I really don't like leaving bad reviews, especially for small businesses but this was a terrible…read moreexperience for me. I initially called (Dec 12) because I could tell there was a leak somewhere (damaged floors) and assumed it was my hot water heater. I just bought this home a few months ago, so still learning its quirks. He was able to come out the following day (thank goodness.) The guy said the element and thermometer were bad but couldn't find a leak. I suggested maybe it was a pipe under the house so he went under to check...and it was. So he fixed that and said he would be back on Monday (this was Saturday) to fix the water heater. He changed the time Monday (Dec 14) twice and then just didn't show. I received a text at 8:26pm saying he would be there the following morning. I acknowledged that was fine at 9:06pm. The next morning I received a text that he didn't see my response so it would be afternoon, by 1pm. I was already off of work for this so I continued to be patient and said that was fine. He came at some point that afternoon, changed the element and thermometer and flushed the heater. I took a shower that evening (Dec 17) and it was hot. The next morning it was cold. I called him Dec 18th at 11am to discuss. He said he would call me back, I waited patiently and received no call back. Friday, I'm working, comes and goes with no call. Google helped me find and hit the reset button which allowed me a hot shower. Saturday (Dec 20) it's cold again. I went to work, and called him AGAIN at 11:28am. He said they'd be there Monday to replace the other element. I informed him that also the valve where it was flushed is now steady leaking. He sent me a text to confim he would be there Monday between 1 and 3 so again, i take off work Dec 22 so i can be home for this. Guess who doesn't show at 3! So I sent THE most polite but firm text I can muster without losing my absolute mind. Response is that someone else was supposed to tell me it wouldn't be Monday. No new time. Just blame shift for MORE bad communication. Tuesday, I take off work again, and get a text at 9:11am "Are you free now." So he comes and goes. The next morning, no fcking hot water AND its still steady leaking so my floor is now fcked in that room too! I sent him a text yesterday, I've had family in the last two days, i told him i realize it's Christmas and it can wait until after. Here I am 10:30am on Dec 26th he has read my text and not responded. I started with a floor that was showing issues, a water heater that worked mostly OK was WAS NOT LEAKING and now have messed up floors in two rooms, no hot water for two weeks and a leaking water heater. The communication is horrible. The knowledge is clearly not there, the ownership of problems caused is lacking. This is really poor business behavior all around and I do not recommend. I paid this guy nearly $1k to mess up my water heater and my floors and then skirt responsility. Merry Christmas.

I googled plumbers in Joplin and saw MVP Plumbing. They had good reviews so we decided to give…read morethem a try. We called and were able to get an appointment. They arrived when they said they would. Levin, was extremely courteous and was so fast repairing the seal on our toilet. He even cleaned up after the install. Call them today for your plumbing needs! MVP Plumbing were very responsive, courteous and a great value.

We needed our water main replaced by a Master Plumber. B.E.S.T Plumbing came out and did an…read moreexceptional job and charged us less than the quoted cost. I couldn't have asked for any more! Thank you!

Very pleased with the work that was completed. From getting the estimate to completing the job it…read morewas a very positive experience. New toilets, vanity , garbage disposal and faucets, I would highly recommend Budget Plumbing.

This company has went above and beyond with their service. While American Homesheild sat in their…read morenice comfortable offices & desks. The owner fought for us every step of the way and tried to explain to American Homesheild what we needed they refused to give in to Budget Plumbing. My husband has cancer of the throat (had to have his voicebox removed), lung cancer and is now undergoing test to see if he has liver cancer also. Our water heater gave out on us and we had been out of hot water for over a week. While the people at American Homesheild decided (which I am sure none of them have ever had done any physical plumbing themselves) decided for the plumbing company to just change a valve. I tried explaining to them about my husband's condition & it made no difference whatsoever. Even if it would be over 3 weeks to get the part in (the plumber had a new water heater he could install) American Homesheild decided that we could wait for that. Thank God the men at Budget Plumbing were able to get this valve in that the "experts" at American Homesheild said should work. We have done business with American Homesheild for over 10 years, faithfully paying our bill every month and this is the way they treat their customers. Sorry for going on but I highly recommend Budget Plumbing. Excellent work & an awesome group of guys. God bless them all. John & Linda Steer

I picked Next Generation GayLen Plumbing purely because I saw the word gay in the name and said,…read more"That's my people." And listen... best decision I've ever made besides coming out and getting a Dyson. The plumber showed up ON TIME (which in gay time is basically early), smelled like cedarwood and confidence, and fixed my sink like he was auditioning for HGTV. He even complimented my houseplants?? Like sir, do you want a tip or a date? The job? Flawless. My pipes haven't been this tight since Beyoncé dropped "Homecoming." Water pressure? Giving power top. Clean-up? He left the place neater than when he came in. I almost cried. So yeah. Call it fate, call it branding genius, but this gay went with GayLen and I will NEVER go back.

Trevor with Gaylen Plumbing came to my mother's house that is for sale. He was very personable and…read moreeager to solve my problem. He ran an auger through the sewer line and bored out some tree roots. The price was amazingly reasonable especially compared to the plumber a potential buyer brought in who said it needed a $10,000 repair. It's always nice to find tradesmen who are honest and reasonably priced.

We had Ali Deep Clean some of our Air Bnb's and she did a Great Job! We are happy to have her keep…read morecoming back out to give our regular housekeepers some help with the Deep Cleaning Needed. She's worth every penny, very efficient!

We called for Sunday emergency service. Even though they were busy they​ swung by to stop our leak!…read morePerfect job and very quick. Cost was definitely worth what we received. Hot water heater failed and was unstoppable. Replaced within 24 hours after the leak was stopped within 2 hours.

Shout out to Johson Plumbing!! We had a very old rental that the drainage plumbing had really just…read morecrumbled. Josh and team came in and handled the job perfectly in a very professional and effecient way. He was willing to answer all the quetions we had about what needed to be done, knew his business, and took care of the job for us very quickly. Unlike others, he actually answered our phone calls and text quickly and with a super good attitude! This is definately the company to go to for your plumbing needs. We will never use anyone else!!

Brad and his crew installed a complete unit, removed and disposed of the old unit, and returned the…read morefollowing day to double check everything was working without issues. Getting to the unit in the attic was a challenge, and they were extremely careful with walls, flooring and doorways. Price and equipment was competitive, but the service was beyond expectations. All three gentlemen were friendly, knowledgeable, and helpful. They went above and beyond, including clearing the drain lines to all my units, cleaning up (including vacuuming) all areas, and answering all my questions. I highly recommend this small business. Carl Junction, MO

I called Barones on short notice to check out a couple issues with our AC unit and was surprised at…read morehow quick they were able to come out. They serviced the unit, cleaned it, diagnosed some issues and had the part we needed to replace the very next morning which he came by and replaced as he promised. The cost was reasonable and he seemed very knowledgeable, even tho we had a custom unit. Proactive and professional. Will definitely use Barones for all our heating & cooling needs in the future!

I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.