Great place; just call the owner [# on the West end of the building] if you swipe your card &…read morenothing happens (if the 'garage door style door' to the washing stall doesn't open). They can fix it pretty fast. And be sure to use the Vacuums in the back (the East end of their lot) - they're strong. Sincerely, Richard

Huge fan of this place, easy to get through and always get great service. The staff is responsive…read moreand it's a great deal for the quality of wash you get -- highly recommend it!

I would give Alex and the team 20/5 stars if that were an option…read more I've been coming to Prompt every few months taking turns between two cars for a year and they are always fast and efficient without ever sacrificing high quality in their work. Even when the guys are in task mode and it's very busy Alex is so friendly and welcoming while he's got his hands full. I usually get the $40 full interior/exterior detail and if it's not a busy day it doesn't take more than 25-30 minutes. I once spilled my entire drink in my car and called nervously asking if it would be ok to come in with only a few minutes before closing. They let me come up and did what they could for the night, and we talked through the plan for me to come back within two days to finish getting the floor fully cleaned. It felt so intentional from all the guys who I talked with and the follow through on plan and pricing was intentional as well. I tell everyone about Prompt and the unbeatable value. When I have the ability to down the road I'll absolutely be getting a membership. If you're brand new to the experience it's just mildly confusing at first. Entrance is to the south west and you'll wait for someone to come talk to you before driving through the car wash. Then someone will direct you where to pull up. They don't tell you this because they're in task mode and assume you're a pro at this part: once you're parked in the lane they've directed you to, just leave your key but grab your wallet, phone, other essentials, and head on into the waiting room. Someone will come in and call out your car make/model when they're ready to take your payment, and again once they're done with your car. My friend first told me about Prompt a year ago and I'm so thankful. It has really been a godsend for my overwhelmed brain that I can steward car ownership in this way that's so accessible financially and from a fantastic team, when I'd otherwise let way too long go by without cleaning and sink further and further into guilt and overwhelm about it.

They take excellent care of you and your car. Lots of options and the staff is great. The price…read moreis fair.

I love the family pass. Share the joy and the discount with others. Only $22 bucks a month. You can…read morepause and then pay $5 to reactivate

I would absolutely not recommend this location or this business. I've had several problems with…read morethem and today was the last straw. I have had a membership for quite some time and when I added a new car, they voided my other car and then made me feel like an idiot, even though the issue was very much on their end. And instead of being understanding and helping, the manager decided to give me a lecture on how technology sometimes doesn't work. What a joke! I was paying $59.99 a month for many months, and them messing up turned into a huge inconvenience for me. There could be some lessons in customer service for sure. Now I have to go out of my way to call their customer service to try to get a refund for services. I wasn't even able to get, even though they so conveniently charged my card as they do every month.

+ Decent wash. The Lunar wash (the 3rd best of their 4 options) got like 85% of the mess on my car…read more - No dash wipe handouts here. + Got vacuums and mat cleaning machines too. + Nice, patient, helpful staff. . Didn't know how to set a Tesla to neutral. Think the attendant didn't know either. Hopefully they all learn how in case another clueless bloke comes along, they can help them haha . Tip: download the app for a free wash ;)

We prefer coming here instead of the duck place because as people who don't wash our cars much we…read moreappreciate that they're friendlier and not as pushy as the quack locations which we stopped going to for that reason. Drive thru wash with self service dry after.

I was very impressed with the service that I received from Sparkle Express car wash. I loved how…read morethey would dry my car for me. It was very convenient for me. Felix is always willing to go the extra mile for his customers. He also has a great eye for detail. I miss it when Felix is not working. Thank you for having amazing Employee's Sparkle Express. Thanks, DeeDee

So now I am being asked to bring this to the managers attention??…read more It is my fault that I did not get out of my car and inspect the performance of the employees. I should have inspected my car for a job well done before leaving the premises. Umm...no, its your job, as the manager, to make sure your people are doing a superior job to begin with, not mine! You can see from the pictures the non-superior job done. The fact that you want me to bring to your attention after I have left your facility and posted on Yelp solidifies why people should not frequent this business. Thank you for your time!

I like a good car wash as much as the next guy, but I'll be honest. It's just a chore on my "to-do"…read morelist and isn't something that I look forward to. But after my visit to Water Works, I may just change my mind. They have decorated for Christmas, which is fun and festive. The folks that come around to help with payment or to welcome you in hand out candy canes. And once you're inside, the carwash itself gives you a brief light show-more than the traditional car wash lights. If you've got a kid, or you just want some entertainment for yourself, check it out! Yeah, my car was clean. Yeah, there's free vacuums at the end of the wash. Those things are standard, and honestly-to be expected these days. But the small additional touches they added, that's what moves this off the chose list to the list of fun things to do.

Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

EXHILARATING I've…read morejust found a new favorite! The caveat here is that you'll never get the nooks and crannies of your car clean unless you drive something that looks like a block of cheese with no windows, mirrors, or seams. Every car wash like this has left some of my little car crannies -- uh -- less than sparkly. This one is no different, and definitely no worse than some of my other faves. So, that being said, I am pretty satisfied with the quality I got for purchasing a base level wash ($14). It's really about the amenities for me. I was surprised to be offered a selection of different scented car fresheners before I even got started, and a dash wipe, AND no one tried to upsell me on a fancier wash or subscription I didn't want. THANK you. We really f'ing hate that. I got some complimentary sprays with the hose from the attendant before heading into the wash. I saw some things at this car wash I haven't before; there's an emergency plan if you're stuck in the car wash and need to let someone know (honk). You can actually see how your car lines up on the monitors showing camera feed of your vehicle from both sides. What a smart idea! The wash itself was good. Light-show, spinning mops, all that. I appreciate the dryers, they do a good enough job if you're ready to drive off with a few droplets, but it's a great head start if you're a towel dryer. The real fun starts at the vacuum stations, this is what really makes or breaks a car wash in my book. Shiny Shell really excels in this area; they have both pointy AND flat vacuum heads on both sides with extremely strong suction. I unintentionally lost some change and hair ties before I truly understood the power I wielded -- I even sucked up one of my seatbelts at one point. There are stickers by the vacuums that let you know what to do when a hose is clogged (maybe it's a button? I can't recall, all of my hoses were working 200%) The compressed air guns are *chef's kiss* SO powerful. Strong enough to clean mats, blow debris out of the tightest corners and carpet edges, blow pandemic-era dust out of your vents, and definitely strong enough to blow some of those extra water droplets off your exterior. I didn't get the chance to try some of the extras out, but I noticed clean towels (dirty towel receptacles provided and labeled) and an assortment of sprays. I could spend all day here. The service was quick and friendly, the facility looks nice and new, what a great experience. Can't wait to come back!

Seems like a pretty new and good car wash. The vacuum we good and they have high pressure air also…read moreto blow out water from the car

A quick edit: It seems the "Soda" part of this business has closed, but the car wash part has…read moreupped their game. Super wash, friendly staff, towels and spray, air guns, good vacs, etc. Still lovin' it here.

This is my 2nd time here. The first time we had a great experience. They had workers cleaning the…read moreparking areas, a worker assisting at the check in kiosks, workers swapping out the dirty towels. It was a welcoming environment. That was only just a month ago. Perhaps the weather and cold has affected the services?! Not sure what it was today during this visit. I love that they accept tap to pay. That made it super convenient for me to just tap my phone and get a quick wash without having to look through my backpack for my wallet. When I arrived at the kiosk, the arm was already up. We didn't see anyone to assist. It almost felt abandoned. After paying and checking in, we pulled up to the tunnel, no one was there to guide us in or pre-wash the front/back like they usually do. I just pulled in anyways. Then a girl comes out from the door nearby and finishes guiding me in and spray my car. We go through the tunnel. It was nice! I got the highest paying wash thinking it came with tire shine...I was disappointed when drying my car, that my tires were not "shined". No big deal. Here's where I deducted the two stars from. The parking areas where the vacuums are, trash in the stalls. Peoples car mats left to freeze over, trash near the trash cans (never made it into the empty bags/trash bins), 3 vacuum hoses didn't have tips on them. It was just a hose. I moved my car to a stall that DID have vacuum tips on it. But then the suction on those vacuums were crap! Barely vacuumed anything. Bummer. I went walking around to check the suction in the other stalls and finally found one. SO, I moved to that stall. Got my car cleaned and wiped down and we headed out. It was dead. No music playing (like they did the first time ) no one cleaning or maintaining the lot. This round was a bad experience. Even my son (who pointed out the music not playing) was disappointed. He loves going to car washes and cleaning, all I gotta say is, I hope the next time we visit we'll have a better experience.