This is an updated review. The Company specifically Jamie the Co-Owner contacted me through text…read morebecause she didn't like the fact my photos show the before work photos first. She wanted me to change them around. I refused to and haven't change photos. About 2 weeks later she then calls me and wants me to change the photos. I explain that I will not. I stand behind the way I posted everything. She said it is unfair because people will not read what I wrote and only look at the pictures thinking the mess is what their guys did. I disagree and stated so. Again she wants me to change the pictures because she insists people will not read my review because it is too long. I feel she was pushing bordering bullying me to do things her way. Because my thinking is not her thinking. Well, I am not one to be bullied. I believe most people have more common sense than the ones that do not. The other people in the room heard the conversation on speakerphone and agree. Therefore I have downgraded my rating of the company as a whole, due to their office business practices. If you read the whole review you will read why I say this. GEISER PLUMBING Carl and Jake did a great job fixing a mess that looked like a 2 year old put together and put in a new water filter system we bought to be put in. Carl and Jake? was courteous, efficient, professional and clean. They cleaned up as they went along. Any requests made regarding how would like the pipes ran was heard and done. Very attentive to our needs and wants regarding how wanted things done. There was no understanding that would have to pay drive time to have work done. Wasn't happy when got the bill and that was included. So that is something to consider when getting work done. They said that if they will already be in area than wouldn't need to pay. So who pays it then? The first person and everyone else doesn't? How do you know if you are the first person, unless early in the morning? How does someone else know if they are already in the area? When I called in I was told they had a cancellation for the next day and they could do it then. There was no mention as to drive time and in area or out of area. To me the fact that you are getting business and hopefully a happy customer who could be continued business should suffice. I just don't get the charge for drive time. They left 2 times 1st time for 30 minutes, 2nd time for 8 minutes. But they still wanted to charge me for that time. They said it was to get parts, it could have been for anything. I am not saying they aren't telling the truth but, how am I to know and why did both leave? Total time here was 4 hours Was being charged for 5.25 hours. Believe me when I say I was keeping track of time on a timer with camera. I have been overcharged in past by others and wasn't about to be again. My time matters just as much as theirs. DO you get to charge your employer for your drive time to work? Do you get paid if you leave the job? Then the charge for materials, I asked for a breakdown and never received it. The up charge is ridiculous. Here is a quote from their blog "Our plumbing services ensure you can relax while we handle your home or business needs, all while keeping your budget in mind." This to me isn't true when they charge as much as they do for materials and time not on job. I understand they probably charge like most other places for materials but good grief the materials charge was almost as much as the labor and we supplied some of the materials ourself. They did in the end make some corrections in the bill and that was appreciated especially the correction on the fee for credit cards supposed to 3% and was charging 10.3%. Human error yes I get it. I am only pointing it out so others are sure to look closely at their bill and not just pay it without paying much mind to it. We are happy with the work done. Just not happy with the business practices.

This company really cares for its customers. This is the third time using your services and I will…read morebe using your services again. The did a whole home repipeing with pex and worked quickly to get things done in a timely manner. I also had a couple of places where they needed to cut into the dry wall. I knew better than to expect a plumber to perform carpentry so I am fine putting adapter plates over for future access in case of emergencies. Prior to finding Griser I had one company come out temporarily block of a problem leak and never return to finish a job. Two more companies were either no shows or simply blew me off on the phone. Thanks Geiger. I will be see you again.

Reasonable pricing, excellent service, respectful technicians, quality work. My twenty six year old…read moreequipment was failing and parts were no longer available time to replace. I spent five months shopping and getting estimates, and reading reviews. "Mike's " estimate was one of the lowest and I received good reviews from neighbors and the community. The lowest (and highest) estimate(s) was from a company that had poor reviews. Mike installed two new systems, quality workmanship and product. Bravo to Mike, his family and crew.

After two years of constant AC problems Brian found and fixed the root cause of all my AC issues in…read moreone hour. Due to a medical emergency we absolutely had to have dependable cooling within a day and Mikes was on it right away. Out of five stars I give them ten!

This is the 2nd time that I have worked with Don's Appliance repair & this round was for the…read morefridge. At this point I don't think I would work with anyone else. They are always friendly, professional & transparent about what is needed. They confirm all costs before getting started so you know exactly what to expect. 10/10 would recommend for all of your appliance repair needs.

They were out the same day. Fixed the dyer and refrigerator and got the parts ordered for the…read morewasher. They were fast, efficient and professional. I highly recommend this service.

I can't recommend TNT's HVAC company enough! From start to finish, the entire experience was…read moresmooth, professional, and stress-free. They were incredibly responsive when I first reached out, and they scheduled my appointment quickly. Travis arrived on time, was very knowledgeable, and took the time to explain everything clearly without trying to upsell anything unnecessary. He diagnosed the issue quickly and had everything up and running in no time. It's such a relief to find a company that is honest, reliable, and truly cares about their customers. The pricing was fair, the service was top-notch, and the overall experience exceeded my expectations. I'll definitely be using them again for any future HVAC needs and recommending them to friends and family!

Wow, what a contrast to so many locally owned companies! As soon as I made the appointment to have…read moreour ducts cleaned, I got a text and email confirming the information. On the morning of the appointment I received a text message with the names of the men who would be coming to my house. About 20 minutes out I received a courtesy call from one of them telling me they were about 20 minutes out. They arrived right at the appointment time originally set. They were happy, eager to work, answered questions, offered suggestions, let us watch them work and see the issues they saw in their 'scope' they put in one of the vents. They picked up after themselves, either took their shoes off in the house or covered them with dust covers - very professional and pleasant to talk to. They offer several services, one of one is a heavy plastic/rubber sheeting in the crawl space that seals the space completely - after our experience today we will for sure use them for this service. Great company!

Just hired these guys this week and very pleased! He was in and out in less than an hour. $120…read morefor 4 normal size rooms. No mess and all the high traffic areas now look like the rest. Definitely recommend these guys!

John's Quality Roofing is way above the rest as far as being the best. We have been real estate…read moreagents in NW Arkansas for 20+ years. We have experienced many roofing situations. John is our first call whether we need repairs or full roof replacement because of his customer service and his quality work. John realizes doing excellent work is what brings repeat customers; he will do right. john has competitive pricing; he wants the job! Trust us with this recommendation to use John's Quality Roofing. This recommendation submitted by Ron and Jean Lance with Crye-Leike Realtors.

John and his team started a siding job in Tulsa on February 3rd in a storm damage insurance claim…read more They haven't been here to work in it in weeks and have left job only partially done. He is also avoiding contact. The company complains that they are "losing money on the job" and has gone as far as requesing that the elderly home owners to pick up supplies from the hardware store. Generally not a professional and should probably leave the trade.

We had a very non-traditional project--building a traditional roof structure over an existing…read moreearth-sheltered house. Every other contractor we tried shied away from it. Nathaniel studied the plans and the house, figured out what to do, and got it done. We wanted to keep as much of the earth in place for insulation as possible, and he was able to figure out how to do that. His crew did a superb job, on time, on budget (in spite of some technical surprises). He communicated with us regularly. Just can't say enough about how competent and professional this company is. If I could give them 10 stars, I would.

Some of the worst customer service I've ever experienced. When they did actually show up, some…read morework would get done but there was always some issue that came up, causing them to need to return at a later date. And that later date, a consistent no show, no call. Simply put....they don't give a shit.

No-show for come-back visit. On first visit, he injured his back going into the crawlspace. He had…read morethe courage to contact me after my review of one star. While I can't comment on his work, that took guts to reach out again. Shane should be considered for projects. I had already hired another contractor by the time he made contact.

Shane is wonderful. He designed and remodeled our kitchen to the kitchen of our dreams. He is…read moreefficient and make sure the work is done right. He is also willing to listen and talk through concerns during a big project. I will definitely be using ACES again in the future.