I wanted some flowers shipped from Hawaii for a gathering at my house and took my chance with this company. I could not be happier with the customer service, prompt delivery, and the best part of course....the amazing flowers that arrived and lasted for two weeks!! Affordable pricing for quality products. Love love love my flowers. The wind was blowing hard the day of our gathering so we had them lined up on the buffet table while waiting for it to die down. Pics below. read more

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I am a wedding baker and had a cupstomer that wanted tropical flowers cascading down the front of her cake. I contacted several florists and Erin from Wholesale-Tropical-Flowers was the first to respond. She worked with me extensively over the phone to identify the flowers I needed from a picture of a cake. I placed my order making sure I left enough time for them to arrive. I followed the unpacking and rehydrating instructions. The flowers were packed very carefully and all arrived undamaged. They rehydrated beautifully and lasted the 3 days I had until I put them on the cake. She even called and followed up with me to make sure everything turned out well. Thank you so much, my customers were thrilled! read more

Wholesale-Tropical-Flowers.Com - Shipping Centers Near Me - Keaau, Hawaii

I ordered 2 leis for a graduation in Washington state. The leis arrived to our hotel carefully packed and exactly as ordered. They were beautiful, the staff was so helpful and friendly, and even shared some Hawaiian lei history and tradition. Thank you so much! read more

Wholesale-Tropical-Flowers.Com - Shipping Centers Near Me - Keaau, Hawaii

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NEVER ORDER FROM THIS COMPANY. I spent $451.42 in one day for two separate orders which made getting a credit from Visa double the trouble. I NEVER received a confirmation of the cancellation of my order. In fact WTF acted like they never received my email about cancelling the order which I did on the same day of the online order; they acted like they were going to send the order anyway which freaked me out because that is a lot of money for 9 Christina leis. I had to redo my order with another company and then I freaked out even more because that meant if WTF didn't cancel my order I would be out over $900...and have double the leis which I didn't need. WTF said that they would email me a cancellation from their accountant. Many emails and phone calls later (which I was charged for a long distant call and only got an answering machine) I NEVER RECEIVED THE CANCELLATION EMAIL THEY PROMISED ME. Sloppy and unprofessional way to do business. VISA POLICY IS TO WAIT 3 MONTHS AFTER THE INITIAL COMPLAINT TO FINALIZE MY CREDIT if the company does not respond to Visa about my dispute. (I just received Visa's letter so I am finally writing this update.) That was 3 months of worrying and remembering to check for the confirmation in the mail from Visa that that transaction was finally concluded and constantly checking my Visa statements to check the debits and credits from WTF. HUGE HASSLE TO CANCEL YOUR ORDER FROM THIS COMPANY, EVEN WHEN YOU CANCEL ON THE SAME DAY. The first time I called Visa they didn't give me a temporary credit so I had to call them again. I guess I didn't ask Visa the right sequence of requests to get the disputed credit and it was the last day of the billing cycle which also made the WTF credit dispute an even worse situation. The website states, ""YOUR CREDIT CARD IS NOT CHARGED UNTIL ORDER PROCESSES."....BUT MY CREDIT CARD WAS CHARGED." I learned the hard way that their policy is not true. The company should only charge your credit card when they ship your flowers. I ordered my leis a month in advance. Visa said that most companies don't charge you until your goods have been shipped. I now buy my leis from HAWAII FLOWER LEI ( http://www.hawaiiflowerlei.com). I have ordered from this company a number of times in the past for graduations and have never had any problems. They are a bit more expensive but the flowers are fresher and the customer service is professional. You get what you pay for. read more

Erin is always so helpful and the flowers come to us all the way to Iowa looking beautiful! I order a big box for special events and Holidays and she always makes sure everything is packed perfectly and looking fresh. read more

I ordered 9 leis for a graduation in May in NYC. The flowers arrived in very good condition with complete instructions and ice packs. Shipping is free with orders over $125 and arrived in 2 days! For NY, the receiver has to make sure someone is there all day as there is no time guarantee which was the most challenging part of the order other than storing the leis in the small refrigerator. I would definitely order leis from this company again. read more

We're soooo very pleased with our order of a few weeks ago. We ordered 80 heliconia Ortho's and they needed to all be a similar color as we turned them around the same day mailing them out as gifts to our customers and color of the flower had to be vibrant and close to the client's brand color. Erin is a joy to work with and extremely knowledgeable. I called several times to iron out the details and she guided us through the process. Be sure to pay attention to their shipping schedule and call to confirm if you are not sure. I recommend them highly and they are now my go-to source for the best tropical flowers around. Best, Tommy read more

First time ordering flowers from Hawaii. Arrived on time, in pristine condition. Very happy! Beautiful flowers, very nicely packaged. Recommend. read more

We were very pleased with our experience with wholesale-tropical-flowers.com. They were fairly priced, they were easy to order, arrived on time and in perfect condition, and the communication was great. And the palms were gorgeous, our guests commented on how beautiful they were. We would definitely recommend them for your next special occasion. read more

Working with Wholesale Tropical Flowers was amazing. The flowers are truly incredible and packed with care. I couldn't believe how stunning each stem arrived. I called multiple times (nervous bride) and was walked through on how to keep the flowers in pristine condition. I want to order an arrangement every month. Thank you for making my wedding days so perfect and elegant with your beautiful tropical flowers read more

Wholesale-Tropical-Flowers.Com - Delicate packaging - Shipping Centers Near Me - Keaau, Hawaii

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My experience with Wholesale Tropical Flowers was amazing. I recently ordered a selection of flowers and foliage for a Bridal Shower. Erin was extremely helpful and spent a lot of time on the phone answering my questions and letting me know which flowers looked good and which ones didn't look so great or weren't fully bloomed. She gave me a lot of tips and recommendations on what to get and how to take care of the flowers. The flowers and foliage i received were so beautiful. The way everything was wrapped up for shipping was truly impressive. Everything looked great and I received many compliments on how amazing the flowers were. I would definitely order again!! read more

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I have only 1 thing to say OMG!!!!!!!! My orchids arrived as Erin and I planned, and that's great. What I want you all to know is that our communications with these orders, not one but two weddings on the same weekend needed white dendrobiums. I needed flowers but a volcano was in control. I let both weddings know that we may need a plan #2, and they completely understood, its lives not flowers. I would call to check in now and then and always followed with stay safe. Mahalo, Erin you and your staff take it over the top. This was not my first order from WHOLESALE TROPICAL and will not be my last. To everyone e palekana Aloha Robert, aurora, co read more

I was very disappointed with my experience with wholesale-tropical-flowers.com. I am a wedding florist and had ordered a very large amount of flowers from this website. 2 days before the wedding they told me the red protea were of poor quality so they would be sending 100 orange instead. I am giving them 2 stars because I appreciated the call. However, this was still very disappointing because it threw off the look I was going for with the arrangements. I ordered birds of paradise also, which were TERRIBLE QUALITY! They were broken, falling apart, wilted and brown. I took a bunch of pictures and sent them to them requesting a refund. Tried twice to contact them and no response. If you use this website, beware of the confusing shipping situations AND don't expect any sort of customer service. read more

The flowered lei was sent for my birthday. It was absolutely gorgeous!! And smelled divine! I surprised how fresh they appeared considering teh travel from HI. A wonderful gift! read more

Very pleased with my order. Flowers were very carefully packed and arrived by the end of the day, but in perfect condition. With one exception (Safari Sunset Leucadendron Stem were only 10 instead of 11) all the others were exactly how many I ordered or MORE (thank you for the extras). Being able to order one by one was a great advantage. I will definitely refer your business and purchase some other time too. read more

Giving one star because a key point of any business is prompt and thorough resolution of issues. My order was shipped with missing flowers noted as in season on the website. Multiple attempts to contact the business including both email and phone calls have gone unanswered. Will be going elsewhere for tropical flowers in the future. read more

I see the previous reviews but, I had a great experience. I got a little scolding for trying to order my foliage during Mothers Day weekend.. but, I deserved it. I guess I had MOB (Mother of the bride) brain. My daughters getting married on tomorrow the day before Mothers Day. They had 400 orders before mine.. I called and did what any mother for her daughters wedding would do... I BEGGED. Somehow, they make it happen. I received my box yesterday, well packed and very clean, I mean "precision" packing! My daughters wedding isn't till Saturday.. so I wet a towel (not too wet) laid it on the bottom of bathtub. Put the Monstera leaves on bottom, added newspapper and put the rest of the Ti leaves, foliage and rest of flowers on top. Added more newspapers (4 layers) then added a damp thin towel on top. Took a water bottle and misted the towel on top every 6 hours. Don't wet the Ti leaves too much they will bruise... read more

Don't deal with Wholesale-Tropical-Flowers.com. They sent me the wrong flowers and will not reimburse me for my loss, nor even answer the phone. Here's the story: I ordered 15 orchid sprays from WTF in white. I received variegated pink/purple the day before the banquet and had to buy white from Watanabe Florists in Honolulu for $50 to complete my design. The next day I contacted WTF by email requesting a refund. No response. I phoned the company 4 times during the next two weeks. No answer and no way to leave a message. I lodged a complaint through BBB two weeks ago. BBB still has received no response. Avoid this seller at all costs! read more

Terrible product, terrible service. They lied. I ordered from the online menu, with pictures of each item. 80% percent of what was delivered were substitutes made up of inferior, cheaper flowers. This is in spite of an email detailing that exactly what I ordered was what was delivered. It was a lie.I received an invoice with crossed out lines and white out over my original orders. The following is the email they sent: Wholesale-Tropical-Flowers.com via yahoo.com May 8 (2 days ago) Thank you again for your order from Wholesale-Tropical-Flowers.com. The following items have been shipped to: A************ 8 ************ Wayne NJ 07470 US United States 862xxxxxxx using FedEx 2Day (free over $125) The shipper's tracking number is 590779214316 You can always find out the current status of your order by going to https://order.store.yahoo.net/OS/stat?yhst-66041574354694 Name Code Qty Each Options ------------------------------------------------------------ Beehive Stem 6000 2 3.71 (Shipped) Fedex Tracking Number: 59077921**** Duchess Protea Stem 5001 1 3.20 (Shipped) Fedex Tracking Number: 59077921**** Pink Ice Protea Stem 5006 1 3.40 (Shipped) Fedex Tracking Number: 59077921**** Pink Mink Protea Stem 5007 1 2.78 (Shipped) Fedex Tracking Number: 59077921**** Sugarbush Protea Stem 5008 1 3.20 (Shipped) Fedex Tracking Number: 59077921**** Yellow Pincushion Protea 5005 2 1.93 Stem (Shipped) Fedex Tracking Number: 5907792***** Orange Pincushion Protea 5010 2 1.93 Stem (Shipped) Fedex Tracking Number: 59077921**** Red Pincushion Protea 5011 2 1.73 Stem (Shipped) Fedex Tracking Number: 5907792**** Ivory Mink Protea Stem 5002 1 2.78 (Shipped) Fedex Tracking Number: 59077921**** King Protea Stem 5003 1 8.28 (Shipped) Fedex Tracking Number: 59077921**** Safari Sunset 2012 5 1.28 Leucadendron Stem (Shipped) Fedex Tracking Number: 59077921**** Anthurium Leaf - Standard 20371 3 0.85 (Shipped) Fedex Tracking Number: 59077921**** Velvet Touch Calathea 2004 3 1.08 Leaf (Shipped) Fedex Tracking Number: 59077921**** Monstera Leaf - Standard 20152 2 2.80 (Shipped) Fedex Tracking Number: 59077921**** Subtotal 60.03 Shipping 27.00 Tax 0.00 Total 87.03 This completes your order. Thank you for shopping with us. read more

Hated it. Even though the flowers say in season available, they are not. They call ever hour or so to tell you whats not available. Then when I said forget the order, they said to late. Terrible service, terrible product. read more