friendly/Helpful/Patient/Great Listener!! I also hesitated on the price for it!! After shortly thinking about price I decided it was worth it- a Great price too pay!! I needed it delivered!! Within a days time it could be delivered-by my Great surprise!! The "guys!!"(Frank/another gentleman!?" Sorry if I don't have the right name!!) that delivered "my new couch!! were Very Careful-Gentle/Right on the time said it would be delivered/Helpful/Friendly!! THANK YOU ALL FOR YOUR KINDNESS!!! (will be back again!!)

Purchased a beautiful cabinet from them. I have bought from Sweet Dreams as well. They are always…read morewarm, welcoming and wonderful to do business with

This is my go to for furniture needs. Family owned business and always helpful. Quality and well…read moremade furniture selections. If they do not have what I am looking for, they will order it and delivery is free.

A lift chair was purchased the last week of August. Upon delivery problems were experienced but…read morethe delivery person got it to work. The next day the chair didn't work. T.M. called to report problem. Diane came out the next day to check out the problem and confirmed that it was not working. She said a new chair would be provided. TM had to go to the hospital and rehab. Upon her return on 9/30 she followed up to get the replacement chair. She was told that the manager was out and no one else can resolve the matter. In the interim TM is having difficulty moving about because she doesn't have a functional chair. Need immediate action to replace the chair before additional health issues are created or refund of purchase price (paid cash). Was told it takes 10 days to get a refund. This is totally unacceptable customer service. I can't imagine a business that can't take action because the manager is not there. Make this right by replacing the chair immediately.

I purchased a dryer here about a year and half ago with a warranty…read more After a few days, it would not start when I hit the button. I called the store and they brought a new one out 2 days later. Lately, the door switch has not been working correctly and I had to keep messing with it to get it to start I called Schewels on Saturday. They notified their repair shop, but they were closed. First thing Monday morning they called me, I explained the problem, and he came out within the hour and repaired it. Best customer service I've seen in a long time.

Have ordered twice from this store, and neither order was put through. Recently, in February 2021,…read moreI ordered a recliner. We were told it would take several months bec of COVID backlogs. In the middle of June, I called to inquire. Larry said he would check and get back to me. Never got any call back from anyone. On July 9th, I called back and he told me again he had to check on it. Next day he called back to let me know my chair had not even been ordered. Same thing happened several years ago when my wife and I both ordered recliners. Hers came in about two weeks, but when I asked about mine, they said there had been a mixup and it was not ordered. I had to wait another 3 weeks for mine. Sorry, but I won't enter that store again. Not waiting for the 3rd strike!

Larry was a great salesman. We bought several items for the home. They were able to deliver the…read moresame day.

Delighted to have found this family-run NC business. The owner helped me pick out a sofa for my…read morehouse. He spent like 20 minutes walking me through all the options and describing the craftsmanship. He really could not have been kinder or more patient with me. I left feeling super excited about my new sofa, and happy to have spent my money on a piece of furniture crafted in NC and sold by a fellow Tar Heel. Will definitely be back.

Great customer service. Purchased 2 love seats and 2 recliners last year. Love them. One of the…read morebuttons came loose on the recliner, brought it in. Problem was corrected and they delivered the chair. Thank you Phillip & Brian & delivery folks !!