Customers beware. Do you research before calling them to get quotes. I am a federal facilities…read moreproject manager, and my wife is a SNL project Manager, and we do this for a living getting quotes for work and placing them under contract. Their reviews made them sound amazing on quality of work. But these guys are outrageous on their pricing. Their sales rep tried to price gouge me on a generator sale and installation. They were 1 of 5 quotes from ABQ area. They are listed as an authorized dealer and installer for Generac. Their generator sale cost was $2k more than Generac's disclosed pricing and the next highest bid and 2.5x overall cost of the next highest quote. I feel sorry for customers that don't know any better and get essentially robbed by their salesmen.

My experience with Experienced Solar was great! Kevin, the owner was very informative. The Office…read moreManager, Jeff, offered good information and facilitated expedited and thorough job production. The field worker did an outstanding job also, and offered good advice while he was at my property. We scheduled the job several months in advance and when it came time for the job to begin, it started on time and finished six days earlier than anticipated. I would recommend Experienced Solar to anybody, especially those without solar experience. Thank you for a job well done!

An excellent solar company. They did the job professionally with in-house engineering that got the…read morejob done and on time. More importantly they went above and beyond helping me with a state tax issue saving me over $2000.

Searching for proposals for solar & backup storage for the casa - no financing needed. Got 4 bids…read moreincluding one from solar pro. The sales team called me within a couple of hours of posting on a solar web site. Made an appt for a phone consultation, sent the requested info and got a phone call on time. So far so good. It was in line with one I gotten earlier. Since I'm trying to compare apples to apples when something came up I'd get ahold of the Solar Pro guy to clarify this new bit of info. Going great so far, I'm leaning towards going here. Then comes Thursday. Send a question in the early afternoon - no response. Email sent 6hrs later asking about my text & question. Next morning he responds by email & text. Within minutes of getting his response I ask a follow up question. I'm still waiting for an answer. Lack of response before they get my $$$ is a red flag about service after I've paid. Sad, but solar pro went from first to worst. Since this is one department of a design company I won't bother to call for a bid on a soon to follow remodel job.

SWE replaced all our windows. From start to finish the entire process was painless. The sales…read morepeople were friendly, professional, and knowledgeable. They arranged financing (3 yrs, no interest) and ensured accurate measurements. They estimated three months from our order to install but installation happened within two months. The Anlin windows were a bit pricey but are of excellent quality and look great! The difference between these windows and our old ones is night and day. The a/c isn't running as much and outside noise has been noticeably reduced. I can't say enough about the installation team - they were excellent! They were friendly, professional, did outstanding work and ensured everything was cleaned up before finishing the job. Overall, a great experience. Highly recommended.

Rude salesperson. Entered a gated property that was clearly marked No Trespassing. When asked why…read morethey went through a marked fence, they answered that is my job. Pushed through the fence to get off property resulting in damage and don't even apologize.

Didn't back up the skylights that leaked told me I was wrong and they can't leak. They were leaking…read moreI will never but another skylight from them again. I stand behind my products I sell to customers of companies can't do the same for me I don't support them any longer.

I wish I could give no stars. Avoid this place if you enjoy good businesses practices, like getting…read morecalled back and notified of how long something will take. I ordered a skylight four weeks ago. Nothing and the guy won't commit to a time frame. Just called and he said very quickly, "I'm not there, I'm out of the office, call me tomorrow morning, bye." and hung up on me. I like to support local businesses but not at all costs, lol. Unbelievable

TOTAL SCAM. We've been strung along by Mark Kelly since the summer of 2022. We finally signed loan…read morepaperwork and began making payments in Feb 2023, yet he still has not prioritized completing our project, despite being paid in full at that time. We've been making solar loan payments and also paying our PNM bills for our two houses for 9 months now. Mark keeps saying he's going to pay us back for this, but we haven't seen a dime of reimbursement, even after sending him all documentation requested.. multiple times. We've had an open trench in our entryway since February as well. Despite there being no movement or hurry on his end for months, Mark randomly sprang up and pressured us to quickly dig the trench for the underground work with very little lead time. We let him know we were prepping to host a large event that weekend and requested we wait a few more days until after the event before beginning the work, but he assured us the trench would be filled in before that. It was not. In fact, this gaping hazard still sits there, wide open, at the end of Oct 2023. We had to put in a makeshift bridge over it to enter our home. We've had kids, adults and pets fall into it. Mark nor his team never even offered to help make our entryway safe for the event or any points beyond. When we reached out to him about it again months later, he wasn't even aware it was still open. Mark's communication skills are sorely lacking. We don't hear from him at all unless we initiate contact, and even then our texts go ignored for days, and sometimes weeks. He gives us more excuses with every passing inquiry, always pointing his finger at the BernCo inspectors and never taking any responsibility for his unprofessional (and ultimately, downright sh!tty) project management. I spoke directly with the inspector last week and found out that our project just sits there with no motion from Mark's end for months at a time. There's a trail of date stamped paperwork and communication detailing and confirming this timeline. I could continue to share a whole host of other pressing complaints, but I will close with one last example of Photon Rainbow's bad business ethics. After we secured the solar loan, based on what we were led to believe were secured BernCo permits and estimates for the work associated with those permits, Mark came back to us (after he'd been paid in full and we were making both the solar loan and PNM payments, with no working solar service) saying we were going to have to pay an additional $6,000-8,000 out of pocket for corrections, in order to secure the permits. Their submitted plans did not actually pass inspection, and due to his laissez faire communication and follow up, he didn't catch it until after the loan was wrapped up and rolling. He did offer to split the cost with us, acting like this was some sort of favor, despite the contract spelling out that securing the contract was his responsibility. I hope he only has to learn this business lesson once, for the sake of others who may follow us. Y'ALL. He even had the nerve to pressure us for a five star review, and the work still hasn't been completed. You can't make this garbage up! The bottom line of our experience is that Mark doesn't deliver on his promises, and he also doesn't appear to be on top of local regs and requirements. Per the BernCo inspector, he could have requested a trench inspection to close it up months ago. Mark is untrustworthy and is tarnishing the reputation Photon Rainbow previously built. Who knows how many of these reviews were written before the work was even competed? At this point we are doubtful our project will be finished. If/when it is, we are quickly losing faith that the system will actually work, or that we will have any support should it need repair in the future. If Mark's project management is any reflection on the quality and fidelity of the solar installation, we're f@cked. We just heard of others with similar horror tales about Mark. He needs to prioritize completing current projects over hustling new ones. YMMV, but buyer beware.

We've had our solar panels up and working for 9 months now and are 100% happy with Photon Rainbow's…read moreproduct and staff. We began our solar journey with another solar company and fired them after we still had no permit or installation date after 7 months. They were happy to take our money but couldn't seem to communicate much with us after that. That company went out of business last Spring. That said, we chose Photon Rainbow, a new company, to get it right this time solely on the strength of a personal reference from another happy customer. From the outset, our salesperson/project manager Kelly S listened to our past experience, and was clear, upfront, and very interested in communicating well. She answered all our texts promptly, even after the project was finished. This was also because this business has a knowledgable back office that took care of permitting, engineering, an electrical sub (we needed a new electrical panel), installation, and problem-solving our app that monitors everything. I suspect we were somewhat challenging customers because my exacting, design-engineer husband wanted a revision of the initial plan and expected to be on the roof to take photos documenting the installation. They accommodated him with enthusiasm and grace probably because he had good rationale for the changes and they wanted to be certain we were pleased with both the process and the outcome. We waited this long to write a review because we wanted to make sure we were as happy 9 months later as we were when PNM flipped the solar switch. Photon Rainbow Solar Energy Co. gets 5++ stars from this customer.

This company is absolutely amazing! very knowledgeable and efficient! They responded and took care…read moreof us immediately! Cannot recommend enough! Gilbert and Jesus were fantastic! Thank you!! Beautiful job!

Lied (or untrained) and said ceiling fan had to be replaced and it would be very expensive; all it…read moreneeded was to shorted the wire and put remote box in the space built into the ceiling already. Took 5 minutes. Also said the old rectangular ceiling light could not be replaced because it would leave a huge hole in the ceiling in the box would only hold that flat light. Untrue. There was a 4 inch box that was easily covered with the new fixture.

This company is outstanding! Fast customer service. Our salesperson, Jared, was very informative…read moreand helped us save money for our company. Zach, in service was helpful when we needed assistance with our security equipment. I would highly recommend this company if you are a small to medium sized business in the Southwest!

Lately, we have had some false alarm events, but the company never called and the police never…read moreshowed up. We do have the alarm license through the city and it has always been up to date. Called to cancel, had to leave a message and they never called us back. We stopped paying the bill and THEN we get an email. No longer impressed with this company. They also give you the hard sell on signing the contracts. We are going with someone else now. Buyer beware.

No, seriously, this should be a ten star review. I absolutely can't say enough good things about…read morethis company. This is one of those reviews that gives me such pleasure to write because my very favorite thing about Yelp is when I have a chance to give companies that go the extra miles and provide really superior goods and services, the props they deserve. Every single interaction I had with anyone associated with Osceola was stellar. Beginning with the rep who came out to spec our system right on through my project managers Daniel and Victoria, who were available, nights, days, weekends, absolutely every single time I had a question, and continuing on to the service technicians who came out to install the system. The most professional, friendly technicians I have ever dealt with. (I particularly liked that none of the techs talked down to me. Every one of my questions received a thoughtful, articulate answer, framed in such a way that I knew they respected my knowledge and intelligence, even when I didn't have the specific electrical vocabulary they did) In addition to the great people who I dealt with, Osceola had competitive prices, a super organized and easy to use system for keeping track of my paperwork, billing and permits, that was accessible to me on line 24/7, and last but not least, Osceola had infinite patience for the unusual situation I was in, where I had construction work going on that unexpectedly impacted the job Osceola was trying to do. I simply can not recommend these good people highly enough, B and I are 110% pleased with our new solar system. WooT!

Very happy I went with OE Solar for our install. They installed solar plus Tesla Powerwalls…read more(battery backup) and the system turned out fantastic. They have been responsive throughout the entire process and took care of everything with the city, PNM and my terrible HOA. The installers were on time and professional and cleaned up after they were done. They were happy to work around my schedule some to accommodate different stages of the project. They are a great local company for Solar and for what I was looking for, a certified Tesla Installer. If we ever change or add to the system they will be my first call.