If you're looking for a doctor to show they care about you or your problem, to be responsive to…read moreyour questions, or be proactive about anything, then keep looking. This is not that place. Treat 'em and street 'em is probably imprinted on every chart; time with patients is seen as something to be avoided. I called one afternoon with sever abdominal pain. They sent me to local ER. I gave their name to ER on checking in and then being seen. I was admitted immediately for surgery with an emergency life-threatening surgical condition. I spent 4 days in the hospital with surgery and post-surgical treatment. Care by local hospital was great. At no time during those 4 days did anyone at Cleveland Clinic reach out to me, touch base with the doctors there, or in any way appear interested in their patient. Complete silence. When I reached out after being released to complain, the ombudsman was responsive with nothing but platitudes - "I'm sorry you feel we were not responsive." I told her it wasn't that I felt that way, they actually were that way. She could not produce any evidence contrary to my issue with them. Promised I would get a call from a senior manager about the problem, a call I have not received despite more than sufficient time. Bottom line - one star review is being generous.

If I could give them zero stars I would. This organization is the coldest institution I have…read moreinteracted with for healthcare. I asked to get labs done before my annual appointment and they refused and told me it was not possible. I get run-around from the call center. Very frustrating organization to work with. I now need a doctor to manage the stress from Cleveland Clinic! LOL I will move on to a family doctor organization that remembers who the patient is.

5+++ Been going to this practice for years and every experience has been exceptional. I see Dr…read more Mostel, my husband sees Dr. Sein. They are caring, take the time to listen to you and intervene as needed to ensure optimal outcomes. Wouldn't think about going anywhere else.

100 stars:) highly recommended!!!! Clean , professional and very very attentive . When I can in I…read moresaw Cathy an assistant to the doctor then I saw doctor herself . She listened to EVERYTHING I had been so worried about and really cared. I felt heard and seen and she's sending me for test to make sure of things. THE BEST PLACE FOR ALL YOUR HEART HEALTH NEEDS they really care.

I am fairly new with this practice but as far as the facilities go and the doctor that I see, I…read morehave no complaints whatsoever. Quite the opposite. My satisfaction with the doctor is unquestionable. However . . . On Friday June 4 I received a call alerting me to call because the time for an upcoming appointment had to be changed. I heard the voice mail too late to cal them then and on Monday (June 7) I totally forgot to call. But I have tried calling over and over again since Tuesday (June 8) and I am just kept on hold for long periods of tie, even up to 25 minutes, with a very annoying recording reminding me how aware they are of the waiting and they are trying hard to answer my call. Well, they could have fooled me! I understand having to be on hold BRIEFLY at some time or another, but on 5 or 6 different occasions for periods of time of up to 20 and 25 minutes is totally absurd and unacceptable. I'll have no other choice but to drive to their facilities and speak to them personally. Its a 6.5 miles drive each way but that's what one has to do when customer service is lacking

I initially had a good experience but when they changed my medication and I asked them to…read moreinvestigate to see if it could be back to where it was because I was feeling bad tired no energy they asked me to have a blood test which I did and did not hear back from Dr Anu Thekkumkattil after calling her office three times and was told her or her medical assistant would get back to me it has been over a week and I have not heard back luckily I have a good primary care physician that told me he could take care of my care and prescribe me the correct dosage so I could feel myself again , Do you think they will call? How many times would you call before you felt your just a number ?

My comments are for the offices and not the doctors and I do not review drs. Beautiful offices with…read moreseveral fresh orchid bouquets and an awesome view. They have valet shared with Elisabettas and surprisingly they validate the parking. Offices and equipment is brand new. The UM hospital is in miami but they work with local hospitals so in the event of emergency the doctor also has privileges close by.

Absolutely amazing staff, nurses and Doctors!…read more If you're looking for the best dermatologist in town, you need to check out Dr. Andrew Spiros Dorizas. He has years of experience and is highly skilled in all areas of dermatology. He's also a great listener, and will take the time to understand your concerns and figure out the best treatment plan for you. I highly recommend him!

Dr.Weisman is a fantastic doctor. He will take time to explain everything thoroughly and treat you…read morewith care. I trust him completely. Don't let the office staff take away from his expertise. All offices lack anymore.

I cannot put into words how happy I am with Dr Weisman and his whole staff! Dr Weisman has been so…read morehelpful and understanding of my needs, he removed my pacemaker which was no longer needed and did such a great job I hardly had any pain at all the next day. Jessica works in the office is the most helpful person I have ever met!!! She makes every visit a pleasure and always has a smile on her face!

I had an extremely distressing experience with Mauricio Melhado about 11 years ago that caused me…read morethe worst anxiety of my life. During the visit, I was told he was 95% certain I had a serious condition and was repeatedly pushed to undergo more and more tests, "insurance was paying" . When I declined one test, he said out loud in his office that I might die within a week. This was said without compassion and in a way that felt fear-based rather than patient centered. The same day, I sought a second opinion from another cardiologist in the same area, who examined me and told me there was nothing wrong and that I was healthy, thank God. That contrast made the experience even more alarming and confusing. The psychological impact of that encounter stayed with me for years. Regardless of clinical uncertainty, no patient should be pressured, frightened, or spoken to in such a way. Patients deserve empathy, balanced communication, and respect for informed consent unfortunately, that was not my experience.

I really like Dr Melhado (Heart Dr.)he is a quiet and kind Dr.. He seems to have found something I…read moredidn't not realize I had. One thing that is a real bummer is how long you have to Waite to be seen as well I have literally sat there for an hour and a half and I left before I was seen! The other thing is at times is trying to get someone to answer the phone, they have an answering service but, they do not take messages! Bottom line is I'll still go to Dr.Melhado

Dr Andrew Krasner is an excellent cardiologist. He answers questions and comes up with solutions…read more His nurse is awesome! She responds to portal messages extremely quickly. Getting an appointment, when needed, is never an issue.

My complaint is with the lab. You're given an appointment time which is ridiculous since they don't…read morego by appointment. Everyone starts showing up around 7:15. It makes no sense. The lab is supposed to open at 8 and the technicians are NEVER on time!! They don't even acknowledge they've kept anyone waiting!!! Such a lack of professionalism. They should be embarrassed!!!!

Are you kidding me!?! Rude, Unfriendly, disrespectful group of medical staff ever…read more One and done - I'll never go back and I advise all to avoid. The lobby is dark, dingy and dirty. Picture frames are broken and hanging off kilter. Creepy documentaries on tv, hand sanitizer bottle was filthy and empty. No restroom in lobby. Felt like a needed a shower after leaving. Had to call for directions and she kept telling me to park in the back, well there is a pond in the back. My appointment was at 10:30 and I didn't get called back until 11:30