I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.

Leaking drain under my bathroom sink.. Daro Contracting had it estimated, product located & repairs…read morecompleted all w in less than an hour I believe! it was so fast & I was able to use my drain w no issues as soon as he was done.. no waiting on anything to dry or set.. fastest professional repairmen I have ever experienced... Highly recommend Daro if u want it done fast & effectively all w in a great price!!!

Brad and his crew installed a complete unit, removed and disposed of the old unit, and returned the…read morefollowing day to double check everything was working without issues. Getting to the unit in the attic was a challenge, and they were extremely careful with walls, flooring and doorways. Price and equipment was competitive, but the service was beyond expectations. All three gentlemen were friendly, knowledgeable, and helpful. They went above and beyond, including clearing the drain lines to all my units, cleaning up (including vacuuming) all areas, and answering all my questions. I highly recommend this small business. Carl Junction, MO

I called Barones on short notice to check out a couple issues with our AC unit and was surprised at…read morehow quick they were able to come out. They serviced the unit, cleaned it, diagnosed some issues and had the part we needed to replace the very next morning which he came by and replaced as he promised. The cost was reasonable and he seemed very knowledgeable, even tho we had a custom unit. Proactive and professional. Will definitely use Barones for all our heating & cooling needs in the future!

Quick service, great customer service and great knowledge of the service needed. As in the past…read morewell pleased with the service and results.

They came out and installed my new whirlpool tub. They were very courteous and knew what they were…read moredoing. A little expensive but worth it.

Had a AC failure in the dead of summer with temps in the 90°+. Called at 2:30pm on a Monday. Had a…read moretech onsite an hour later. Chris their tech listened to the symptons and jumped right into troubleshooting the issue. Determined the issue informed me that the part needed would'nt be available untill Tuesday morning. The next morning they called first thing and informed me they were on their way. An hour 15 min. later the problem was fixed and running again as it should. I can't stress enough the quality and professionalism that this company truely provides. They even took a loss in cost and charged me less than they quoted. They are the ONLY Heat and Air company I will ever use again. Old school honesty and AAA+ service Thanks Dustin, Chris, Joe.

Pleasure, quality of our lives much improved. We had water intrusion under our home necessitating…read moreduct replacement and a new a/c heating system due to mold and rust issues. one can really tell our old system is gone by the air quality and the very quiet system they installed.

We had a difficult well situation that Chris Demery helped us with despite his busy schedule. We'd…read morerecommend them to anyone needing a well.

I called several times over the last couple of weeks to get a return phone call or a technician to…read morecome out to see what was wrong with the water well system. I left messages both on their phone system and spoke to the receptionist several times. Despite this Chris the technician refused to return any phone calls or come out for evaluation. Extremely poor follow-through and customer service

I picked Next Generation GayLen Plumbing purely because I saw the word gay in the name and said,…read more"That's my people." And listen... best decision I've ever made besides coming out and getting a Dyson. The plumber showed up ON TIME (which in gay time is basically early), smelled like cedarwood and confidence, and fixed my sink like he was auditioning for HGTV. He even complimented my houseplants?? Like sir, do you want a tip or a date? The job? Flawless. My pipes haven't been this tight since Beyoncé dropped "Homecoming." Water pressure? Giving power top. Clean-up? He left the place neater than when he came in. I almost cried. So yeah. Call it fate, call it branding genius, but this gay went with GayLen and I will NEVER go back.

Trevor with Gaylen Plumbing came to my mother's house that is for sale. He was very personable and…read moreeager to solve my problem. He ran an auger through the sewer line and bored out some tree roots. The price was amazingly reasonable especially compared to the plumber a potential buyer brought in who said it needed a $10,000 repair. It's always nice to find tradesmen who are honest and reasonably priced.

Our AC went out on the hottest day of the year, he came out at 930pm, diagnosed the problem,…read moreacquired a new unit and got us cooling within 2 days. What a great response, very friendly and responsive. I know who I will recommend to all of my friends. Prices were VERY reasonable, and service was top-notch.