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Wiita Bruce E MD Facs

5.0 (1 review)

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5 years ago

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Jupiter Family Healthcare

Jupiter Family Healthcare

2.4(64 reviews)
2.3 mi

I have been a patient of Jupiter Family for 9 years. My son is also a patient too. I find the…read moredoctors and medical staff excellent The quality of care is top notch. The office staff are efficient and hospitable. They care about their patient. Best regards Eileen

After more than 20 years as a patient at this practice, my experience ended in a way that was both…read moresurprising and disappointing. Patients were notified only about two weeks before Christmas that the practice would be switching to a concierge model. Shortly afterward we were told that my primary care physician (who had clearly expressed concerns about the change) would be leaving the practice. When I responded to the office message expressing concern about how the transition was handled, the owner dismissed me as a patient. Being removed from a medical practice simply for expressing criticism is troubling. Patients should be able to ask questions or voice concerns without fear of retaliation. If the goal of concierge medicine is to offer a more personal and respectful patient experience, this transition felt like the opposite. I understand practices changing business models, but the short notice, the loss of a long-standing physician, and dismissing a patient of over two decades for speaking up reflects very poorly on how this practice treats its patients. Long-term relationships in healthcare should be handled with far more professionalism and respect.

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Wiita Bruce E MD Facs - physicians - Updated October 2026

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