I needed my wig to look less like a wig and Kim's did the trick! The people there are nice and…read morefriendly and empathetic. 10/10 would recommend

I have been struggling with hair loss, and the decision to invest in a wig has been emotionally…read moredifficult. I called asking for an appointment. I was curtly told, "No. Walk-ins only." That should have been the tip-off. I arrived Saturday shortly after opening and one person was already there. I was treated as if I was a leftover. When I said I needed something short and low-volume - which I didn't see - I was told, "That's something a boy would have." Will never go near this place again. There was more to the experience (none of it good), but you get the idea.

Great customer service! Quality products. Vic is very good at finding the perfect match for you, be…read moreit a hairpiece or a full wig. GREAT PRICES to!

Extremely upset! I have cancer and various other health issues and as a result have no hair. I…read morewanted nothing more than to look nice for an upcoming event. I spent 300 dollars on this wig and I couldn't be more upset about the condition of this unit. There are bits of what I can only describe as fuzzy glue/debris all through it. I can't even brush/comb it as the debris that is stuck into the strands is preventing me from being able to. This wig is defective. I am so shattered over this as I just wanted to feel normal at my upcoming event.

worst experience ever. he made me feel like I couldn't afford the wigs and mentioned that wig city…read morewas up the road. I had about 2000 to spend. stuck up and rude.

Any hair item you can possibly imagine exists here. We needed some extensions for a volleyball game…read moreand I was blown away by the options! On top of that, the quality is great and the prices are less than half of what you would pay on Amazon. The staff is super helpful and the assortment and prices can't be beat.

The knowledgeable customer service, organized store and well stocked inventory make this my…read morepreferred beauty supply store. As a person who knows little about hair care, I truly appreciate the great customer service. The staff is diverse, so I appreciate product knowledge and personal hair care experience that employees are able to share. I've never had a bad customer service experience in the many years that I've shopped here. I also shop here because this location has the largest selection of gray (salt/pepper) hair products. My exact hair color is difficult to find at other supply stores. Like most large beauty supply stores, they carry a variety of hair, wigs, makeup, jewelry, purses, and hair products but it's the great customer service that separates them from the rest.

I am not happy with Rose Beauty Supply. In good faith I bought a wig and when I tried it on at…read morehome, it would not even fit on my head. I checked to see if the straps under the wig were adjusted too tight but they weren't. I tried and came to the conclusion that this wig was for a child. I am a thin 5'9" woman with a normal sized head. I read Rose Beauty's return policy stating that they do not accept returns on wigs. I took the wig back the next day and told the lady at the cash register I understood their return policy of no returns, but the wig was made for a child misrepresented as an adult wig & I will take products in lieu of a cash refund. She called said no, then called someone who said no. It is not right they can sell a product under false circumstances and I cannot get a satisfactory result. They will never get a cent from me and I will spread the word about how I was treated.

After looking at their wig selection in the back of the store for over 10 minutes while the…read moregentleman never got off the phone to ask me if I needed help, I interrupted him to inquired about a wig, was told that if I wanted to try it on, it will cost a dollar. I bought the mandatory one dollar wig cap to try on the stores rule of a maximum of three wigs, which is weird because what if I wanted a wig for every day of the week which would equal seven wigs??? I couldn't find anything I wanted so I was making my way to the cash register To pay my dollar and by the time I got to the front of the store the guy had called the cashier on her phone to tell her to block the door in case I try to leave without paying the one dollar. I let her know that I heard him make that call, I paid the one dollar that they so desperately needed and left. I will never return back to that store. They clearly have an issue with melanin people and they had the nerve to be playing Christian music over their intercom. I understand why their store was empty.

This store is so unique! Now slow down once you cross over Olentangy it is in the cut on the left…read more They have everything. Came in for a last minute mask and the were a lot of choices.

They were a huge help with a Santa costume I needed to get on short order. Lots of options at many…read moredifferent prices!

Tyler was amazing!! He was spot on with what I described and SO enjoyable to spend time with and…read moretalk to! Even though I'm from out of town, I was treated like a returning customer which was really appreciated. I would definitely come back to Tyler on my next Columbus visit! I wish there were more pictures posted on yelp because I took a risk going here especially because it says 'men's hair salon' which is not true at all! When I was here, it was all women getting blow-outs, and they all looked great too! Plus, aveda products! This place was truly 5-stars from start to finish!!!

Great hair cut and service Love the zen quality of the shampoo area.Was out of town and needed a…read morecut.