Nice owner. If you have a picky eater of a bird, they will mix the food for what you want…read more They aim to have happy customers (the birds.) Call ahead to put your order in and it will be ready for pick up. Have a happy bird, shop here.

Great place to pick up food from Joan, I was sad about…read morewings of the world closure so happy to know that the have a good legacy

One of the best most friendly pet store with a great variety of choices in toys, food, cat toys,…read moreclothes, and the people are amazing. There is downstairs up pet wash self-serve and they also the only place I've ever seen where they have a Weight Watchers for dogs where dogs get Wade And if they lose weight, they get a toy so I highly recommend come visit the store and speak to the wonderful lady named DJ. She is very well versed in all of the dog food products that they sell. I will definitely be coming back to see them again.

The best customer service. Will never go anywhere else. My dog loves it there and is always happy…read moreto get baths and get treats.

Do not waste your time applying to this place. Businesses need to learn to respect their applicants…read moretime, and my partner walked in to his interview just to find they had already hired someone. Extremely unprofessional and disrespectfu!

Jamie did a great job cleaning up my 11yr Shih Tzu. His eyes are so big and bright now. He recently…read morehad to switch to a wet food diet that kept getting stuck in his fur causing dread locks in his chin. She also did a great job cleaning up his tail. It's still fluffy, but short enough where he won't be sweeping all the leaves up as he walks.

Great location right next to the mall. I purchase my fishtank necessities here, also I get my dogs…read moregrooming needs taken care off. Mayra helped me out today with Roko. She's great, Roko really liked her. I love the convenience of setting the appointment on the mobile app and dropping him off. Mayra did a full check up on him. From ears to nails, prices are good. Only reason for four stars is that PetSmart stop carrying Rokos food. I would of liked to do all my pet shopping in one location.

Consider this review a public service announcement: Avoid this place and go to Petco instead. It's…read moreabout a block away. You can thank me later. SUPER aggressive employees that are rude and extremely sarcastic and condescending. It's pretty rare that I can walk into a business and have such a negative experience within 20 seconds of interacting with an employee that's so bad I turned around and immediately walked out. Maybe it's just an issue with the "plump" woman at the front? One can only hope she's an isolated issue that a manager will "handle."

The Ellensburg Pet Center is a key player in the fantastic downtown Ellensburg experience! There is…read morea great selection of products, and the employees and owners really care about you and your furry friends! All of the staff are approachable and knowledgeable, and will go out of their way to help you with whatever you might need. The store carries high quality products, none of which have ever disappointed me. My personal favorite is the fantastic variety of collars, leads, doggie seat belts and connectors. As someone who spoils her dogs and enjoys variety, this is great! Also, for those of us that have pets that look sideways at a bathtub, there's a great selection of waterless shampoos that have made my life so much easier! EPC is the place to be for all of your furry friends needs! P.S, If you bring your dog in, there is a 110% chance that they will get a free dog treat!

As some who has kept fish for a long time, there is something wrong with every single fish I buy…read morefrom this store. All of my other fish are thriving but for every fish I buy here they all die within a month.. I have called before and told them they gave me a sick betta fish and their reply was "it must be your fault"

What a horrible experience. They had my dog for 5 and a half hours . Claimed that they could not…read moreget her undercoat to dry. So when I picked her up they showed me her tail and said something about a gland. Nothing about the fact that they had cut her tail . Het tail has been oozing all night and day. I was lied to. Nothing like this has ever happened before and my dog has been getting groomed for the last 5 years every month. I do not recommend this place at all!

I visited this store over the weekend, really looking forward to adopting a bird. Before driving an…read morehour, I called ahead to confirm if they had birds for adoption or if it was just a supply store, as I was specifically interested in that. The guy I spoke with said yes, they do have birds for adoption, but didn't clarify much beyond that. I assumed it would be like a Petco-style place where you can meet and adopt birds. When I arrived, I was shocked by how dusty the store was and how poorly maintained the cages looked. The birds' habitats seemed depressing and unsuitable -- definitely not the kind of environment where birds should live. When I asked about adopting a bird, I was told flat out, "THEY ARE NOT FOR ADOPTION." I was confused because didn't I call to ask that? And they said yes? Then I asked, "Neither of them?" He said only two types of birds were actually available for adoption, and those were the same birds you can find at Petco. If I had known this, I wouldn't have driven an hour I was specifically interested in African Grey parrots, which they had but not for adoption and since they are not available at Petco, I thought they would have one there for adoption. We were looking at the birds and we were never told "if you are interested in adopting these are available" which I would've appreciated. I decided to go to Petco after which is 5 min away from my house! and got a jenday conure bird there. Anyway, I ended up buying some sunflower seeds for a bird I already have at home, but he wouldn't eat them, which was weird because those are his favorite. It turned out the bag was expired, which explains why. Overall, this place felt really poorly managed, especially regarding the birds' living conditions. They desperately need better habitats that allow the birds space to stretch their wings and have a more natural, healthy environment. I do not recommend this place.

I love this place! They are so helpful, and if they don't have what you're looking for, they will…read moretry and help you to find it. Their prices are very reasonable. I wish they had more dog toys, but that's a small issue, since they are available in a lot of other places. I HIGHLY recommend them to anyone who has or wants a pet!

Only pet store in town. Moderate selection, but decent for a little store. I felt like I was a…read morebother to the worker that "helped" me. Not that great on customer service, but you can find most pet basics there.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

Fantastic selection, knowledgeable staff who have been working there a long time. Beautiful set…read moreups. Fun way to spend the day!

Love petco. Sometimes they make returns difficult but besides that my puppies are always happy to…read morego there

Went for water plants and no one would help after asking 2 people. Asked the 3rd person she told us…read moreto wait 10 minutes and walked away, workers have no idea what they are doing, they are just collecting a paycheck... sad

Even though the store is small. I was surprised to see how much animal feed there is. For all your…read morefarm animals to house pets exotic and wild birds. I think the only animal food they don't stock is fish and reptile. I went there for Rabbit food. Owning a Flemish Giant who eats a lot I like the selection for Rabbits. The prices in my opinion is very reasonable. I was able to interact with a couple of employees. Very nice there. It is definitely worth the short drive from Yakima. I also like how you can buy small bails of hay very reasonable price.

I ordered a product online, upon searching their website it said it was unavailable in-store so…read morethat is why I ordered online. I ordered, paid, and thought all was good. My card was charged immediately and then two hours later I got a text stating my order was canceled, there was no call, no reason just canceled. So I call the number I found and asked about the cancelation, the lady was rude and acted like she was doing me a favor by even talking to me, i asked about the cancelation and she stated the product was not available at the local store. I informed her I knew this but the website said I could order it online and have it shipped and if it was unavailable from another store or warehouse. She said she didn't know it was unavailable at the store locally so they canceled and she hung up. ON an up note, amazon had the product and is shipping to me for no delivery charge (tractor supply charged $6.99). I tried to keep my money local and buy from a local store, however, if they completely lack any customer service people will continue to move to bigger online stores. Too bad all it would have taken was her being decent.